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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,230 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

JV

May 8, 2021

This is an amazing course for both a complete NOOB and self taught geek like myself. If you're thinking about taking this course I HIGHLY recommend it and PROMISE you'll learn something very valuable.

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7726 - 7750 of 10,000 Reviews for Technical Support Fundamentals

By Demayne C

Mar 28, 2021

Great course.. I think the instructions and direction for the hands-on labs can be improved for clarity.

By Vedanta V G

Mar 28, 2021

Exceptional course!! Learning is effective, understandable and applicable in this amazing online course.

By janna b

Mar 7, 2021

Great material! I just do not like that fact that I have to click play on the videos twice to play them.

By Mohammed A A

Mar 1, 2021

There's a lot of great information in the course and you establish a good base going through the course.

By Sarah M

Feb 14, 2021

It was honestly the best thing I could’ve done for my education, I highly, highly recommend you do it!!!

By Angel M M

Jan 26, 2021

A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Loved it!

By Vaithyanathan S

Jan 21, 2021

Thank you, Google for your best certification course for me. lot of new things I learn from this course.

By Matthew S

Dec 20, 2020

This is an easy course with a lot of good material for people who are completely new to the world of IT.

By MARIO F S M

Nov 28, 2020

the IT support is a really nice couse. A bit challneging. You need time to complet it. BUt it´s worth it

By Lee Z R

Nov 27, 2020

This courses is clear and easy to understand. it really suit the beginner who want to explore more in IT

By Angel A

Nov 25, 2020

Very interesting and information filled course for those looking to get in introduction to the IT world.

By Mary A G

Nov 20, 2020

I really enjoyed learning thru Coursera. Its interactive hands- on and very informative way of learnign.

By Kevin P

Nov 12, 2020

Excelente curso de introduccion, te impulsa a querer aprender mas acerca de este mundo de la informatica

By Jimi L

Nov 7, 2020

I must say I learned so much of what I never really thought of. Thanks for putting this course together!

By John M C

Nov 5, 2020

I've learned a lot and made me realize how broad the IT industry is and I can still learn more about IT.

By Shaibal B

Nov 2, 2020

It was a wonderful course. It helps me a lot to understand What an It support specialist do in there job

By Eliecer S

Oct 26, 2020

Logré reforzar el aprendizaje que tuve a lo largo de los años de la especialidad Informática Empresarial

By Zayar T

Oct 19, 2020

A very nice course for someone to start in IT and also further your knowledge if you're already started.

By Jason C

Oct 12, 2020

I think that this course safely introduces IT principles and scope to a person from any knowledge level.

By Yavet P

Sep 19, 2020

As a level entry this course give fundamental knowledge that very important to enter IT Support carrier.

By Wilma

Sep 16, 2020

Thank you for all the time and hard work that was put into teaching this course. I enjoyed it very much!

By Jesús D R M

Sep 14, 2020

i'm really thankful for the knowledge that i received here, all of you were an excellent teachers for me

By Georgina G

Sep 12, 2020

I enjoyed this course. Excellent information explained in such a creative yet easy to understand manner.

By Alex T

Sep 12, 2020

It is a very helpful and well organized course with a convenient and student participatory presentation.

By Ankush N

Sep 10, 2020

Awesome experience and well explained. Crisp and clear information for beginners. Keep up the good work!