Об этом курсе
4.7
Оценки: 1,991
Рецензии: 325
Специализация
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Начальный уровень

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Часов на завершение

Прибл. 14 часа на выполнение

Предполагаемая нагрузка: 8 - 10 hours per week...
Доступные языки

Английский

Субтитры: Английский, Арабский

Приобретаемые навыки

Directory ServiceLightweight Directory Access Protocol (LDAP)Backup
Специализация
100% онлайн

100% онлайн

Начните сейчас и учитесь по собственному графику.
Гибкие сроки

Гибкие сроки

Назначьте сроки сдачи в соответствии со своим графиком.
Начальный уровень

Начальный уровень

Часов на завершение

Прибл. 14 часа на выполнение

Предполагаемая нагрузка: 8 - 10 hours per week...
Доступные языки

Английский

Субтитры: Английский, Арабский

Программа курса: что вы изучите

Неделя
1
Часов на завершение
4 ч. на завершение

What is System Administration?

Welcome to the System Administration course of the IT Support Professional Certificate! In the first week of this course, we will cover the basics of system administration. We'll cover organizational policies, IT infrastructure services, user and hardware provisioning, routine maintenance, troubleshooting, and managing potential issues. By the end of this module, you will understand the roles and responsibilities of a System Administrator. So let's get started!...
Reading
16 videos (Total 44 min), 6 материалов для самостоятельного изучения, 4 тестов
Video16 видео
What is Systems Administration?2мин
Servers Revisited4мин
The Cloud3мин
Organizational Policies2мин
IT Infrastructure Services1мин
User and Hardware Provisioning4мин
Routine Maintenance1мин
Vendors1мин
Troubleshooting and Managing Issues3мин
In Case of Fire, Break Glass1мин
Dion Michelle Obama Story1мин
With Great Power Comes Great Responsibility3мин
Never Test in Production2мин
Assessing Risk2мин
Fixing Things the Right Way2мин
Reading6 материала для самостоятельного изучения
Navigating Coursera10мин
Program Surveys10мин
How to Use Discussion Forums10мин
Get to Know Your Classmates10мин
Supplemental Reading on KVM switch10мин
Recording Your Actions10мин
Quiz3 практического упражнения
What is System Administration?16мин
Systems Administration Tasks4мин
What is System Administration?24мин
Неделя
2
Часов на завершение
6 ч. на завершение

Network and Infrastructure Services

In the second week of this course, we'll learn about network and infrastructure services. We will cover what IT infrastructure services are and what their role is in system administration. We'll also learn about server operating systems, virtualization, network services, DNS for web services, and how to troubleshoot network services. By the end of this module, you will know the most common IT infrastructure services you'll encounter when handling system administration tasks....
Reading
23 videos (Total 75 min), 6 материалов для самостоятельного изучения, 7 тестов
Video23 видео
The Role of IT Infrastructure Services in SysAdminмин
Types of IT Infrastructure Services6мин
How do Qwiklabs Work?1мин
Heather First Tech Job1мин
Server Operating Systems1мин
Virtualization2мин
Remote Access Revisited3мин
FTP, SFTP, and TFTP3мин
NTP2мин
Network Support Services Revisited1мин
DNS1мин
DNS for Web Servers2мин
DNS for Internal Networks3мин
DHCP2мин
Unable to Resolve a Hostname or Domain Name3мин
What do Services Look Like in Action2мин
Managing Services in Linux4мин
Managing Services in Windows3мин
Configuring Services in Linux4мин
Configuring Services in Windows4мин
Configuring DNS with Dnsmasq6мин
Configuring DHCP with Dnsmasq7мин
Reading6 материала для самостоятельного изучения
Supplemental Reading for IT Infrastructure Services10мин
Supplemental Reading for Server Operating Systems10мин
Supplemental Reading for Remote Access and SSH10мин
Supplemental Reading for FTP Clients10мин
Supplemental Reading for BIND/PowerDNS10мин
Supplemental Reading for DNS and DHCP10мин
Quiz4 практического упражнения
Intro to IT Infrastructure Services6мин
Physical Infrastructure Services6мин
Network Services10мин
Network Services16мин
Неделя
3
Часов на завершение
5 ч. на завершение

Software and Platform Services

In the third week of this course, we'll explore software and platform services. We'll cover what types of software and platform services you may encounter in a tech role and how to manage them. We'll learn how to configure email services, security services, file services, print services, and platform services. We'll explore ways to troubleshoot platform services and common issues to look out for. By the end of this module, you'll understand how to setup and manage the IT infrastructure services to help a business stay productive, keep information secure, and deliver applications to its users. ...
Reading
15 videos (Total 42 min), 9 материалов для самостоятельного изучения, 6 тестов
Video15 видео
Configuring Communication Services2мин
Configuring Email Services3мин
Configuring User Productivity Services2мин
Configuring Security Services3мин
Heather Managing Self Doubt1мин
What are file services?1мин
Network File Storage3мин
Configuring Print Services3мин
Web Servers Revisited4мин
What is a database server?1мин
Is the website down?4мин
Cloud Concepts3мин
Typical Cloud Infrastructure Setups1мин
When and How to Choose Cloud2мин
Reading9 материала для самостоятельного изучения
Supplemental Reading for Chat Communication Services10мин
Supplemental Reading for Email Services10мин
Supplemental Reading for File Services10мин
Supplemental Reading for Network File Storage10мин
Supplemental Reading for Print Services10мин
Supplemental Reading for Web Servers (Revisited)10мин
Supplemental Reading for Database Admin Jobs10мин
Supplemental Reading for Troubleshooting with Developer Tools10мин
Managing Cloud Resources10мин
Quiz4 практического упражнения
Software Services8мин
File, Print, and Platform Services8мин
Troubleshooting Platform Services4мин
Software and Platform Services14мин
Неделя
4
Часов на завершение
6 ч. на завершение

Directory Services

In the fourth week of this course, we'll learn about directory services. Specifically, we'll cover how two of the most popular directory services, Active Directory and OpenLDAP, work in action. We'll explore the concept of centralized management and how this can help SysAdmins maintain and support all the different parts of an IT infrastructure. By the end of this module, you will know how to add users, passwords, and use group policies in Active Directory and OpenLDAP. ...
Reading
18 videos (Total 98 min), 10 материалов для самостоятельного изучения, 5 тестов
Video18 видео
What is a directory server?4мин
Implementing Directory Services2мин
What is centralized management?4мин
What is LDAP?1мин
What is LDAP Authentication?3мин
Heather Overcoming Obstacles1мин
What is Active Directory?6мин
Managing Active Directory3мин
Managing Active Directory Users and Groups11мин
Managing Active Directory User Passwords4мин
Joining an Active Directory Domain4мин
What is Group Policy?4мин
Group Policy Creation and Editing13мин
Group Policy Inheritance and Precedence8мин
Group Policy Troubleshooting13мин
What is OpenLDAP?4мин
Managing OpenLDAP3мин
Reading10 материала для самостоятельного изучения
Supplemental Reading for Centralized Management10мин
Supplemental Reading for LDAP10мин
Supplemental Reading for Kerberos10мин
Supplemental Reading for Active Directory10мин
Supplemental Reading for Group Security Principles10мин
Supplemental Reading for EFS Features10мин
Supplemental Reading for DFL & FFL10мин
Supplemental Reading for Group Policy Troubleshooting10мин
Supplemental Reading for OpenLDAP10мин
Supplemental Reading for Managing OpenLDAP10мин
Quiz4 практического упражнения
Introduction to Directory Services6мин
Centralized Management and LDAP8мин
Active Directory30мин
Directory Services20мин
4.7
Рецензии: 325Chevron Right
Формирование карьерного пути

20%

начал новую карьеру, пройдя эти курсы
Карьерные преимущества

83%

получил значимые преимущества в карьере благодаря этому курсу

Лучшие рецензии

автор: EMJul 26th 2018

THIS was the course I was waiting for! I feel like this gets into the true heart of what it means to be an IT specialist. I loved learning about Virtualization, Backups, Active Directories, etc.

автор: JYJun 3rd 2018

Lots of great information! The last assignment was pretty challenging. Make sure to include what specific action, service, or product you would recommend and why it would help solve the problem.

Преподаватель

О Google

The IT Support Professional Certificate program is part of Grow with Google, an initiative that draws on Google's 20-year history of building products, platforms, and services that help people and businesses grow. Through programs like these, we aim to help everyone– those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses....

О специализации ''Google IT Support Professional Certificate'

This five-course certificate, developed by Google, includes innovative curriculum designed to prepare you for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work in a small business or at a global company like Google. If you’ve been tinkering with IT or are new to the field, you’re at the right place. The program is part of Grow with Google, a Google initiative to help create economic opportunities for all Americans. Check out this video to learn more. Upon completion of the certificate, you can share your information with top employers like Cognizant, GE Digital, H&R Block, Hulu, J.M. Smucker, Infosys, Intel, KForce, MCPc, PNC Bank, RICOH USA, Sprint, TEKSystems, UPMC, Veterans United Home Loans, Walmart and their subsidiaries, and of course, Google. Through a mix of video lectures, quizzes, and hand-on labs and widgets, the program will introduce you to troubleshooting and customer service, networking, operating systems, system administration and security. Along the way, you’ll hear from Googlers with unique backgrounds whose own foundation in IT support served as a jumping off point for their careers. By dedicating 8-10 hours a week, you can complete the certificate in about eight months. You can skip through content that you might already know and speed ahead to the graded assessments. Except as otherwise noted, the contents on this site are licensed under a Creative Commons Attribution-ShareAlike 4.0 International License....
Google IT Support Professional Certificate

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