This course introduces you to the concept of conflict transformation and how it differs from conflict resolution, management, and prevention. We’ll see how conflict offers opportunities for constructive change, and we'll explore different tools and methods for engaging conflict constructively. Regardless of your familiarity with the topic, you'll get insightful tips, portable handouts, lively demonstrations, and personalized assignments to bridge and enhance your own knowledge and history within the conflict narrative. In any area of your life, you'll benefit from the practical techniques and transferable information offered throughout this five-week journey.
Self-Assessment Overview
Loading...
Из курса от партнера Emory University
Conflict Transformation
118 оценки
Из урока
Know Thyself: How Do You Respond to Conflict and Why Do You Respond That Way?
This module looks at a self-assessment instrument, the conflict styles, and how your body and brain respond to conflict.
Познакомьтесь с преподавателями
Ellen Ott MarshallAssociate Professor of Christian Ethics and Conflict Transformation
Candler School of Theology
Hi.
My name is Ellen Ott Marshall, and
I teach at the Candler School of Theology at Emory University.
Welcome to the second week of this course on conflict transformation
our focus this week is self assessment which is
the most important starting place in the work of conflict transformation.
We can't simply storm into a conflict zone and try to transform things
there without paying attention to what we're bringing with us moreover, in just
our everyday actions in life we need to be really attentive to the ways in which we
experience conflict and how we're sort of triggered or tend to respond to it.
So, self-assessment is absolutely key.
It's key to constructive engagement with conflict.
There are many different ways to get clarity about how you respond to conflict,
many different kinds of self assessment.
I want to tell you about three of them and each kind has its own purpose.
It reveals certain kinds of information about you.
And you have a different sort of experience in completing these different,
Self-assessments.
The first is a self-assessment instrument that is more like a personality test,
so you are given a series of questions and you are asked how you respond.
It is important to have a concrete example in mind
because we respond very differently to conflict in different settings.
These instruments are helpful because they give you a result
that's related to some five different types of conflict response.
And so you can take that individual experience and
map it onto a range of possible reactions and
we're going to talk about that considerably in a future lesson.
The second kind of self assessment are things that you might do with a group and
it's helpful to think about these as kind of community building exercises.
So, if you were with the group at work, at school and
some kind of of community organisation, and any kind of civic setting.
Sometimes it can be really helpful to get some understanding of people's
tolerance for conflict and the ways that they react to it.
And it can be really off putting to hand out a personality instrument
as a way to that.
So, you might do something else instead either ice breaker exercises
where you have people talk about what conflict animal are best captures them.
So do they respond to conflict like a turtle going into their shell,
do they respond to conflict like a shark on the attack, right?
So, you can play with conflict animals, and that's a great icebreaker and
a lot of fun as an exercise with a group of people.
The other thing that I've done sometimes with groups Is
simply to have people complete a sentence.
And this is something else that I asked you all to do,
as you were getting ready for this week.
To think about a conflict, have a specific conflict in mind, or two, so
you can get some contrast, and
then to complete the sentence, I responded to that conflict like a.
And you fill in the blank, right.
Do you respond like the great zen master, totally chill,
just absorbing, staying grounded?
Do you respond like a ball in a pinball machine, just ping-ponging around?
The third kind of assessment are more artistic approaches, so think about
your own sort of sensibilities and the way you like to investigate things.
The way you like to gather information.
Some of you might gravitate toward instruments like I described.
Some of you might enjoy doing this kind of thing in social settings.
Others of you might really love to sit down with some space and time and
a big piece of paper and some markers and do what's called a conflict history map.
I've done this with students in classrooms and
I am always amazed at what they are able to represent.
What I ask them to do is to take a big piece of paper.
All the markers they want and to trace on that sheet of paper some
visual representation of the experience in their lives,
the influences in their lives that have shaped their response to conflict.
And it's remarkable what comes out for some people it's a pivotal moment, right?
That taught them something about conflict and how to respond to it.
Other people go deep into a description of their family and
their culture and how they have learned in formal settings and
informal settings how to respond to conflictual experiences.
Some people trace this as a kind of timeline.
Other people use images that capture moments but
not necessarily in a linear narrative.
But it's a wonderful way to reflect pictorially, right,
visually who you are and why you are that way, and how you came to be that way,
and then to focus more specifically on how all of that identity and
formation is at play in an experience of conflict.
For the first two instruments, when you are taking a personality test,
and when you're doing the sentence completion or
thinking about a conflict animal, it's most helpful
to complete those exercises with a particular conflict or a context in mind.
And that's because we do respond differently to conflict
in different context, as we should.
For the more artistic version, you have a broader sense of your life and so, that's
give you a little bit more freedom to think not so much about how you respond in
a particular context but how you have been shaped or formed to respond to conflict.
In this week, we will first unpack the self assessments that you completed,
looking at five different conflict styles, and then we'll consider the ways in which
these conflicts styles match and don't match different kinds of conflict.
Ознакомьтесь с нашим каталогом
Присоединяйтесь бесплатно и получайте персонализированные рекомендации, обновления и предложения.
Coursera делает лучшее в мире образование доступным каждому, предлагая онлайн-курсы от ведущих университетов и организаций.
© Coursera Inc., 2019 Все права защищены.
