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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
148,669 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AH

Oct 3, 2018

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!

ON

Oct 17, 2022

It was indeed an interesting journey to the I.T world. I enjoyed every bit of the course and the instructors did a great job. Thanks to the Coursera and Google team for this life changing opportunity.

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8001 - 8025 of 10,000 Reviews for Technical Support Fundamentals

By Patricia N L

Mar 21, 2021

Es un curso introductorio muy sencillo de seguir, he disfrutado mucho con los laboratorios prácticos.

By Geoffrey H

Mar 15, 2021

This is an incredibly well paced course with good instructors that introduces the concepts very well.

By Ashwin P

Feb 25, 2021

Very good course to understand for IT beginners. Thoroughly enjoyed the course and their assignments.

By Joshua D J

Feb 15, 2021

This course was a wonderful experience in gain fundamental knowledge and I look forward to much more!

By Mohamed A A

Jan 26, 2021

Wonderful for a starter. It creates a great foundation giving students options to further branch out.

By Carson G

Dec 23, 2020

It's amazing fundamental knowledge in IT support that will pave a way for much complex concepts in IT

By Velaga O

Nov 29, 2020

great certification , to learn about all computer fundamentals , troubleshooting & technical support.

By CHEN B K “ S O L L C

Nov 23, 2020

This Course has been valuable to my career in pursuing IT Support role.. Thanks for all the training

By Annelyn N

Nov 22, 2020

Superb! I really enjoy the lessons here. If given a chance I would like to be in Google Philippines.

By Romero S

Nov 8, 2020

The instructors explain every detailed of the course..

Thank you for the knowledge you impart to us...

By MD S A

Oct 30, 2020

I am very grateful for learning such as the course. Thanks, Coursera and Bangladesh Computer Council.

By Thomas O

Oct 29, 2020

This course covered a lot of important fundamental topics. I recommend this as a good place to start.

By Kennedy M

Oct 16, 2020

Thank you google and coursera for this opportunity I have learned a lot and am ready to dive in more.

By Silent S

Sep 21, 2020

I appreciate the time and efforts in making this course, it is worth your time to learn anything new.

By Harry D J

Sep 12, 2020

The Course was amazing and i want to say thanks to Google for giving us the opportunities to learn

By LEE K L K

Aug 28, 2020

The course organised in short video and hands-on is very interesting and suitable for adult learning.

By Issac G

Aug 27, 2020

This was an entertaining course, but I hope that future courses in this series will be more in-depth.

By Christopher C

Aug 20, 2020

Good start for individuals who want to start learning about IT and what direction they want to go in.

By Ahmed M

Aug 8, 2020

love the given scenarios makes things easy to imagine and understand, literally i love google world..

By Marcdonard C

Jul 24, 2020

It's amazing having things done at your favor with the help of the internet. Its all about networking

By IRFAN M

Jun 13, 2020

This Course is a very good start if you are seeking a job in IT support or any other Technology World

By John K

Jun 12, 2020

Excellent course, clearly explaining challenging topics with well spoken and informative presenters !

By Krishna S

Jun 7, 2020

I found the content to be highly engaging and clearly explained. Really excited for the next course !

By Michael B

Jun 1, 2020

What a great introduction. It was easy to follow and navigate and informative, Enjoyed every minute.

By Gunjan G

May 13, 2020

It was an amazing course, loved it, the content,the way of teaching ,everthing was great.

thank you :)