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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,269 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

PL

Aug 1, 2020

excellent, the content contemplates fundamental concepts in many areas, allowing participants to have a clear and general view of the world of it support regardless of prior knowledge. Congratulations

JM

Sep 24, 2020

This course really is foundational. The instructors are awesome, the labs are relevant and they all work! I have gained so much knowledge just from this course. I can't wait to further this knowledge.

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4701 - 4725 of 10,000 Reviews for Technical Support Fundamentals

By Menye M A

Oct 15, 2022

This Course was well-detailed and explained very well. I understood it easily as it was taught in a language that even a novice in tech can comprehend.

By Patrick W

Aug 30, 2022

It was very intresting,I lookforward to learning more about linux command line and networking I am so courious. I have a strong desire to learn more.

By Faith K

Aug 13, 2022

Every beginner in tech should definitely apply and go through this course. It is very consumable, insighful and beginner friendly. Such a great course.

By Mynul H

Feb 16, 2022

what anamazingcourse,soimportantinformationandyetsoeasytounderstand,Quizzesareveritablyusefulforlearningprocess,takethetimedemanded, it willbeworth it.

By Dean

Feb 15, 2022

The videos are broken down into bitesize chunks which really helps to learn. The videos and layout are the best I've seen for online learning, thanks.

By Joshua C

Feb 10, 2022

I feel like this was a good introduction to IT support. It made me feel like I'll be able to complete the specilzation and I look forward to doing so.

By Michael M

Dec 2, 2021

This course is excellent and I now feel confident that I can learn the necessary information and gain the skills needed to have a successful IT career.

By henry e

Oct 1, 2021

mehnn.. this course is a lot to learn especially if you are much focused on gaining the required skills and not just certification. thanks to the team!

By Claudia V

Aug 16, 2021

This course has been amazing!!! It has awakened in me the desire to continue deep learning in the Tech area!! I am very excited to continue learning!!

By emaan f

Aug 4, 2021

I've learned a lot from this course from starting a computer to building/assembling a CPU and I'm looking forward to learn more on coursera and google.

By Mach1_ M

Jul 19, 2021

im very impressed and satisfied with how the structure of the course is so far. information explaned very easy with videos describing info and details

By Fabio L

Jul 16, 2021

This course was perfect to just getting into the world of IT! I found it very helpful and only made me want to continue pursing this career even more!

By Todd B

Jul 3, 2021

A wonderful course. Actually, the type of course I was looking for. Everyone associated with this program should be proud of what they've put together.

By Nay

Jul 1, 2021

Awesome, awesome, awesome! So much valuable information. Especially with how a technical interview goes and how to prepare for it. Definetly worth it!

By Teresa M

Mar 29, 2021

Best online course I've taken in a long time! Plenty of hands on work projects. You can't read about technology and learn it. You have to work with it.

By Maria D P

Feb 27, 2021

This was a pretty interesting course. I am planning on taking a few other courses offered. I would recommend Coursera to anyone who is interest in IT.

By Peter C

Feb 15, 2021

Great energy from all those doing the instructing. Clear and clean delivery. An easy and relatively gentle introduction to a complex field. Thanks!

By Sean K

Jan 24, 2021

I thought the course was very helpful overall with introducing all these new elements that are essential to being a successful IT support professional.

By Jesse

Nov 25, 2020

Great intro to the field of IT!

Touches on a wide range of topics to prepare you for subsequent classes.

And you actually get to do some 'hands on' stuff

By Iam G

Nov 12, 2020

It feels great to have my first certificate on Coursera. The learning pace was just right at the labs were great. Thank you DOST, Coursera, and Google!

By Yuri L

Oct 3, 2020

Tudo no curso é pensado para você aprender e compreender as lições com dose certa de teoria e prática. Instrutores muito bons e que sabem do que falam.

By Victor E

Oct 2, 2020

Muy buen curso, el contenido es muy entretenido y esta explicado muy bien, excelente calidad de video y sonido y los trabajos prácticos son increíbles.

By Sondi M

Sep 20, 2020

The course was fantastic! I learned more than I could have imagined. This is both a great refresher and initial course for someone new to IT Support.

By Jocelyne G

Sep 15, 2020

En lo personal no tenía idea de hardware como el CPU y la RAM, por lo tanto es un uen curso si se está iniciando en cero en el mundo de la tecnología.

By Kavya S

Sep 9, 2020

This was an amazing learning session for me.Now I am able to go through the problems and encounter them easily by the knowledge gained by this session.