By drawing on social science perspectives, this course enables you to learn what diversity is, and how to use it to maximize team performance, innovation and creativity. You also learn how to draw out the collective wisdom of diverse teams, handle conflict and establish common ground rules through real-world cases and peer-to-peer discussions. In addition, you discover how to overcome common biases faced in diverse teams. Systems of power, reward and rhetoric are discussed to help you create prosperous teams where differences flourish.
M3 Overview
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Рецензии
DR
Jun 17, 2019
Learning about micro-aggressions changed my life - personally and professio
WC
Sep 01, 2019
Right on topic for the issues I'm seeing in the workplace
Из урока
Managing Conflict
In this module, we will move from promoting diversity to looking at the conflicts that can arise in diverse work environments. You will learn about why conflicts occur and how you can develop norms to address them. By the end of the module, you will be able to have better conversations related to diversity issues in the workplace.
Преподаватели
Dr. Aviva Legatt
Affiliated Faculty
Derek Newberry, Ph.D.
Lecturer
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