Things not to do

Course video 20 of 29

This week is about the contact with your audience. Connection with the audience is the most important part of the delivery. No connection — you are talking to abyss, your message is lost. But there is no single ultimate indicator whether you have the connection or not. It is more like a cloud of small nonverbal and verbal signs: faces, gestures, smartphones, questions and so on. So you need to look for, decode and response to the feedback.

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