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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,230 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

ES

Jun 2, 2020

This was a very fun course! I really enjoyed the style and pace of the information given. A lot of technical information was given while the course made it easy to take in and comprehend the material!

PL

Aug 1, 2020

excellent, the content contemplates fundamental concepts in many areas, allowing participants to have a clear and general view of the world of it support regardless of prior knowledge. Congratulations

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5026 - 5050 of 10,000 Reviews for Technical Support Fundamentals

By Jeremiah W

Oct 24, 2018

Great introduction to the IT world. This is a easy to understand course that will give anyone a basic overview of what the IT world has to offer.

By aaaaaaaaaaaaaaaaaaa

Oct 21, 2018

I thought this technical support fundamentals course was awesome, I got refreshed again about several IT concepts and it was very understandable.

By Keisha P B

Apr 30, 2018

Thoroughly enjoyed this course. The video instructions, practice labs, forums were involving and enjoyable. Can't wait to complete all courses!!

By pjmahar

Jan 31, 2018

A fun start. I was able to fill a lot of gaps in my knowledge of the subject. Took a lot less time that I thought it would. On to the next class!

By Kenneth M

Sep 23, 2023

Easy to understand training videos and very detailed information. I look forward to continuing my journey with IT through Coursera with Google.

By PITSO R

May 27, 2023

The course was informative, and It channels one to be critical and look at the IT world in a broad manner, if they are to pursue a career in IT.

By Christian B

Mar 28, 2023

This course does a great job of laying a foundation to prepare you for the remaining courses in the IT Support Professional certificate program.

By Jennie S

Feb 6, 2023

Very engaging. Love that the videos and website worked great on my iPad and over all was very simple to use videos were clear. Great experience.

By Louis G

Jan 10, 2023

The course was thorough and easy to digest. I have a clearer understand of the fundamentals of IT and a clearer view of the path i want to take.

By Abdul R N

Nov 28, 2022

it was super fun to learn i enjoyed my time while learning this course and i recommend other to learn this course if they are trying to learn IT

By Caleb C

Sep 27, 2022

This course was well designed. I enjoyed learning from it. It helped hone concepts I had encountered before and taught me things I didn't know.

By Joy D I

Sep 1, 2022

I am super Proud of Coursera. It has been an insightful learning experience on this platform. Thanks for this great opportunity. I am honoured.

By Edmund s

Aug 18, 2022

I like how it is very basic for anyone that wants to get in the IT field and be able to understand the outline of an IT Support Specialist role.

By Joel M

Aug 2, 2022

Learned alot of the basics, this was a refresher for me but i learned alot from this than when i was learning at a colllege. thank you for this!

By Adnan B

Jul 9, 2022

Love the course! well put together everything was easy useful and clear to understand!

Can't wait to look and learn more and more courses thanks!

By Osiris J H B

May 22, 2022

Awesome thanks profesional training.

Os agradezco mucho toda la informacion, la experiencia, el conocimiento que he obtenido.

Atte Osiris Herrera

By jolaoso O

May 21, 2022

This is well organized and detailed even to a newbie. The course resonates with me and has helped to increase my enthusiasm about learning more.

By Crisent D T M

May 9, 2022

Great course for a beginner. It would be great to have a second level covering possibly the same content with more advanced material. Thank you!

By Adrian S

Jan 3, 2022

A very good and comprehensive introduction into the IT world! Made me want to pursue the whole specialization right after finishing this course.

By Suresh P

Nov 22, 2021

I feel this is fully packed course, which need to learn in particular topic that things is completely covered thanks for this wonderful courses.

By Alexander N

Oct 15, 2021

The right starting point for those who wants to start a career in IT. Taking this course has really broadened my knowledge in technical support.

By Nelson O

Jul 15, 2021

This course was motivating and inspirational. If the goal was to get more people to look into the field of IT, this course is the perfect start.

By Jose L M Z

Jul 4, 2021

Este curso me parece excelente ya que te explica paso por paso todo lo relacionado con IT y asi poder escoger una rama y especializarte en esta.

By Leandro

May 23, 2021

Me han encantado todos los conocimientos que he logrado conseguir hasta ahora. Estoy muy animado en seguir en el próximo nivel. Estoy muy feliz.

By Michael B

Apr 26, 2021

I like Coursera. This was a review for me, but everything worked fine and if further courses are this well designed I will enjoy learning more.