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Learner Reviews & Feedback for Groundwork for Success in Sales Development by Salesforce

4.5
stars
355 ratings

About the Course

This is Course 1 in the Salesforce Sales Development Representative Professional Certificate. In order to successfully complete later courses, please ensure you have completed this course before moving on. This course is here to introduce you to the key role of a Sales Development Representative at a tech company. We want you to develop a winning professional mindset powered by emotional literacy, strategic thinking, time management, and task prioritization. We’ll also focus on how you’ll be managing your physical, mental, emotional, and spiritual well-being in both your personal and professional life. Course 1 in the Sales Development Representative (SDR) Professional Certificate will give you the necessary skills to launch a career in the non-technical side of the tech industry. In this course you will learn to: - Confidently articulate the purpose and power of the SDR role in the tech industry - Effectively select strategies and tools for developing a winning professional mindset - Justify strategies for time management and prioritization that yield results in your personal and professional life - Compose plans for taking responsibility for your physical, mental, emotional, and spiritual well-being within personal and professional relationships To be successful in this course, you should have: - An ability to communicate in verbal and written form in a way that is accessible and understandable by a general audience (you don’t need to be formal or refined) - Baseline computer literacy (you must be able to use a word processor, web search, and email) - Familiarity with social media, including LinkedIn - Ability and willingness to learn new technology tools - Motivation to grow personally and professionally - Hunger for feedback and coaching...

Top reviews

RN

Nov 4, 2020

In this course you acquire more than what is expected, you find colleagues and people willing to help and from this start teamwork, great experiences and learning

HO

Jun 1, 2023

The course has exposed me to the fact that, as a sales person, you must always remain open minded because there are constantly learning opportunities around you.

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51 - 75 of 87 Reviews for Groundwork for Success in Sales Development

By Bruno S

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Mar 4, 2022

Otimo curso e muto didatico.

By Deleted A

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Oct 7, 2022

thanks for all my teachers

By Michael A

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Jul 13, 2022

Great groundwork material.

By Nhi T

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Jun 19, 2022

basic things but helpful

By ELIAS P N

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Feb 14, 2021

Thank you Coursera!

By Felix M

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Mar 31, 2021

Great resource !

By Devin M

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Jun 19, 2023

Great course

By VÕ T Â

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Apr 5, 2023

Great Topic

By NICHOLAS E P

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Mar 29, 2021

Great intro

By Rosalyn A S

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Feb 7, 2021

Thank you!

By Viviana P

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Apr 18, 2021

very good

By CHIRAG

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Dec 2, 2020

THANK YOU

By Franklin L

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Aug 2, 2023

awesome!

By Eshaan K

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Aug 28, 2023

Great!

By Gary n

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Jul 19, 2022

By Mary O

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Jul 2, 2022

h

By Kisa F

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Mar 29, 2022

E

By Jessica H

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Sep 23, 2023

Positives: - Great detailed groundwork course to start a career as an SDR or boost insight when already working as an SDR - A lot of attention to mindset, taking responsibility and helping your team. This is vital in this role. - I liked the assignments as they really helped to tackle things from your own sphere of influence - Focused on thinking creatively and reflecting on approaching things positively and constructively. Could be improved: - Some videos are outdated like the one teaching that being an SDR in the Tech industry is a "stable" and "reliable" job. This is NOT the case after the mass-layoffs in Tech Sales roles at Salesforce and elsewhere in the past year. - "Always Be Closing" is an outdated method no modern sales course should propagate. - I had technical issues with a quiz and had to do it 5 times - Peer reviews are a very flawed grading method as a lot of people don't seem to read the instructions well and mark you down unnecessarily.

By David S

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May 28, 2022

Well laid out course full of videos and worksheets that will be useful for a future tech SDR career. I would like to see some revision to the peer-review assignments - there was a lot of plagiarism and also little oversight in how other learners marked the work with the only recourse being to resubmit the same work and expect another peer to mark it objectively. On to the next course (2 of 5).

By Derrick B

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Nov 15, 2022

Informative and gives a clear layout of the SDR role. I better understand this sales role as a SDR. Alot of the information and duties align with sales roles in general. If I never had any sales experience, I'd still be able to easily follow the course and learn a lot.

By Carlos E

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Jul 19, 2022

The sample that you used in week 5: Peer-graded Assignment: Taking Responsibility for Disruptions to Your Plan does not allow me to edit it. Please fix this.

By Travis S

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Jun 20, 2022

Great foundation,helpful basic skills to succeed in an every changing fast paced work enviornment.

By Zachary L

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Mar 22, 2022

Good information, Presented in a good way. Some issues with phrasing and inaccurate quiz options

By Deebee213

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Apr 10, 2023

Overall great information. Some videos were more quieter than others, which was a bit disruptive.

By Nakarin S

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Jul 1, 2023

Good Course for motivation and let you know the detail about Sales Development.