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Learner Reviews & Feedback for Site Reliability Engineering: Measuring and Managing Reliability by Google Cloud

4.5
stars
875 ratings

About the Course

Service level indicators (SLIs) and service level objectives (SLOs) are fundamental tools for measuring and managing reliability. In this course, students learn approaches for devising appropriate SLIs and SLOs and managing reliability through the use of an error budget....

Top reviews

DS

Sep 27, 2020

Excellent course on SRE principles. Peer reviews are awkward due to lack of metric information, but they content attempts to re-enforce the principles and provide practical experience to the learner

EY

Apr 21, 2020

The course itself was great. It was a bit upsetting to see that many of the assignments submitted by our peers are mostly copy and paste from the lectures or direct copies from the examples...

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226 - 250 of 269 Reviews for Site Reliability Engineering: Measuring and Managing Reliability

By William M

•

Oct 21, 2019

The video content was a good introduction to the topic. The graded assessments did make me think in more depth about the issues, but the instructions for them could have been clearer. For some of the assessments (particularly in week 3), I think it might have been helpful to give more detail about how to devise SLIs for a different scenario beforehand, it wasn't until I saw the sample answer after doing the assessment that I really understood what the course wanted. There did seem to be some bugs in the course, such as repeated identical questions in week 4.

By Melissa J K

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Jan 31, 2020

Five-star content. One-star functionality for enterprise users: (1) If your company has a strong firewall, you won't be able to share the main assignment (a Google spreadsheet). It must instead be submitted from your laptop or other home computer—big hassle. (2) The peer grading process is cumbersome, slow, and random. (3) The Week 4 discussion prompts marked "Optional" are not optional—you don't get credit for having finished the preceding section until you enter a response in the discussion window.

By Robert v d D

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Feb 14, 2024

The content is great and very clearly explained. I however doubt the value of the certificate due to the assessments done by fellow students. 95% of the grades I had to give where to people who didn't fill out the assignments at all, with chatGPT or by writing nonsense, like repeating the question, so I gave them all a 0. However if "they" together follow this course with their whole office or department and grade each other good grades, the certificate doesn't mean much...

By Keisuke K

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Feb 24, 2020

It was an excellent course for beginner like me because I could understand the basic concepts, such as SLI, SLO, error budget, and documentation. However, I felt a massive gap between the lectures and assignments: the assignments, not quiz, were challenging due to the lack of guides, and the peer-to-peer reviews were not working well. It would be great if there were more steps in assignments.

By Dickon S

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Apr 5, 2020

One of the presenters spoke really quickly and I found it hard to follow. I am a native English speaker and so was he, so it wasn't a language issue, I just felt he was racing through the materials. Overall a good course, but could be better and I loved the subject matter.

By Jeffrey J M

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Nov 26, 2019

The ratio of instruction to assignment work was not great. It seemed that after every 15-30 minutes of instruction, we were expected to complete a 2-hour assignment and then grade each other. I took this course so that I would not have to be self-taught! You know?

By Anita S

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Dec 23, 2019

Course content and delivery was excellent! The peer review process could use some improvement..had to chase reviewers via discussion forums, ran into one reviewer who didn't read the response before grading leading. It was a distraction in the learning process.

By Jesse S

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Oct 24, 2019

Some of the content is a little disjointed and the exercises need while well thought out individually don't flow together very well (jump around between scenarios). I also didn't really think the first week was as high quality as 2-4.

By Grzegorz W

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Mar 14, 2022

Very interesting course but the presenters read their material too fast which would have never taken place at the regular class room. That was counter-productive as some content had to be taken more then once to understand it.

By Jacques S

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Oct 31, 2019

A big topic to cover in one course. I would suggest covering a little mare material and extra exercises over a longer period. Thank you for the opportunity to learn though.

By Ronald C

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Feb 10, 2020

While the content itself is good and relevant, the presentation and speakers are too robotic and the module layout of the course doesn't match the weekly schedules.

By Laith R

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Sep 4, 2021

too much repetition , you need to make less modules and more concentrated material , less repetition , some speakers has unmotivational tone ...

By Akshay S

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Feb 28, 2020

The course is designed for people knowing some basic. The beginner level introductory course should be made available before this course

By Sergey L

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Oct 29, 2019

This allows to establish the universal language between teams and set up common goals, but the practical part is not very solid.

By Sibaprasad T

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Jan 9, 2020

The course could have been more interactive. Sometimes it felt like the trainers are just reading from the material in front!!

By Jeannene S

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Sep 4, 2019

Issues with test no working to get the answer addressed not responding to title in the project you need to turn in .

By G P

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Nov 12, 2021

The unit and exercise correction method is horrible. It took extremely long time. Need a change in that approach.

By Srinivasan M

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May 12, 2019

Dependency on people is not very good as we end chasing people for review

Overall course structure is good

By Nuutti R

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Feb 15, 2019

Flashback from Lost. Some of the materials and assingments seemed out of sync.

By Pavle V

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Apr 7, 2019

Not well structured peer-graded assignments.

By Viktor

•

Feb 23, 2024

Course is too vague

By James

•

Feb 23, 2020

I agree with another reviewer on here (ASHISH) in that it would have been beneficial to have some practice examples for the submission tests. Not knowing the "grading rubric" ahead of time as to get an idea of what the course was looking for, sort of left you writing something up, submit, see what the grading-rubric looked like, then edit (which blows away any feedback you received from peers) and start again.

The last user submission (which required a spreadsheet to be downloaded), updated with info you analyzed in previous submissions, and then needs to be "publicly" shared out from your personal Google account to be publicly reviewed by other users. Two things from this take-away:

1) put in more "specific" instructions on how to proceed (I reviewed several other users, and it was clear they did not understand what was required. I commented back to several with line-by-line instructions to help where I could).

2) Instead of requiring me to us my personal GMail account (if you have another way to publicly share the spreadsheet, that can be used as well), have some way to host it on the Coursera site.

By Jeremy D

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Jan 27, 2022

Peer review portion is terrible, videos are concise and well done. Having others who don't know what they are doing grading each other is just a bad idea. People do not leave comments so you are at the mercy of who your graders are and once you see the majority of other peoples work you have to wonder how it is fair to have some grading you. I completed the course days before I could actually say I was finished because I had to redo the SLI peer review portion 4 times and each time I just made it closer to what the rubric asks. Even when I made it exactly what the rubric requested someone still graded my SLI a 4/8 and others gave me a 6/8. That is with saying exactly what is in the rubric. I just wanted to be done with the class since I was no longer learning anything. The information is leading you into being a subjective way of thinking how to implement SLIs and SLOs but once you read the rubric it makes it a solid fail if you did not follow exactly what they wanted.

By Doug R

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Oct 14, 2019

Content was good, but there are a lot of things that could have been done better about the Coursera website.

All content was presented through video. Although the transcript was provided, it was just a big block of text. It was almost impossible to look up a key point. It would have been good for the class to provide TEXT summaries of the key points at the end of each lesson.

The videos were also extremely dense and dry. Again, a text summary would have helped immensely.

The content of weeks 1-3 were good, but I wasn't very impressed with week 4.

On one of the written assignments I accidentally refreshed the page, causing me to lose all of my work. I'm taking off one star for this. If you are going to give us large assignments, then you need to have an auto-save.

I wasn't impressed with the week 3 assignment. I was mostly fighting with the spreadsheet instead of focusing on the concepts of the course.

By Dennise C

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Nov 15, 2020

The speakers in the videos speak so quickly that often you have to watch them several times. The instructions for the assignments in Week 3 are very vague. This course assumes a level of technical expertise that should be made clear before a person purchases. The submitted assignments should be graded by a proper instructor or someone with subject matter expertise, not people who are taking the course. It was clear to me from the amount of work that I reviewed that many didn't understand the material, so how could they grade my submission?