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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
148,669 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AH

Oct 3, 2018

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!

ON

Oct 17, 2022

It was indeed an interesting journey to the I.T world. I enjoyed every bit of the course and the instructors did a great job. Thanks to the Coursera and Google team for this life changing opportunity.

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8251 - 8275 of 10,000 Reviews for Technical Support Fundamentals

By V S S V

Apr 28, 2022

Nice Course we can learn the fundamentals and are used for the google IT Support role in a company

By Nanda A

Mar 22, 2022

If you wanna understand the Fundamentals about IT,joining this course won't let you regret for it.

By Janina O

Jan 28, 2022

The short quizzes during informational videos really help to retain important steps and processes.

By Adeleke A B

Jan 4, 2022

I've been in the IT world but this course exposed me to some things that I don't understand before

By Getachew D

Dec 27, 2021

One of the Best and structured course it helps me a lot thanks coursera and google for the course.

By AJAY K

Dec 17, 2021

Even though i have work on computer, but this course has really pushed me further to think deeper.

By Md. S I

Nov 25, 2021

Overall I really like this class because all lectures, assignments, and tests are straight forward

By Marlon P

Nov 19, 2021

I have a great time compleating this course. I feel that i connect with the content step by step.

By Muhammad K

Oct 9, 2021

its a good knowledge of IT and very thankful for Google for this course and help my future growth.

By Stanley E E

Aug 15, 2021

Great experience. Stanley's Knowledge of computer and IT Support fundamentals just got better now.

By Aniket M N

Jul 7, 2021

best course till now i ever seen with multiple VM practice and mcq.

Thanks for the this opeertunity

By Shawn A

Jul 6, 2021

This course was very informative and it kind of let me know what exactly to expect moving forward.

By Mohammad A H J

Jun 24, 2021

I leart lot from course of IT Support. Way they explain about subject it super easy to understand.

By MOHAMMAD E U

Jun 5, 2021

perfect illustration of qwiklab with the ability to run impotant commands both on windows & linux

By Nick K

Jun 2, 2021

Extremely good and through information. The course was very easy to understand. Onto the next one!

By arun a

May 27, 2021

Very Much interesting contents covered from scratch and perfect platform to start the career in IT

By Tai N

May 8, 2021

The course was really helpful and I have learned a lot things that I never knew or able to before.

By Naiade P G

Apr 15, 2021

I really enjot, I think it's a dinamic and easy way to introduce IT to begginers. Helped me a lot.

By Jovi R

Mar 19, 2021

A great intro to IT/Technical Support and best practices within the support/helpdesk career paths.

By Eric V D B

Mar 11, 2021

A lot of great content. Looking forward to expanding on everything that I've seen and read so far.

By Carlos S

Mar 3, 2021

I think this program, for giving me a chance to learn in the. Technical Support Fundamentals role.

By Dennis L

Mar 1, 2021

This was an excellent introduction to IT fundamentals for beginners looking to get into the field.

By denise p

Dec 30, 2020

This was a great course, for a person like me with no IT background to breeze through it is great.

By Mamed R

Dec 21, 2020

thanks for this course - its simple way to cover and understand major aspects of IT support role.

By Chin Z L

Dec 18, 2020

Great course, I have learnt about Operating systems, hardware, software, troubleshooting and more!