Об этом курсе
The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life. At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis.
Globe

Только онлайн-курс

Начните сейчас и учитесь по собственному графику.
Clock

Прибл. 9 ч. на завершение

Предполагаемая нагрузка: 6 weeks of study, 1-3 hours/week
Comment Dots

English

Субтитры: English

Приобретаемые навыки

Performance ManagementManagementHuman ResourcesDecision-Making
Globe

Только онлайн-курс

Начните сейчас и учитесь по собственному графику.
Clock

Прибл. 9 ч. на завершение

Предполагаемая нагрузка: 6 weeks of study, 1-3 hours/week
Comment Dots

English

Субтитры: English

Syllabus - What you will learn from this course

1

Section
Clock
1 hour to complete

Introduction

The first week gives you a chance to do some preparatory reading which will give you a good general overview of the subject area before the teaching starts in week 2. ...
Reading
2 videos (Total 15 min), 2 readings
Video2 videos
Introduction part 27m
Reading2 readings
Introductory Readings40m
Optional Viewing20m

2

Section
Clock
2 hours to complete

Interviews

This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff. ...
Reading
5 videos (Total 36 min), 1 reading, 6 quizzes
Video5 videos
The structured interview7m
The unstructured interview8m
Alternative to Interviews: tests and assessment centres5m
Other Varieties: Panels, Boards, telephone and virtual interviews7m
Reading1 readings
Recommended Readings40m
Quiz6 practice exercises
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Final Assessment40m

3

Section
Clock
5 hours to complete

Leadership and Decision making

This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making....
Reading
6 videos (Total 48 min), 3 readings, 6 quizzes
Video6 videos
Leadership session 27m
Components of choice9m
Expected utility theory7m
How we actually make choices8m
How to improve decision making9m
Reading3 readings
A review of Leadership Theory and Competency Frameworks30m
How can decision making be improved?20m
Further readings0m
Quiz6 practice exercises
Session Quiz4m
Session quiz4m
Session quiz4m
Session quiz4m
Session quiz4m
Assessment for Leadership & Decision Making40m

4

Section
Clock
6 hours to complete

Performance Management

This week we are looking at how a well designed performance management system can help both the employee and the organization....
Reading
5 videos (Total 37 min), 8 readings, 7 quizzes
Video5 videos
The Performance Management cycle8m
Performance Appraisal7m
Ways to evaluate individual performance8m
Designing a Performance Management system4m
Reading8 readings
Appraisal of performance and potential30m
Performance management and appraisal30m
PowerPoint Slides10m
SMART Goals- practice sheet10m
PowerPoint slides20m
PowerPoint Slides20m
PowerPoint Slides20m
PowerPoint Slides10m
Quiz6 practice exercises
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Performance Management40m

5

Section
Clock
2 hours to complete

Pay as a motivator

This week we are looking at how important pay is as a motivator and the implications of this. Could it be that it may actually achieve the opposite?...
Reading
6 videos (Total 27 min), 2 readings, 7 quizzes
Video6 videos
Just how important is pay as a motivator5m
Paying for Performance4m
Pay to Attract and Pay to Retain4m
The Impact of Individual and Situational Characteristics on the Impact of Pay as a Motivator4m
Can Pay Demotivate Employees?4m
Reading2 readings
Chapter on Pay30m
Powerpoint Slides for Lectures20m
Quiz7 practice exercises
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Assessment for Pay as a motivator40m

6

Section
Clock
3 hours to complete

Managing conflict at work

Is conflict always bad? This week we are looking at the causes of conflict and how to manage it for a positive outcome....
Reading
4 videos (Total 33 min), 3 readings, 5 quizzes
Video4 videos
Introduction to managing conflicts at work5m
Organisational culture and knowledge6m
Team level and the Individual level9m
Reading3 readings
Readings0m
PowerPoint slides20m
Further Reading10m
Quiz5 practice exercises
Session Quiz4m
Session Quiz4m
Session Quiz4m
Session Quiz4m
Assessment for managing conflict at work40m
4.6
Direction Signs

33%

started a new career after completing these courses
Briefcase

83%

got a tangible career benefit from this course
Money

20%

got a pay increase or promotion

Top Reviews

By ETMar 11th 2018

A very interesting and engaging course, which demands from 2 to 4 hours of work per week, depending on the theme of the week. I recommend it to anyone dealing or interested in managing people.

By PAJun 22nd 2017

it very helpful course for any manager to understand a team and also what factors will motivate them to perform well in organisation. it will also inculcate the habit of fairness with high

Instructor

Avatar

Dr Chris Dewberry

Lecturer and Course Director - University of London International Programmes

About University of London

The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk...

About Birkbeck, University of London

Birkbeck is a world-class research and teaching institution, a vibrant centre of academic excellence and London's only specialist provider of evening higher education – which means students can balance studying with work, family and other commitments. Birkbeck was founded in 1823 and joined the University of London in 1920. Because Birkbeck lectures are in the evening, many students work, intern or volunteer during the day, making them better placed to get ahead in a competitive job market. ...

Frequently Asked Questions

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