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Learner Reviews & Feedback for Tech Support Career Guide and Interview Preparation by IBM

4.7
stars
42 ratings

About the Course

This course is designed to prepare you to enter the job market as a technical support specialist. It provides guidance about the regular functions and tasks of support professionals and options for career development. It explains practical techniques for creating essential job-seeking materials such as a resume and a portfolio, as well as auxiliary tools like a cover letter and an elevator pitch. You will learn how to find and assess prospective job positions, apply to them, and lay the groundwork for interviewing. You will also get inside tips and steps you can use to perform professionally and effectively at interviews. Let seasoned professionals share their experiences to help you get ahead of the competition. A note: This course often discusses technical support specialists specifically, but the majority of the content will apply to technical support specialists overall, and the terms “technical support engineer,” “help desk specialist,” “IT specialist,” and “technical support specialist” will be used interchangeably....

Top reviews

AT

Mar 12, 2023

Thank you so much. It was a very detailed and very student freindy course :)

E

Oct 27, 2023

I have a lot to learn of this free course. Thank you Coursera!

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1 - 12 of 12 Reviews for Tech Support Career Guide and Interview Preparation

By Second V

Jan 15, 2024

Dear IBM ( Coursera ) I wanted to take a moment to express my sincere gratitude for the IT course I just completed with you. It was an incredibly enriching and informative experience, and I thoroughly enjoyed every moment of learning under your guidance. Your expertise, patience, and passion for the subject truly made a difference in my understanding of computer science. The knowledge I gained during this semester has already had a positive impact on my professional and personal life, and I am grateful to have you as my instructor. Thank you again for your dedication to teaching and for making this course so engaging. I look forward to applying what I've learned in the future, and I will never forget this wonderful experience. Sincerely, David Beaudoin

By فرحان ج م ا

May 10, 2023

شكرا جزيلا لكم وبارك الله فيكم جميعا على هذا البرنامج الرائع وبالتوفيق للجميع بإذن الله

Thank you very much, and God bless you all for this wonderful program, and good luck to all, God willing

By Anne M T T

Mar 12, 2023

Thank you so much. It was a very detailed and very student freindy course :)

By Eldon B O

Oct 28, 2023

I have a lot to learn of this free course. Thank you Coursera!

By Orlando A G R

Apr 27, 2023

Excelente, desarrollo de todos los temas bien claros.

By Renz M R

Jul 14, 2023

Thank You IBM and Coursera. Helpful

By dalal m

Feb 8, 2024

so happy

By Moulay A E T

Apr 26, 2023

thanks

By hsha d

Feb 20, 2023

nice

By Himalaya C

Feb 25, 2023

If you are looking forward into IT from any stream Nothing will boost and gives the solid confidence than this course except the fact you will have to gather knowledge and build interest in IT and PC industry.

By KAMMARI M

Sep 8, 2023

good

By Nicolas C

Feb 5, 2024

Good knowledge and preparation, but terribly made quizes.