Next we will talk about how to address representational gaps.
These are gaps in perception about team problems.
Representational gaps can occur in teams that are not just functionally diverse,
but diverse in other ways.
You'll get better at reflecting on your team's conflict pain points and
testing your assumptions about what the problems are.
We'll also look at conflict resolution strategies.
Finally, in a dynamic interview with Penn Professor, Marybeth Gasman,
we will eliminate strategies for overcoming conflict in your organization,
whether you are from the predominant or marginalized group.
Ideally in your organization, employees are encouraged to speak out against
discriminatory behaviors, and are willing to face their own prejudices
with a focus on willingness to change if necessary.
Ultimately, suppression of alternative viewpoints never works out for the team or
the individual in the long term.
Therefore strategies must be developed to counteract this all too common pitfall.
The knowledge and experience shared by Dr. Gasman, will help you make
even more responsible decisions for your teams and the individuals within them.