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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,327 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

NM

Jul 18, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

SD

May 15, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

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7901 - 7925 of 10,000 Reviews for Technical Support Fundamentals

By Carlos A G A

Dec 22, 2021

Exelente, ha sido muy práctico, pero se deben reforzar muchos temas por parte de cada uno de nosotros.

By Phylliss J

Nov 29, 2021

This course was great for me because I have limited knowledge about IT.

I had issues while using my Mac

By Samuel W W I

Oct 21, 2021

The instructors were clear, made minimal mistakes and put the content in an easy to understand format.

By Shaheryar K

Oct 20, 2021

It was a good experience but certificate has a different name kindly change name to my name shaheryar

By Muhammad A

Oct 19, 2021

With no pre-knowledge, really enjoyed the course. And got amazing new skills I just wonder in my mind.

By Marco T

Oct 3, 2021

Awesome course! The subject matter is excellent and all the knowledge is provided. I love this course!

By Frank O

Oct 2, 2021

Very nice overview of IT tech. I would remcomend it to anyone who wants to get started in this field.

By Byron M

Sep 8, 2021

Very informational. only problem i had was some courses didn't load properly on the mobile App Version

By Sokhen I

Sep 8, 2021

Good course for the absolute beginner. If you have any IT knowledge it maybe a bit hard to keep awake.

By Jonathan A

Aug 25, 2021

very good entry level course for beginners, although it lacked in network configuration practice labs.

By Larisa S

Jul 30, 2021

Awesome course that really gives you a great foundation of what IT means and what IT truly stands for.

By Emmanuel K

Jul 25, 2021

The course is very informative and I would recommend it to anyone who wishes to pursue a career in IT.

By Josué G

Jul 24, 2021

Es una experiencia increible, lo ayudan a uno a realizar sus primeros pasos en el mundo del soporte TI

By Danilo C

Jun 11, 2021

Ótimo curso. Muito bem explicativo, muita informação boa, tudo de bom. Ansioso para fazer mais cursos.

By Ashley S

May 23, 2021

Enjoyed learning the technical support fundamentals from all different specialists in the IT industry.

By Sophia

Apr 15, 2021

I like this learning format. I have been able to learn things I previously thought were too difficult.

By Terry M

Apr 13, 2021

I absolutely love the labs, they only help solidify to skills that I have and the ones I have learned.

By Misael C

Apr 11, 2021

El curso es muy interesante y sobre todo tiene temas fundamentales para el inicio de una carrera en TI

By Samir T

Feb 2, 2021

Thank You for this Great courses. I have learnt a lot of information. Highly recomended course is this

By Geovanny D

Dec 21, 2020

Very interesting. Great introduction to I.T. for computer basic knowledge to computer using beginners!

By Adam P L

Nov 28, 2020

Good instruction helps you decide if this is a good fit for you before you get too deep into training.

By Zachery K

Nov 22, 2020

Aside from one lesson not having Gimp on it to uninstall, great class, very informative, and relevant.

By Austin D

Nov 21, 2020

I feel like this course is a great way to get someone started on the path to a career in the IT field.

By Jo A a T

Nov 7, 2020

ITS BEEN AMAZING!!!! ..I CANT WAIT FOR THE NEXT ONE!!!!...THANK YOU SO VERY MUCH FOR THE KNOWLEDGE...

By Aaron V

Nov 7, 2020

Thank you so much google for providing courses like this to people who are interested in the IT field!