Nov 14, 2019
I loved how useful all of the information in this course was. I love how much the instructors really seemed to be so in love with their careers. Its the most fun I've had learning in a very long time.
Feb 15, 2018
Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.
автор: Francisco A P•
Mar 22, 2019
I did enjoy this video because it gives you not only insight, but also outside knowledge of professional IT Support professionals. You can replay video as many times as you want, and also during video lecture, it gives you a pop quiz to see if you are paying attention or not during the video. Simply fascinating!
автор: Manuel G•
Mar 23, 2018
Even though I was already familiar with most of the material covered I felt the instructors were very thorough. They used analogies that beginners to the field can relate to. I enjoyed the way the instructors delivered the material. I would recommend this course to anyone who is curious on how the computer works.
автор: Brian T•
Mar 18, 2020
I enjoyed the course as a whole. Some of the stuff was a bit off; it was a bit rough having the pop-ups at poor times and then if they pop up it forced you to scroll all the way back down to where you were in the text but that wouldn't be so bad had I not been on a laptop without a peripheral mouse and keyboard.
автор: Faisal I•
Dec 22, 2019
I am very happy and I really enjoyed the course. I learned lots of valuable lessons that I think I will be able to implement it in the real world. I look forward to learn more as learning is so fun here. I like to thank Coursera and Google for their cooperation and dedication to bring this amazing course for us.
автор: Danny D N•
Jul 07, 2019
This course for a new user is very good, but for someone who has some knowledge in this field already, there should be a faster version available. This would serve as a good fast refresher for those people without having to spend as much time going through the content since it's being explained in a slower pace.
автор: Jennifer D•
May 31, 2018
This is the third time I have tried college, and this is the first time I actually feel like I accomplished something. I feel at home being here. I feel like I fit in and that I belong. Thank you coursera and google. Its on to the next course with coursera and google. I am so excited! Thank you so much :)
автор: Stacy J C•
Nov 05, 2018
I came into this class with no knowledge of Tech Support in any way. There was lots of information that confused me and I never had anyone sit down and explain it. This course has opened my eyes to how far we have come technology wise. There were a few spots that confused me, but I made it through. Thanks.
автор: Deleted A•
Jun 20, 2018
Fun class, it hits key points in the fundamentals in Technical Support. Great for those attempting to get into the field. The labs are a great hands on tool. I definitely recommend this course to someone looking to get into the field, or for those already in the field looking for a refresher in fundamental IT.
автор: Eugen W•
Jun 05, 2018
This is an excellent introductory survey course. I would not go into it expecting any advanced concepts or mental gymnastics. Really, it's purpose is to teach the basic ideas and vocabulary involved in IT. As such it succeeds quite nicely and (for me, at least) gives an idea of the main areas that IT covers.
автор: ERICA S•
Dec 18, 2018
Love this course it was challenge yet simple it provided lessons that took their time to detail in ways that anyone can understand. This provided me with even more confidence since I have never taken a computer course or read a computer book. I felt accomplished and that I deserved the certificate. Thank you.
автор: Bright K N•
Feb 18, 2019
I was particularly impressed with the instructors and how they delivered the lessons, making it easy to understand key concepts. I also enjoyed the interactivity which made me gauge how much information i had retained at any level. This course is highly recommended for anyone who wants to enter the IT field.
автор: Benita M•
Oct 11, 2019
I loved this course! I learned a lot. It was helpful that I could pace myself. As a teacher, some weeks are busier than others. I fell behind a couple of times, but I was able to quickly catch up during breaks or weekends. I can think of many ways this course will help me personally and as an educator.
автор: Braden E•
Jun 06, 2018
This course grabs the essentials and gives a solid foundation to work with. I'm not going to lie to you, learning IT depending on where you go can be boring. This beginner course gives you just the right amount of hands on to peak your interest to further your learning. Give it a shot, you won't regret it.
автор: Benjamin M•
May 30, 2018
I really enjoyed this course. This course was clear and concise, and I was able to finish this certificate within a month. I found it fairly easy, and really enjoyed being able to retake quizzes so I could better understand the material. I just hope that it will prepare me for an entry-level job somewhere.
автор: Christopher M•
Jul 22, 2019
This course provided a really solid foundation on computing basics. In fact, it was a good enough foundation that after taking it, I was able to get a job in IT (starting with very little background knowledge). I'm excited about my new career and especially excited about what I'll learn in future courses.
автор: Charles R K I•
Jul 19, 2019
Excellent delivery of the course material. Whoever makes the course material should investigate the facts of certain material but glad to see it was corrected in text. I know this isn't the instructor's fault but if you're going to make top quality courses, make sure the information is solid. Thanks.
автор: Joshua G•
Dec 07, 2018
I loved how in depth and easy the modules were throughout this course. I can't wait to continue my path in IT Support and continue to learn all the exciting things that the IT world has to offer. This has been one of the easiest courses I've done while making me feel like I'm learning something important.
автор: Christina S•
Jul 14, 2018
I am impressed on how I can take the class on my time. I have been really busy the past few weeks but I am able to do it when I get time. I am now back on track and plan on working them straight through. I know that when I am done with this course, I will take another to further my knowledge in this area.
автор: Peter G•
Mar 28, 2018
The course is very comprehensive, so far. My only complaint is that some of the assessments in the virtual computer environment do not work as well as they should. I have to take an assessment at least 3-4 times before it was registered as complete. That needs to be tweaked as it may have some bugs in it.
автор: Jose T V•
Mar 16, 2020
I really enjoyed this course. I like the quality of the material and labs. I liked how everything was explained in a manner that was easy to understand. The only thing I would possibly change is to add more ways to practice the skills learned maybe by adding more labs or test or even expanding on those.
автор: Michael T•
Mar 09, 2020
This course is great. And the Instructors were awesome in their presentations. As a beginner, I was able to learn new skill and understand a lot about Information Technology. I am in a whole new place as far as IT is concerned. I can't wait to start the next course in this program. Keep up the good work!
автор: Terrisa K•
Mar 01, 2020
I love that the course are 100% on line, affordable, and that you learn a lot that helps you get your foot in the door for a job in IT. If you are passionate about IT Technical Support this is 100% for you. I recomend this course and the other 4 courses for the role of the Technical Support Professional.
Apr 20, 2018
The course was well done over all. It is encouraging to see "real" people with great diversity involve in IT. I do have an small IT company and I wanted to see how a big company like Google does IT and it was happy to see that I am not so far off in my approach of solving IT problems. Great job Google!
автор: Kazi S A•
Feb 15, 2020
This is an awesome IT related course, This course designed to help the student who is interested in IT but from different backgrounds. I am interested to learn more. I will practice more and read more to improve my knowledge. This is the perfect platform to learn about the Technical Fundamentals issue.
Mar 28, 2020
I guess this course gives an overall idea about the computer science background and its possibilities. I would strongly suggest this course who wanted to learn about the computer or IT. I am in the 4th year of my college but I find this really interesting, I hope others may find this interesting also.