Learned a lot about user research, user needs assessment, interviewing, data extraction. It was more challenging than the first course in the specialization. I’ll definitely need to continue learning about this topic. Great instructor and lectures.

Although it's quite intensive, the course is super important for anybody who wants to get better in this area of knowledge. 100% Recommendable.

The topic was interesting and I learnt a lot of new things. i wish that it was designed to be a little more exciting and engaging.

I had very high expectations about this course. Although the skills and knowledge acquired are very relevant to me and I find them useful, there are several things I didn't like about the course.

First, it seemed like there were unexplained gaps in the information acquisition; at some point I was trained to carry out an observation protocol implicitly assuming that it had already been designed, but the observation protocol design was never introduced. It feels like some content was missing from the course. Then, I tried to report it in the discussion forums about "Issues with materials", but never received a reply. I think that the instructors should be attentive to this forum at least, as it is the only way they can receive real-time feedback from the students with these issues.

Nevertheless, I liked taking the course and doing the activities, and I think they'll be very useful for my professional development.

This was a great class. I think the instructor is very thorough, and the assignments give you a great hands-on opportunity to practice one of the most popular methodologies for gathering user needs data. Furthermore, I appreciated the final assignment, where we were asked to condense the data further into a small report and propose design solutions from the information we compiled.

If you put in the work for this course, I do think you will gain a valuable skill from it. I recommend!

The lectures are very interesting. I learnt a lot from this course. The project is quite like a joke for me. It's so hard for me find two people who are not my friends or relatives but be willing to spend one hour interview with me. These days, I would want $20 gift card to do such thing for a stranger! Anyways, I did gain hands-on experience with the Affinity Wall.

Challenging, but thoroughly rewarding. Be prepared to put more effort into this course than many others. You'll be expected to actually engage with others to be able to complete most of the assignments so make sure you have time available.

This was an excellent course. The professor is very good and the assignments are well balanced and practical. I think that I learned very useful skills that I already have put in practice in my day to day work as a frontend developer.

I would really recommend this course if you are new in this field and wants to try how to be a UX researcher and try to conduct a real interview. The course designed to motivate you and it really works.

I really enjoyed this class and felt it was a great start to learning how to conduct user research. The professor, Kentaro Toyama, is also a fantastic teacher even with teaching via recorded video.

The structure of the course was really good. The hands-on activity at every stage let us understand the ideas provided during the course. Overall, it a great learning experience!

A rewarding experience because I have been able to learn very valuable information. It is an excellent course. It has helped me in the personal and professional field. Thank you.

It was a very engaging course. I honed my interviewing and observation skills through this course and its assignments. I highly recommend it.

A very good course in building the idea to a person regarding how the process of the building an product should go starting from user needs .

Interesting lectures and fun projects. I feel I learned a lot of useful info about conducting preliminary UX research with users.

I absolutely recommend this course. Brilliant professor and excellent exercises, the right mixture between theory and practice!

I really like this lecturer, he gives lots of good examples and analogies for the principles taught in this course. Well done.

It helped me understand and develop the skills of investigation, obesrvacion and report writing, as well as the person model.

Excellent course. I really learned a lot about evaluating UX design through information acquired by interviewing users.

The teacher is great. The hands on practical assignment are a must do it really helps in deeper understanding.

Great class; really learned about interviewing and qualitative research! Great instructor and helpful videos.

Loved this course. I applied the assessment activities directly on my work projects and they really worked.

Very good introductory course on semi-structured interviews. observations and analysis of qualitative data

good course with great instructor and assignments to learn user reaserch

I found this course very useful to gain some practical knowledge