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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
148,669 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AE

Nov 25, 2020

It was great learning with all the mentors and I learned lots of new things and also get to know about the experiences of the mentors themselves. Also, I am looking forward to continuing this journey.

AD

Apr 8, 2020

Well made and simple to understand, had previous experience and it was dead on. Great for beginners and a great refresher for people trying to get a cert for their resume or to expand their knowledge.

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5051 - 5075 of 10,000 Reviews for Technical Support Fundamentals

By PALASH S S

Sep 15, 2020

You will get the clear idea of the basics of the I.T. Take out some time and must go through and complete this course. Thank you!

By Kevin H

Sep 14, 2020

A great review that updated my knowledge from my college degree in programming analysis. Sets me up for success moving to an IT support job/role

By Philip A

Aug 30, 2020

It was very interactive and fun lo learn and engaging. I look forward to learn more courses for the Google IT Support Professional Certification

By James c m

Aug 18, 2020

Very Good course. Helped me add to the knowledge I have learned from past companies and books I read to learn computers and how to support them.

By Alfonso B

Aug 2, 2020

This was really fun, accessible, and informative. I'm impressed at how polished and effective it is, and excited to move forward and learn more.

By Luis F

Jul 31, 2020

It was a great introductory course for someone that didn't know about it but wanted to, definitely going to recommend this course to my friends.

By Yogeesh K M

Jun 27, 2020

Really learned many concepts of netwoking by the easy way. the videos provides a lot and much easy understand. Thanks for all the instructors.

By Manuel V

Jun 14, 2020

I have learned so much from experienced instructors. Everything was explained in great detail. I cannot wait to take another course from Google!

By Arijit D

May 31, 2020

it is an amazing course, Instructors are really good and clearing the fundamentals from the grassroots level. Looking forward to the next course

By Gulzira A

May 12, 2020

Amazing course to get to know what IT is about. It was so easy presented, I enjoyed it, and could watch just for fun yet learning something new!

By Steve P

Apr 13, 2020

The course was very interesting, I've learned a lot. Since this was introduction course, I will try the others and see what possibilities await.

By Mike T

Mar 19, 2020

What an amazing amount of information provided and such a straightforward manner, highly recommended. I can't wait for the next set of courses!

By Gregory R G J

Mar 14, 2020

If you've never had any frontline technical experience this is a good first step.

Although mostly review for me, it was good to get a refresher.

By Marina M A

Mar 9, 2020

I'm excited to finish the first course in just around 4 weeks. I learned a great deal and I'm looking forward to get started on the next course.

By Chad O

Feb 17, 2020

Great intro for someone new or great from someone with some experience and looking to solidify/refresh their foundation of IT support knowledge.

By DuWayne G

Dec 27, 2019

The course was manageable in how the sessions were delivered. The content was very informative and the quizzes helped to reinforce the material.

By Darrenn V

Sep 10, 2019

Great place to start if you're someone like myself with no prior knowledge of IT beside installing software or hardware that you own personally.

By Kevin D

Jan 25, 2019

Great introduction to IT if you have never been around it or just starting out in it. It gives you a very well over view of support fundamentals

By Sumiya M

Jan 4, 2019

I am a Bachelor in Computer Applications and this course really helped me to refresh my previous knowledge about computers and its applications.

By noe c

Jun 1, 2018

best course on learning it fundamentals i have ever taken. for a beginner knowing nothing this has helped me learn so much in such a short time.

By Karen C

Mar 25, 2018

This course did an amazing job of building knowledge from the very elementary to much more advanced, seamlessly and quickly. Really well done!!!

By Brett K

Oct 14, 2023

Easy to follow and engaging. I thought I would need more coffee to get through an online course but my consumption levels have been acceptable.

By Christian I M

Sep 6, 2023

I'm genuinely impressed by this course, and I'm delighted that I made the choice to take it as my initial step toward pursuing my dream career.

By Heather T

Jul 21, 2023

Easy to understand, I had no IT background and was literally coming in blind with minimal knowledge. I was extremely satisfied with the course.

By Stephen A

Jun 6, 2023

The course is super cool and I'm really happy for starting and finishing strong. The theory and technicality is well polished and so deserving.