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This was an interesting course that covered many subjects on the surface but with an emphasis on key parameters that have to be monitored and focused on to improve performance. However, I was hoping more from the last part on solving conflict. A few real examples of conflict with a brief analysis on their causes and possible solutions could have helped us (the students) to develop strategies of our own. Instead the last part is more like a study of the different types of conflicts and general methods.

Globally very good course. It presents many well-explained and broad contents which are necessary in a beginner toolkit for up-to-be managers. However, some of the supposed-to be given material is missing, and despite some solicitations it has not been provided. Moreover, some powerpoint material is not particularly well done and sometimes is nothing more than a transcription of the videos. Nevertheless, I think I have learnt a lot thanks to what presented here.

It is good & valuable learning for me which help to managing my subordinate at workplace. There are many levels of process & factors to motivate the team and improve the performance in the organization. Very Practical information given in the learning session & each and every points relate to the managerial skill improvements. But as an Indian the faculty English pronunciation little bit difficult to understand & its manageable

Very Good to learn from the session. Lectures are really presentable and tone of voice is good to caught up from other countries' learners. Very informative and deep inside the course. Thank you for letting me learn in here and refer to certificate purchase which is could not effort-able in recent pandemic period. Letting me increase my knowledge step by step, Sir.

Great material, focus on research and evidence.

They could do better with real human-like teaching, instead of just a person reading a text for you.

I loved the role play examples, made things easier to understand.

I didn't enjoy having the reading material, as generally, reading is not my best skill. Which is why I prefer Coursera courses instead of reading books.

I enjoyed this course very much. The videos and examples were great. I have learned so much that I can take forward with me. Online reading was a bit much at times an call me old fashioned but I wish I had a book to flip through, or the handout toolkit itself. Having said that, this has been the best free course I have undertaken and I want to go further.

It has been a very insightful and impactful course I have have taken yet.

I will strongly recommend this course for every manager irrespective of the number of staff, small, medium or large organization.

You also need this in managing even conflicts in the home and society in general, not just in the work place. The principles for me cut across board.

One or two of the assessment questions have a few mistakes in them or I felt were poorly worded. Some of the links provided direct you to content which is no longer hosted online or is out of date, which could be down to the age of the course. This didn't affect learning too much and on the whole was a good course.

Good content, especially the week about pay as a motivator. However, many of the assessments are lacking in both difficulty and clarity. The assessments contain confusing language and are sometimes based on trivia (e.g." Dr. Scott wrote in 1942 that.... (or is it 1964, 1859)"). Who cares?

The course seems great with explaining situations in a dramatic way but lacks the pictorial representation of many concepts which in turn is difficult for students from different domains to grasp certain topics. Please try to provide a ppt sort of thing whilst explaining concepts.

The teaching sessions are well done and informative. There are a great many spelling and grammar mistakes, as well as broken links to reading materials (some seem to not be working for years already when I took a look at comments in the discussion forums. This, to me, is a no-go).

Last Week course was not clear the lecture(she) was just reading like a robot i felt.

Please add some examples like other weeks explanation.

Thank you for the entire course it added a great knowledge for me and it will be helpful for me to practically implement in the workplace.

This course is carefully designed to teach the students the most essential skills that an emerging manager needs. I found the tutorials comprehensively prepared and the instructor speaks accurately and fluently.

I encourage all those who want to step into the management field.

Very good course for outlining introduction to management. A bit more care in the production of questions and information is needed to ensure it makes sense. Occasionally there are spelling and grammatical errors, which may deter certain individuals from passing the course.

This is a great course. Recommended for new learner of the subject as well as anyone who wants to refresh their skill with some great lecture on managing people at work. Hope this course will include some handout/summary notes and video variety for the students in future.

Very good course for managers looking to learn how to improve their managers skills. I'd remove the section that talks about the hiring process because for modern companies this is part of the HR Department, and we as managers, don't usually have a decision over that.

I really enjoyed this course. The only negative was Week 5 on the role of pay as a motivator as this is not relevant in my line of work. I particularly enjoyed the final week on conflict management and think that this will be of the most use to me in my job role.