Found it incredibly basic and almost patronising in places - if you dont know what CC means on an email this course is perfect... To be fair i didnt finish the course - as i found the first three weeks to be almost useless.

Very informative and useful.

People who are looking for a course to write professional emails and know the types of all emails and memos must take the course.

Very helpful materials provided by thoughtful teachers. Information was given in the most suitable and convenient format(s). The course enabled me to sharpen my business writing skills and learn more about office etiquette.

It is a shame that I have to pay to resolve the quizzes. I am going to do the course but not the quizzes, I do not earn enough money to pay

Very difficult to navigate, this is the first course that I have taken where there is no interaction with the instructors. I imagine for the sake of saving work for you the grading is done by other students that are also in the process of learning. I guess you are making a lot of money with little effort.

very useful

its nice

It is a very well designed course with relevant real life implications. I took it as a knowledge refresher course so that my written content can still display assertiveness and gravitas, or carry empathetic tone where required . It also taught me some basics of online communication that I never realized I had done wrong until it was pointed out to me by this course. I owe my improvements to the dedicated staff, tutors, and instructors who made it possible for me to learn from a far-away place. Thank you!

The slides can not draw my attention.

The whole course includes too many online materials that you can easily find by Googling, and these materials are not really carefully filtered and synthesized. Personally, I think people expect a class with more learning and teaching rather than copying and paraphrasing.

a very helpful and thorough course.

I have learnt so much already just from the first module. Thank you for this great lecture.

Really a good course, learning lot of new things , thanks to the instructors.. both the instructors make me understand through videos by their simple and easy way of teaching. Thank you

Thank you for this great course. It has helped me a lot especially with the rubrics and the helpfu; comments of my peers.

excellent course

Poor content

This course is generally pretty basic. While it does provide useful information & a few good tips, I feel like I can easily find most of them on the internet on my own.

I enjoyed and learned some new basics crucial to our current most used way of communication! thanks.

It's very simple presentation for the topic. I believe that coursera is a Professional site for learners. So , I don't think people who visit this site don't know these basic rules. I mean what is to, CC, subject or stuff like these. I thought, the course give us more specific materials that we able to use when we write an email, for example, inside of the mail what rules we have to consider or what words or Word structures we should use.

This course is really useful not because one doesn't know how to write email or need improvement but to enrich the skills and become conscious about tone, formality, grammar, punctuation, spelling, audience, netiquettes, comprehending in points, sharing large data by links if attachment is not possible, make table and quantify information is such a way that the reader of the email feels easy to understand.

Thanks. I learned some important things and improved my knowledge of writing a letter and memo.

Great lesson! Thanks for making this lesson happen.

Concise and informative. Some pop up quizzes really help learners get the gist of the lessons. I may recommend that there should be a table to compare the different memos so that we can memorize the differences more easily.

Course content is amazing. It covers all basic rules for professional emails. All videos are self explanatory.

I have learned a lot from this course!