HI-FIVE (Health Informatics For Innovation, Value & Enrichment) Training is an approximately 10-hour online course designed by Columbia University in 2016, with sponsorship from the Office of the National Coordinator for Health Information Technology (ONC). The training is role-based and uses case scenarios. No additional hardware or software are required for this course. Our nation’s healthcare system is changing at a rapid pace. Transformative health care delivery programs depend heavily on health information technology to improve and coordinate care, maintain patient registries, support patient engagement, develop and sustain data infrastructure necessary for multi-payer value-based payment, and enable analytical capacities to inform decision making and streamline reporting. The accelerated pace of change from new and expanding technology will continue to be a challenge for preparing a skilled workforce so taking this training will help you to stay current in the dynamic landscape of health care. This course is one of three related courses in the HI-FIVE training program, which has topics on population health, care coordination and interoperability, value-based care, healthcare data analytics, and patient-centered care. Each of the three courses is designed from a different perspective based on various healthcare roles. This third course is from an administrative or IT perspective, geared towards executives, managers, analysts, and staff that work in administration, business, finance, operations, data or IT. However, we encourage anyone working in healthcare, health IT, public health, and population health to participate in any of the three trainings. If you would like to obtain continuing medical education (CME) or continuing nursing education (CNE) credits, you will need to have eligible credentials, complete the entire course, and complete the evaluation survey at the end. The HI-FIVE team verifies after each month that these requirements have been met and then a separate certificate (fee may apply) is distributed to you from our accreditation office. Please allow time for processing. If you have any further questions about continuing education, please see our website at www.hi-fivetraining.org. Accreditation Statement The College of Physicians and Surgeons of Columbia University is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. AMA Credit Designation Statement The College of Physcians and Surgeons designates this enduring material for 10.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. The planning committee members are: Rita Kukafka, DrPH, MA, FACMI; Bruce Forman, MD; Gil Kuperman, MD, PhD; Virginia Lorenzi, MS, CPHIMS, FHL7, and Victoria Tiase, MSN, BN. None of the members of the committee, who planned this CME Activity, have any relevant financial relationships to disclose. The release date is 3/27/17 and the expiration date is 3/26/18. This activity is eligible for 10 continuing nursing education (CNE) credits. Columbia University School of Nursing, Continuing Nursing Education Program is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.
Benefits of Healthcare Interoperability
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HI-FIVE: Health Informatics For Innovation, Value & Enrichment (Administrative/IT Perspective)
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Getting Mr. Santana to His Appointment
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Rita KukafkaAssociate Professor
Biomedical Informatics
Welcome to Care Coordination and
Interoperable Health IT Systems, overview of Interoperable Health IT.
Lecture a, this is the first lecture in a three part series
of an overview of Interoperable Health IT.
This unit will cover the following learning objectives.
One, define health care interoperability.
Two, summarize the vision and benefits of interoperable health IT.
Three, identify and examine several barriers and
challenges to obtaining interoperable health IT.
And four, discuss the US strategy for health interoperability.
In this lecture, we will be covering the benefits of health interoperability.
You will be able to define health care interoperability and
summarize the vision and benefits of interoperable health IT.
What is health care interoperability?
Let's look at the definition by the Office of the National Coordinator for
health information technology or ONC.
Health care interoperability is quote,
the ability of a system to exchange electronic health information with.
And use electronic health information from other systems without special
effort on the part of the user, end quote.
It means, quote, making the right electronic health information available to
the right people at the right time across products and organizations, in a ways
that can be relied upon and meaningfully used by recipients, end quote.
What is health care interoperability?
Let's look at the Health Information Management System Society or HIMSS and
their definition.
Quote, in health care, interoperability is the ability of different
information technology systems and software applications to communicate,
exchange data and use the information that has been exchanged, end quote.
And quote, interoperability means the ability of health information
systems to work together within and across organizational boundaries
in order to advance the effective delivery of health care for
individuals and communities, end quote.
This definition is from the HIMSS board on April 5, 2013.
Let's look at interoperability within an organization.
For example, a hospital's IT systems could communicate with each other to
share data to improve care and efficiency.
Some example messages that might be sent between systems would include
a patient has been admitted.
Or a lab test has been ordered, or a medication has been ordered, or
a lab result is available.
These messages would include data about that admission or
that order or that medication or that lab result.
This slide includes a diagram, on this diagram,
we have a patient administration system.
Where a patient would be first recorded that they were admitted.
That message might flow to the EHR, the hospital pharmacy system,
the hospital laboratory system and
the hospital's data warehouse as well as perhaps many other systems.
On the EHR, a doctor may record a lab order.
The lab order would flow to the laboratory system as well as to the data warehouse.
The doctor may also record a medication order.
When the doctor orders the medication, it would flow from the EHR
to the hospital's pharmacy system and the data warehouse.
When the laboratory finishes processing and gets results of a lab test.
It would send those results back to the EHR and perhaps to the data warehouse.
These are some examples of interoperability within an organization.
Now let's look at interoperability between organizations.
This is a diagram that shows numerous organizations and systems.
Let's start at Doctor A's office, which has an EHR.
Doctor A may write the patient a medication prescription.
That prescription would be electronically sent to the community pharmacy.
At the community pharmacy, they need permission to fill this medication and
authorize its payment.
They send a request of authorization to the insurance company.
The insurance company responds with an approval of that authorization.
Doctor A may also decide to refer their patient to another doctor.
Doctor A would create an electronic care summary, and
it would get electronically sent to the EHR of Doctor B.
Also imagine that Doctor A has ordered a lab test for the patient.
Sometimes those lab tests are not done when a patient is at the office.
But it is important for
the doctor to receive those results whenever they come in.
The doctor may have a subscription with the community lab.
Whenever the lab completes the result, it checks it's subscriptions.
Since Doctor A is on the subscription list,
a message containing the result is sent to Doctor A's EHR.
Now let's go back to the patient who is visiting Doctor B.
Doctor B may decide to give the patient an immunization, like a flu shot.
Immunizations are really important for the public heath department to keep track of.
So a message may electronically go to the public health authority.
These are some examples of interoperability between organizations.
Thinking that an even higher level, the United States has a national strategy for
healthcare inoperability across the nation.
They want to build an interoperable health IT ecosystem
that supports this concept called a learning health system.
This is from the ONC's report called Connecting Health and
Care for the Nation, a Shared Nationwide Interoperability Roadmap,
which was published in October 2015.
Let's talk about a vision of interoperable health IT.
Imagine a health care system in which your care provider,
with your consent actually had access to the data needed for
your care, no matter where the data was initially collected.
And the date of span, the continuum of your care.
Where no provider was delayed and
holding up your care, because they didn't have the data yet.
And where technology helped providers successfully communicate and
actively collaborate on your care from where ever they were.
Then you would have interoperable health IT supporting real care coordination.
Imagine a health care system where you the patient could access your medical record.
You could add to it and you could share it with others whenever you wanted to.
And you, the patient had control over what data was shared and with whom.
Where you and your clinician could communicate online, and
even have an appointment remotely using telemedicine.
And your caregiver, with your permission could access your record and
use the information to advocate for your care.
Well then we would have interoperable health IT
supporting real patient centered care.
Imagine a health care system where patient information from all over
was rapidly collected and analyzed in aggregate.
And then shared to prevent outbreaks, cure disease, improve public health,
manage health of populations, improve overall care quality and
reduce inefficiencies and cost.
Imagine a health care system where clinicians and
patients can make informed decisions, informed by knowledge,
derived from health information from the whole population.
Interoperable health IT is an essential foundation to a learning health system.
Let's look at a definition of a learning health system from
the ONC's Nationwide Interoperability Roadmap.
Which will be discussed later and that is informed by concepts from the group called
The Learning Health Community.
Quote, a learning health system is an ecosystem where all stakeholders
can securely, effectively and efficiently contribute, share and analyze data.
And create new knowledge that can be consumed by wide variety
of electronic health information systems, end quote.
A learning health system is characterized by continuous learning cycles.
This information is then used to support effective decision making and
lead to improved health outcomes, end quote.
The ultimate goal of interoperable health IT is to support a learning health system.
This diagram shows the health IT ecosystem as a learning health system.
It shows the interoperability between a patient's personal health record,
an EHR, health information exchanges.
And then with large scale analytics systems for the purpose of determining and
sharing clinical guidelines, informing public health policy and
supporting clinical decisions.
In a learning health system, information is securely shared across the ecosystem
with the ultimate goal of supporting effective decision making and
improved health outcomes.
To briefly summarize the vision of interoperable health IT.
It is to support fully coordinated,
patient-centered care in a learning health system.
You can see with interoperability, you can have available information that
supports improved care with better coordination among caregivers,
more complete data available sooner to aid clinicians' decisions.
And data available to more participants in the care process.
We have better patient and
caregiver engagement, because they would have timely access to data.
They would be able to contribute their own data and they would be able to communicate
with their caregivers and their care clinical providers.
We would have more effective care and more value.
We would have smoother workflow, less delays and
less redundant work and that would save money.
And in addition, we would have data available to improve population and
public health.
In April 2014, the JASON Group published a report entitled,
A Robust Health Data Infrastructure.
The JASON group is an independent group of scientists
that advised the federal government.
This report helped shape the ONC interoperability vision.
So it is useful to look at the benefits cited in this JASON report.
The JASON report listed the following benefits of interoperable health IT.
One, interoperable health IT can satisfy the growing demand of patients for
flexible access to their own health information.
Two, it can offer faster interoperable
access to patient records by healthcare providers.
Three, it can reduce errors within individual records and across records.
Four, it can reduce redundant testing and diagnostic procedures.
And five, it can produce more complete health records and
more accurate health data.
And it can promote better longitudinal tracking of patients and patient groups.
Now, let's look at interoperable business capabilities,
which is another way of looking at benefits.
A report entitled, The Interoperability Handbook was published
in September 2015 by the Nation Health Service in England.
This report list benefits from the provider perspective.
For the provider, benefits of interoperable health IT
would be the ability to actually have information electronically captured for
the doctor and others at the point of care.
And the ability to receive automatic alerts and
notifications to help them make the right decision.
The provider would be able to seamlessly transfer patient information between and
within care settings.
They can use technology to provide care remotely, that is perform telemedicine.
They can take advantage of all the data shared to analyze effectively for
the benefit of a wider population.
And then they ultimately would be able to use technology
to understand what is happening, where and at all times.
As you can see there are many common themes in the benefits listed
in the United Kingdom report and the United States report.
Making it more personal, I would like to share a special story with you about
the benefits of interoperability from a patient's perspective.
It's Steve's story.
Steve is a fictional character created by Robin Rayford.
Robin was a well known health IT advocate.
Robin Rayford invented the character Steve based on a real person.
Steve is a 26 year old male, who had a brain tumor removed as a child and
is now suffering from frequent headaches.
He is refered to many different doctors and healthcare facilities for treatment.
He is required to repeat registration information, medica history, allergies,
medications, etc.
He is required to repeat this over and over again when he is referred.
He is required again to repeat test and
procedures due to a lack of comparison test results and scans.
He has brain scans repeated over and over.
Recently, he contracted and infection during that recent hospital visit.
He does want to go back to the hospital and
concerned about his ongoing unemergency care.
He has increased levels of fear and frustration.
Imagine this is how Steve felt with out interoperability.
But imagine a nation where we have true health care interoperability.
What would Steve's future look like?
With Steve's consent, health care information will be seamlessly and
securely exchanged between and among diverse systems across the United States.
His care providers will have instant access to key data from other providers in
care settings.
Including active and past medication lists, his allergies, his current and
previous problems and diagnoses.
All his discharge and visit summaries, all of his results, including those
images from those scans, and all of his registration and insurance information.
And Steve himself could record his own findings and
share them electronically with his providers.
Imagine how much better Steve would feel in this future world knowing that he and
his doctors had the right information at the right time to optimize his care.
This concludes Lecture a, of Overview of Interoperable Health IT.
To summarize, the national vision of Interoperable Health IT is to build
an Interoperable Health IT ecosystem, that supports a learning health system.
There are definitions for interoperability from the Office of National Coordinator
of Health Information Technology and
the Health Information Management Systems Society.
We also talked about a learning health system is,
which is an ecosystem where all stakeholders can securely,
effectively, and efficiently contribute, share, and analyze data.
And create new knowledge that can be consumed by a wide variety of electronic
health information systems to support effective decision-making and
lead to improved health outcomes.
Finally, there are many benefits from interoperability,
such as having information available to support improved care.
And to improve population and public health,
engaging patients and caregivers, and
having more efficient, value added care.
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