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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,230 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

JV

May 8, 2021

This is an amazing course for both a complete NOOB and self taught geek like myself. If you're thinking about taking this course I HIGHLY recommend it and PROMISE you'll learn something very valuable.

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8126 - 8150 of 10,000 Reviews for Technical Support Fundamentals

By Melchor R

Sep 14, 2020

Just the right amount of info to take you to the initial steps toward the field of Technical Support

By Adan A

Sep 10, 2020

Good refresher for those who are familiar with the content. Pretty good for those who are new to it.

By Omarr j O I

Aug 22, 2020

Fun, Integrating course that has a lot of information delivered in a clear concise, but natural way!

By Edison G

Aug 19, 2020

perfectly easy to use online course was very informative and i def learned somethings in this course

By Rathod J

Aug 13, 2020

It was amazing learning with you. From the small visualization to difficult one it was good learning

By Alfonso L

Jul 17, 2020

inspirational...it opens the door to many people out there who might think they do not have a chance

By Mark D R

Jul 15, 2020

Very interesting course. learn something from there. But it is a good reminder for basic IT support.

By Bander Y

Jul 9, 2020

I am very interested in this area of technology and I want to challenge and face the hardest issues.

By Md. S K

Jun 26, 2020

I think this course is best for a beginner who wants to get much knowledge about fundamentals of IT.

By Mohamed E M A

Jun 22, 2020

Excellent explanation. I really enjoyed and benefited a lot from the information about the IT career

By Cesar R

Jun 8, 2020

Thank you for this great program it helped me learn all the basic fundamentals of Technical support.

By Alex P

Jun 7, 2020

Obrigado!!!! Pela oportunidade, pelo acesso por auxilio e por ter aumentado meus fundamentos ténicos

By Alec K

May 25, 2020

Great course to begin with for individuals, like me, who have little to no knowledge of the IT world

By esaya j

May 24, 2020

I am so excited to completed the course l will encourage my friends and family to take the course .

By Ashish A

May 23, 2020

Very Well structured , start from beginning and has very broad topics an IT professional should know

By Franklin S

May 20, 2020

Excellent introduction. it shows the basics and elemental to learn in an introduction for IT Support

By Antonio P M

May 7, 2020

Thank you so much. Excellent teachers an content. Im really excited to continue my learning with you

By Harshal T

Apr 30, 2020

It was really good throughout knowledge of all the basic IT needs. I really enjoyed the courese alot

By saksham

Apr 29, 2020

Well Great Experience and was able to inculcate a lot regarding computers and their history. Thanks.

By Sebastian P

Apr 23, 2020

This course is brilliant. It's well built, simple yet rich.

It is a resource as it is an experience.

By Joel A (

Apr 20, 2020

This course was superb! Highly recommended, especially for beginners in IT Support Specialist roles.

By Hassan A

Apr 20, 2020

A very well crafted course to create a good foundation for the upcoming courses in this certificate.

By Paul I

Apr 4, 2020

This is a helpful course and important for anyone who hope to become an IT support Service provider.

By Russell A A

Mar 22, 2020

Very fun and informative, I enjoyed it thoroughly. It moves at a good pace and I took copious notes!

By Leonardo Y

Mar 13, 2020

!Excelent course!

It was an excellent course with instructors who have very good communication skills