Об этом курсе: The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life. At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis.
Автор: Лондонский университет, Birkbeck, University of London
Преподаватели: Dr Chris Dewberry, Lecturer and Course Director - University of London International Programmes
Birkbeck
| Выполнение | 6 weeks of study, 1-3 hours/week |
| Язык | English |
| Как пройти курс | Чтобы пройти курс, выполните все оцениваемые задания. |
| Оценки пользователей |
Программа курса
НЕДЕЛЯ 1
Introduction
The first week gives you a chance to do some preparatory reading which will give you a good general overview of the subject area before the teaching starts in week 2.
2 видео, 2 материалов для самостоятельного изучения
- Видео: Welcome and Introduction part 1
- Видео: Introduction part 2
- Reading: Introductory Readings
- Reading: Optional Viewing
НЕДЕЛЯ 2
Interviews
This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff.
5 видео, 1 материал для самостоятельного изучения, 5 practice quizzes
- Reading: Recommended Readings
- Видео: Introduction and overview
- Practice Quiz: Session Quiz
- Видео: The structured interview
- Practice Quiz: Session Quiz
- Видео: The unstructured interview
- Practice Quiz: Session Quiz
- Видео: Alternative to Interviews: tests and assessment centres
- Practice Quiz: Session Quiz
- Видео: Other Varieties: Panels, Boards, telephone and virtual interviews
- Practice Quiz: Session Quiz
Оцениваемый: Final Assessment
НЕДЕЛЯ 3
Leadership and Decision making
This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.
6 видео, 3 материалов для самостоятельного изучения, 5 practice quizzes
- Reading: A review of Leadership Theory and Competency Frameworks
- Видео: Leadership Session 1
- Видео: Leadership session 2
- Practice Quiz: Session Quiz
- Reading: How can decision making be improved?
- Видео: Components of choice
- Practice Quiz: Session quiz
- Видео: Expected utility theory
- Practice Quiz: Session quiz
- Видео: How we actually make choices
- Practice Quiz: Session quiz
- Видео: How to improve decision making
- Practice Quiz: Session quiz
- Reading: Further readings
Оцениваемый: Assessment for Leadership & Decision Making
НЕДЕЛЯ 4
Performance Management
This week we are looking at how a well designed performance management system can help both the employee and the organization.
5 видео, 8 материалов для самостоятельного изучения, 5 practice quizzes
- Reading: Appraisal of performance and potential
- Reading: Performance management and appraisal
- Видео: An introduction to Performance Management
- Reading: PowerPoint Slides
- Practice Quiz: Session Quiz
- Видео: The Performance Management cycle
- Reading: SMART Goals- practice sheet
- Reading: PowerPoint slides
- Peer Review: Setting SMART Goals
- Practice Quiz: Session Quiz
- Видео: Performance Appraisal
- Reading: PowerPoint Slides
- Practice Quiz: Session Quiz
- Видео: Ways to evaluate individual performance
- Reading: PowerPoint Slides
- Practice Quiz: Session Quiz
- Видео: Designing a Performance Management system
- Reading: PowerPoint Slides
- Practice Quiz: Session Quiz
Оцениваемый: Performance Management
НЕДЕЛЯ 5
Pay as a motivator
This week we are looking at how important pay is as a motivator and the implications of this. Could it be that it may actually achieve the opposite?
6 видео, 2 материалов для самостоятельного изучения, 6 practice quizzes
- Reading: Chapter on Pay
- Reading: Powerpoint Slides for Lectures
- Видео: Introduction and Overview
- Practice Quiz: Session Quiz
- Видео: Just how important is pay as a motivator
- Practice Quiz: Session Quiz
- Видео: Paying for Performance
- Practice Quiz: Session Quiz
- Видео: Pay to Attract and Pay to Retain
- Practice Quiz: Session Quiz
- Видео: The Impact of Individual and Situational Characteristics on the Impact of Pay as a Motivator
- Practice Quiz: Session Quiz
- Видео: Can Pay Demotivate Employees?
- Practice Quiz: Session Quiz
Оцениваемый: Assessment for Pay as a motivator
НЕДЕЛЯ 6
Managing conflict at work
Is conflict always bad? This week we are looking at the causes of conflict and how to manage it for a positive outcome.
4 видео, 3 материалов для самостоятельного изучения, 4 practice quizzes
- Reading: Readings
- Reading: PowerPoint slides
- Видео: The nature and causes of conflict in organisations
- Practice Quiz: Session Quiz
- Видео: Introduction to managing conflicts at work
- Practice Quiz: Session Quiz
- Видео: Organisational culture and knowledge
- Practice Quiz: Session Quiz
- Видео: Team level and the Individual level
- Practice Quiz: Session Quiz
- Reading: Further Reading
Оцениваемый: Assessment for managing conflict at work
Часто задаваемые вопросы
Как это работает
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Авторы
Лондонский университет
The University of London is a federal University which includes 18 world leading Colleges. Our International Programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, search for 'London International'.
Birkbeck, University of London
Birkbeck is a world-class research and teaching institution, a vibrant centre of academic excellence and London's only specialist provider of evening higher education – which means students can balance studying with work, family and other commitments.
Birkbeck was founded in 1823 and joined the University of London in 1920. Because Birkbeck lectures are in the evening, many students work, intern or volunteer during the day, making them better placed to get ahead in a competitive job market.
Рейтинги и отзывы
Very helpful course.
Thank you for providing me with practical tools to put in my manager's toolkit! Very informative and useful course.
Very informative and useful information.
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ТА
Good