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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
148,669 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

DP

Mar 5, 2018

Awesome course designed by google. Thank you very much. Knowledge gained in just introductery leactures started burning desire in me to complete whole syllabus. Every bit of program is worth the time.

DH

Nov 13, 2019

I loved how useful all of the information in this course was. I love how much the instructors really seemed to be so in love with their careers. Its the most fun I've had learning in a very long time.

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9651 - 9675 of 10,000 Reviews for Technical Support Fundamentals

By Helen M

Aug 16, 2023

Great course! I could move at my own pace and really enjoyed the material and videos.

By Erninx B

Jul 26, 2023

The course is a great course, teacher are so good, explanations are clear and simple.

By Trayton T

Jul 23, 2023

I just love Coursera and no I'm not getting paid to say this! :)) Great opportunity!!

By Tristan J

Jun 12, 2023

Very good introductory course. I feel much more motivated now to continue the course.

By Caleb G

May 29, 2023

for me it was super easy the other courses get very hard and confusing to me at least

By Eliud A

May 15, 2023

One of the most complete courses I've seen. Very well put together and user friendly.

By Nkosinathi D

May 8, 2023

looking forward to accomplish something for a while I thought I was a failure in line

By Safina B

Mar 27, 2023

It's very understandable because, of the videos and good subtitles and transcriptions

By Ignacio M

Feb 13, 2023

Muy bueno interesante y divertido gracias por darnos esta oportunidad de aprendizaje.

By Bertha R

Feb 10, 2023

Really enjoyed the content of this course, and learning about technical fundamentals.

By Rui C

Feb 7, 2023

This was an amazing course that explained some very good fundamentals for IT Support.

By Andrew Y

Feb 6, 2023

Very thorough and straightforward course that I really enjoyed. I also learned a lot.

By Hussein A M

Jan 22, 2023

Very excellent, I advise anyone who loves this field to register and learn through it

By dahmani h

Dec 11, 2022

دورة رائعة جدا وأتطلع لإكمال الدورات الباقية , شكرا لكم كورسيرا علي هذا العمل الجبار.

By DANIEL A

Nov 27, 2022

It is a very helpful course for all who want to grow their understanding in computing

By Lisette C

Nov 9, 2022

Well developed and delivered in bite sized portions for the most extreme new learner.

By Quincy R

Oct 29, 2022

The course was great for beginners to the topics and I feel more capable leaving it.

By Jádson R

Sep 17, 2022

Thank you Coursera and Google for giving us the opportunity to learn in a simple way,

By Roberto G

Sep 14, 2022

Nice instructor, very clear and concise, making the learning process very enjoyable.

By Abhik C

Sep 11, 2022

I have acquired new knowledge about computer related fundamentals from this course.

By Chibuzo N

Aug 31, 2022

This has been a beautiful and impactful course looking forward to doing the next one

By Dinçer S

Aug 16, 2022

Gerçekten iyiydi. Eğer mesleğe yeni başlıyrsanız muhakkak almanız gereken bir eğitim.

By Emoji l

Aug 10, 2022

Thank you for teching a simple as you can. Your teaching mrthod is easy to understand

By Tara H

Aug 7, 2022

I loved this course! Very engaging and best of all I was able to work at my own pace!

By Norman W

Jul 30, 2022

great course taught the basics very well dont think theres anything to complain about