[MUSIC] Have you ever wondered why some people are so good at connecting with others? They can strike up a conversation with anyone. They're open and usually a lot of fun to be around. They seem to have a knack for developing rapport with just about everyone. But here's the thing, even though humans are supposed to be social animals, not all of us are good at forming rapport with each other. In fact, more often than not, interpersonal interactions are less than satisfactory. But guess what, you can't form a relationship without having a rapport. Rapport builds trust, and with trust things get done. So in many ways this week is one of the most important in the course. This is because it is fundamentally about learning to be a very human being through better communication with others, with an emphasis on being authentic. By the end of this week you will understand exactly what rapport is and the underlying principles for its effectiveness. We will provide you with guidelines on how to have good interpersonal interactions, and to make these interactions meaningful when you meet people for the first time. Not surprisingly, many of these principles come from being a good psychotherapist. On the practical side, you'll be equipped with tools for building rapport quickly, even with strangers. We'll illustrate this with a small demonstration. And we will emphasize the importance of being able to read and then apply nonverbal cues to enhance your social interaction experience with others. I hope you enjoy this week and find the ideas useful. [SOUND]