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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,230 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

JV

May 8, 2021

This is an amazing course for both a complete NOOB and self taught geek like myself. If you're thinking about taking this course I HIGHLY recommend it and PROMISE you'll learn something very valuable.

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7951 - 7975 of 10,000 Reviews for Technical Support Fundamentals

By IVAN M H A I M

May 2, 2020

Amazing and Interesting Course, can't wait to do the remaining modules. Thank you Coursera and Google.

By Josh K

May 1, 2020

Excellent introduction to IT support. I'm excited to move on to the next part of the Google IT course.

By Luke L

Apr 26, 2020

What a great start to get the brain ticking and the excitement building. I can't wait to move forward.

By Curtis R I

Apr 19, 2020

I honestly learned so much going through this course that i'm able to apply it to my normal work life.

By Imran U D

Apr 12, 2020

It was a nice experience, I learned alot of new things. The Qiwiki Labs were very useful for practice.

By gowtham r

Apr 7, 2020

The course has been really fundamental. Working with Linux, Remote desktop is the new things I learnt.

By Miguel C

Nov 20, 2019

learned alot already. The course is well structured and I am looking forward to completing the course.

By Aronel L

Oct 4, 2019

I love the order they go into the content. Very easy to build upon and keep you excited and interested

By Gustavo M

Sep 11, 2019

Awesome course to learn the basic ideas of what IT does and gain knowledge about how a computer works.

By MS121 M

Aug 18, 2019

I will recommend this course to everyone because its good to have some fundamental knowledge about IT.

By Adilene A

Jun 13, 2019

It has definitely refreshed my knowledge on basic IT skills that are very fundamental in the IT world.

By Thomas H

Jun 11, 2019

great fundamental course. I got a good understanding from this course. I am continuing on to Course 2.

By Rinaldi J

May 11, 2019

Great fundamental course in IT department. You can take this course even you don't have it background.

By Stefanos T

Apr 3, 2019

Interesting course, covering most of the basic topics of IT Support section, especially for beginners.

By Tanner B

Mar 9, 2019

The concepts taught in this course were nice and simple, and the teachers are very easy to understand.

By Sandeep B

Dec 1, 2018

Very good information. Teaching is excellant. recommanded to others who are intrested to study basics.

By Jacob H

Nov 6, 2018

I enjoyed it. class was definitely a mile high overview. looking forward to the rest of the program.

By Aakash C

Jul 13, 2018

I loved doing this course, i learned many new things from it which i'm sure will help me in my future.

By Jenn R

Mar 4, 2018

Great way to learn the basic knowledge needed to understand more in depth concepts. Phenomenal course!

By Christopher B

Feb 27, 2018

I really loved this course. It's pitched at just the right level as an introduction to this new field.

By ROBERT N

Jan 18, 2018

though i use smartphone and other technology stuff everyday but i learnt a lot the basic and history.

By Victor A

Apr 11, 2024

Throughout some challenges, this has proved to be and experience that is enriching for me personally.

By George

Apr 4, 2024

Excellent literature and you teach the information needed very well, i enjoyed the first certificate!

By Stephen O

Feb 29, 2024

I am so happy taking this course after 22 years that I'd love to take this part but here I am today,

By Kaveesha W

Feb 14, 2024

This course helped me a lot to understand the fundamentals of IT support and define my future career.