Этот курс входит в специализацию ''Специализация People and Soft Skills for Professional and Personal Success'

Skills Network

от партнера

Специализация People and Soft Skills for Professional and Personal SuccessIBM Skills Network

Об этом курсе

Недавно просмотрено: 15 067

In order to find a solution, one needs to be able to analyze a problem. This short course is designed to teach you how to solve and analyze problems effectively with critical and creative thinking. 
Through the use of creative and critical thinking you will learn how to look at a problem and find the best solution by analyzing the different ways you can solve a problem. By taking this quick course you will gain the skills you need to find the root cause of a problem through the use of a five-step method. You will learn the process you must go through in order to find the problem, which leads to finding a solution.  

You will gain the necessary skills needed for critical and creative thinking which will be the foundation for successfully solving problems. This course provides fundamental skills that you will need to use in your day to day work.  

The course is suitable for anyone – students, career starters, experienced professionals and managers - wanting to develop problem solving skills regardless of your background. By taking this course you will be gaining some of the essential skills you need in order to be successful in your professional life.

This course is part of the People and Soft Skills for Professional and Personal Success Specialization from IBM.

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Назначьте сроки сдачи в соответствии со своим графиком.

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Получите сертификат по завершении

100% онлайн

Начните сейчас и учитесь по собственному графику.

Курс 4 из 6 в программе

Специализация People and Soft Skills for Professional and Personal Success

Начальный уровень

No Previous Experience Required! This course can be taken by anyone regardless of professional experience.

Прибл. 3 часа на выполнение

Английский

Субтитры: Английский

Чему вы научитесь

Utilize critical and creative thinking to solve issues.
Describe the 5-step process of effectively solving problems.
Analyze a problem and identify the root cause.
Explore possible solutions and employ the problem solving process.

Приобретаемые навыки

Professional Development
Soft skills
Problem Solving
Creative Thinking
Critical Thinking

Гибкие сроки

Назначьте сроки сдачи в соответствии со своим графиком.

Сертификат, ссылками на который можно делиться с другими людьми

Получите сертификат по завершении

100% онлайн

Начните сейчас и учитесь по собственному графику.

Курс 4 из 6 в программе

Специализация People and Soft Skills for Professional and Personal Success

Начальный уровень

No Previous Experience Required! This course can be taken by anyone regardless of professional experience.

Прибл. 3 часа на выполнение

Английский

Субтитры: Английский

Преподаватели

Skills Network

18 754 учащихся

15 курсов

от партнера

IBM Skills Network

IBM is the global leader in business transformation through an open hybrid cloud platform and AI, serving clients in more than 170 countries around the world. Today 47 of the Fortune 50 Companies rely on the IBM Cloud to run their business, and IBM Watson enterprise AI is hard at work in more than 30,000 engagements. IBM is also one of the world’s most vital corporate research organizations, with 28 consecutive years of patent leadership. Above all, guided by principles for trust and transparency and support for a more inclusive society, IBM is committed to being a responsible technology innovator and a force for good in the world.

Программа курса: что вы изучите

Неделя

Неделя 1

3 ч. на завершение

Solving Problems with Creative and Critical Thinking

This module will help you to develop skills and behaviors required to solve problems and implement solutions more efficiently in an agile manner by using a systematic five-step process that involves both creative and critical thinking.

3 ч. на завершение

31 видео ((всего 30 мин.)), 11 материалов для самостоятельного изучения, 12 тестов

31 видео

Why do you need to focus on solving problems?1мин

The problem-solving process1мин

How can you solve problems in an agile way?31

Let’s begin with the first topic54

The problem-solving process-Identify30

Write a problem statement33

How do you find out if a problem is worth solving?52

Recap52

Let’s move to the second topic1мин

The problem-solving process: Analyze1мин

How do you use “The 5 Whys”?1мин

The root cause!40

Many tools can help with root cause analysis25

Let’s move to the third topic29

The problem-solving process: Explore48

Brainstorming rules1мин

Brainstorm to solve Georgia’s problem29

Recap53

Let’s move to the fourth topic 54

The problem-solving process: Select2мин

Let’s find five solutions for one problem1мин

Use these factors to identify who should choose a solution56

Use the Ease and effectiveness matrix to select the best solution29

Recap 1мин

Let’s move to the fifth topic28

What will success look like?18

How will you measure a solution’s effectiveness?26

If you can’t measure it, you can’t manage it51

Build an implementation plan40

Recap40

Review the five-step problem-solving process2мин

11 материалов для самостоятельного изучения

Critical and creative thinking are required to solve problems5мин

What will you learn from the course?2мин

Let’s help Georgia!5мин

Is Georgia’s problem worth solving?4мин

Recap2мин

Brainstorm to get plenty of ideas5мин

Let’s find five solutions for one problem2мин

Who should chose a solution in Georgia's problem?2мин

How will you work out the best possible solution?4мин

Plan to implement the solution for Georgia3мин

Congratulations and Next Steps. 2мин

12 практических упражнений

Practice Quiz: What do you think?5мин

Practice Quiz: What do you think?3мин

Practice Quiz: The “5 Whys” for Georgia20мин

Practice Quiz: Which type of solution will work for Georgia?3мин

Practice Quiz: Who should choose the solution in each case?10мин

Practice Quiz: Who should choose a solution to Georgia’s problem?10мин

Practice Quiz: Using the Ease and Effectiveness Matrix10мин

Practice Quiz: Let’s use the Ease and effectiveness matrix for Georgia’s problem10мин

Practice Quiz: What do you think success will look like?5мин

Practice Quiz: What do you think?10мин

Practice Quiz: Solving Problems with Critical and Creative Thinking 10мин

Graded Quiz: Solving Problems with Critical and Creative Thinking 20мин

Специализация People and Soft Skills for Professional and Personal Success: общие сведения

Knowledge of soft skills or people Skills are increasingly coming into focus and being recognized as critical for success - hence at IBM we call them "Success Skills", and categorize them as "Hot Skills".

A research by Harvard University, Carnegie Foundation and Stanford Research Center has concluded that 85% of job success comes from having well developed soft skills and people skills,and only 15% of job success comes from Technical skills and knowledge (hard skills). This specialization is aimed at helping you develop these powerful people and soft skills and behaviors that include: creating & delivering impactful presentations; working professionally to deliver quality work & experiences; collaborating effectively with teams; communicating productively and efficiently; dealing with challenges, solving problems & implementing solutions. The program is made up of 5 short courses that you can take in any order, followed by a final assessment course. Upon completing this specialization, you will have developed knowledge and demonstrated an understanding of these essential skills. This specialization can be taken by anyone no matter your age or work experience. And is especially beneficial for those entering the workforce or in early stages of their careers. There are no course pre-requisites and this course can be completed either using the Coursera mobile app or a web browser on a laptop/desktop/tablet/mobile device.

People and Soft Skills for Professional and Personal Success

Часто задаваемые вопросы

Когда я получу доступ к лекциям и заданиям?
Доступ к лекциям и заданиям предоставляется в зависимости от типа регистрации. Если вы проходите курс в режиме слушателя, то получите бесплатный доступ к большинству материалов курса. Чтобы открыть оцениваемые задания и возможность получить сертификат, необходимо будет приобрести прохождение с сертификатом. Это можно сделать во время прохождения в режиме слушателя или после него. Если вы не видите варианта 'Режим слушателя'.
Курс может не предлагаться в режиме слушателя. Попробуйте бесплатную пробную версию или подайте заявку на финансовую помощь.
Курс предлагаться в режиме 'Полный курс, без сертификата'. В нем можно просматривать все материалы, выполнять обязательные задания и получить итоговую оценку. Приобрести дополнительно прохождение с сертификатом в таком случае нельзя.
Что я получу, оформив подписку на специализацию?
Записавшись на курс, вы получите доступ ко всем курсам в специализации, а также возможность получить сертификат о его прохождении. После успешного прохождения курса на странице ваших достижений появится электронный сертификат. Оттуда его можно распечатать или прикрепить к профилю LinkedIn. Просто ознакомиться с содержанием курса можно бесплатно.
Можно ли получить финансовую помощь?
Да. В некоторых программах обучения вы можете подать заявку на получение финансовой помощи или стипендии, если не можете оплатить регистрационный взнос. Если для выбранной вами программы предлагается такая возможность, вы увидите ссылку для подачи заявки на странице описания.

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Solving Problems with Creative and Critical Thinking