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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
148,669 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AH

Oct 3, 2018

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!

ON

Oct 17, 2022

It was indeed an interesting journey to the I.T world. I enjoyed every bit of the course and the instructors did a great job. Thanks to the Coursera and Google team for this life changing opportunity.

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7751 - 7775 of 10,000 Reviews for Technical Support Fundamentals

By Jose A R

May 16, 2020

I absolutely enjoyed learning with this course. I hope to keep learning with the other courses up ahead.

By DEVANSH S

May 11, 2020

It is really awesome and much more learning opportunity create through this type of fundamental courses.

By BBG

Apr 26, 2020

Just amazing and great content explanation is interesting combined with practical approach. Very helpful

By meron H T

Apr 20, 2020

It really helps me a lot with how functions and works more than ever. Thanks, to sharing their knowledge

By Carlos L (

Apr 20, 2020

It was an amazing experience I am planning to pursue and push more into this course after some thinking.

By Andrew T

Apr 12, 2020

Good introductory level in course in IT. Gives the requisite material without overwhelming the students.

By Kimjohna E H

Apr 9, 2020

Awesome intro for anyone interested in changing careers or gaining more knowledge on the subject matter.

By Fabio P

Apr 4, 2020

Es la base par el que quiera sumergirse en el mundo de IT support sin tener ningun tipo de conocimientos

By KiranKumar P

Mar 28, 2020

I am so happy to learn many things from this course, Thanks to Google Team to it easier and interesting.

By Laura K

Feb 29, 2020

I really enjoyed this course and learned a lot! It broke things down really well so I can understand it.

By Yin M K

Feb 12, 2020

One of the most valuable online course for IT Support Professional careers,

Thank you Google and Coursera

By Krista

Feb 1, 2020

The fundamentals course was super easy to follow and very engaging making it a fun platform to learn on.

By Emil K

Jan 27, 2020

Good course learned some stuff i havent thought about. But for me the first 2 chapters were the hardest.

By M A

Jan 2, 2020

This course has opened my eyes on online learning. I never thought it can be this simple and convenient.

By Leonardo A B O

Dec 30, 2019

Excelente curso para iniciar con bases en el área de soporte técnico de as tecnologías de la información

By WDan D

Dec 20, 2019

a great introduction to everything IT. very straight forward and a great 30,000 ft view of the IT world.

By Okoroafor C E

Dec 13, 2019

I love coursera, because it gives me a balance in my workplace. i'll definitely recommend it for anyone.

By Lucas S

Dec 6, 2019

It was concise and full of information, so it was wonderful to learn terminology and brush up on basics.

By elicia v

Nov 7, 2019

What bonus about online courses is that they give me more time to brush up on something I want to learn.

By Saif J

Oct 17, 2019

Best Course for Beginner in Computers. I had fun learning it. Learned lots of new things about IT stuff.

By Sergio G R

Jul 12, 2019

This was a great experience and I was able to add more to my knowledge. Everyone should take this class

By Calvin P

Jul 11, 2019

Excellent course that will teach you all the important fundamentals of becoming a IT Support Specialist.

By Danielle C

Jun 12, 2019

Wonderful videos with the history of I.T. and the explanations of technology. I am enjoying the program!

By James D

Apr 26, 2019

I love this course. I have always wanted the opportunity to learn about IT and this is right on target!

By Mohammed A Y

Nov 26, 2018

I already started recommending the course to some of my friends, i pray for my success with this course.