Also, in delivering bad news, whether, as a team member or
a team leader, you must make sure you don't do what Stephen did.
Be direct and make sure you provide buffer, provide reasons for the bad news,
provide bad news itself but at the same time, you tell people,
the receiver of the bad news what the alternative or compromises or
what a possible solution may be and in the closing, work out some arrangements,
so, the person can look forward to improving in the future.
So something, like these can be set.
Although, I know your work is often or is of high standard, staff members
suggested and then you can provide some bad news and they wish to contribute more.
So, instead of presenting it negatively,
by saying the team members said you don't give them this and this and this.
Say, the team members wish to contribute, most important,
in a positive light and be given more long-term goal oriented task.
So, this is presenting the same information but
turning the negative into positiveness.
So, this is the top of language that you should consider using in delivering
bad news, whether, as a team member or as a team leader.
Okay, so, turn the deliverer, precisely, the message but
turn it from negative to positive.
Alright?
Okay, then in term of the long and short term goal is important for
the company, then you can decide or
Grace can decide whether she needs to change her approach in her work.
If her workplace is in need of long-term orientation, that means, each project that
should be conducted, Grace should think about what the long term impact is and
perhaps, in designing, maybe, interior design for example.
Think about how design is still applicable, doubt or
relevant in five to ten years time.
Don't just look for the immediate existence.
First is, if the workplace is focus on short term orientation, then perhaps,
Grace's style of working ideas in taking on projects could be correct.
She doesn't need to change.
So, depends on the main goal of the workplace, but
regardless, Stephen should explains this to Grace, whether it's long term,
short term, and offer suggestions on what can be done.
So, these are some very important aspects in communication,
that you need to consider, when you are communicating as a colleague or
as team member on a project or as a team leader.