In this course, you will be able develop a systems view for patient safety and quality improvement in healthcare. By then end of this course, you will be able to: 1) Describe a minimum of four key events in the history of patient safety and quality improvement, 2) define the key characteristics of high reliability organizations, and 3) explain the benefits of having strategies for both proactive and reactive systems thinking.
Этот курс входит в специализацию ''Специализация Patient Safety'
Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
от партнера
Об этом курсе
4.8
Оценки: 194
Чему вы научитесь
Describe a minimum of four key events in the history of patient safety and quality improvement.
Define the key characteristics of high reliability organizations.
Explain the benefits of having strategies for both proactive and reactive systems thinking.
Приобретаемые навыки
Patient CareSystems ThinkingQuality Improvement
Программа курса: что вы изучите
Неделя
1The History of Patient Safety and Quality Improvement
In this module, you will review the history of patient safety and quality improvement in healthcare. You will start with defining the scope of the problem of preventable harm in healthcare which leads into the history of the work that has been done to date that has helped to define, measure and improve preventable harm. You review three landmark reports to ensure you have a deep understanding of this work. At the end of this module, you will be able to: 1) identify a minimum of four key events in the history of patient safety an quality improvement, 2) describe the key characteristics of each of the three landmark patient safety publications and 3) summarize the impact of preventable harm on patients, communities and society.
7 видео ((всего 36 мин.)), 5 материалов для самостоятельного изучения, 1 тест
7 видео
History of Quality Improvement and Patient Safety: 1854 - 19665мин
History of Quality Improvement and Patient Safety: 1966 - Present3мин
Mitigable or Preventable Harm: Crimean War, 1854-18564мин
"To Err is Human": Building a Safer Health System5мин
"Crossing the Quality Chasm": A New Health System for the 21st Century8мин
"Free From Harm": Accelerating Patient Safety Improvement Fifteen Years After "To Err is Human"7мин
5 материала для самостоятельного изучения
Institute of Medicine Report: To Err is Human30мин
Institute of Medicine Report: Crossing the Quality Chasm: A New Health System for the 21st Century30мин
National Patient Safety Foundation Report: Free From Harm: Accelerating Patient Safety Improvement Fifteen Years After To Err is Human30мин
Error in Medicine10мин
An Intervention to Decrease Catheter-Related Bloodstream Infections in the ICU15мин
1 практического упражнения
Lesson 1 Quiz15мин
Неделя
2Definitions in Patient Safety and Quality Improvement: An Overview
In this module, you will be reviewing several key terms and tools that are used in patient safety and quality improvement. This will allow you to begin to develop the common language used among patient safety and quality improvement experts and practitioners. By the end of this module you will be able to: 1) differentiate between the terms harm, hazard, error and risk within a patient safety and quality improvement framework, 2) describe how quality and safety overlap and how they are different and 3) differentiate between root cause analysis and a failure mode and effects analysis.
11 видео ((всего 46 мин.)), 1 тест
11 видео
Harm3мин
Sentinel Event1мин
Error4мин
Hazard2мин
Risk5мин
Root Cause Analysis (RCA)5мин
Failure Mode and Effects Analysis (FMEA)7мин
Quality3мин
Safety5мин
Culture2мин
1 практического упражнения
Lesson 2 Quiz15мин
Неделя
3High Reliability Organizing and Why it Matters
In this module, you will learn the fundamental principles of high reliability organizing. At the end of this lesson, you will also be able to: 1) describe the socio-cultural characteristics of high reliability organizations (HROs), 2) compare and contrast healthcare with high reliability organizations and 3) identify three improvement tools for high reliability organizing.
7 видео ((всего 25 мин.)), 1 тест
7 видео
A Model for Understanding High Reliability1мин
Analyzing Healthcare as a High Reliability Organization5мин
High Reliability Organization Sociocultural Norms2мин
Five Principles for High Reliability and Mindful Organizing3мин
High Reliability Organization Behaviors and Habits3мин
Patient Safety Tools of Mindful Organizing4мин
1 практического упражнения
Lesson 3 Quiz15мин
Неделя
4Applying a Systems Lens to Healthcare
In this module, you will learn the basics of systems thinking and then apply these to a healthcare setting. At the end of this module, you will be able to 1) explain the basic components of a system, 2) differentiate first order problem solving and second order problem solving, 3) explain the benefits of having strategies for both proactive and reactive systems thinking.
9 видео ((всего 38 мин.)), 1 тест
9 видео
Definition of Systems Thinking3мин
Reductionistic Thinking vs. Holistic Thinking6мин
Swiss Cheese Model6мин
First Order and Second Order Problem Solving2мин
Whose Problem Is It?1мин
Oncology Infusion Clinic: Case Study4мин
Proactive and Reactive Systems Thinking Strategies8мин
Conclusions1мин
1 практического упражнения
Lesson 4 Quiz20мин
4.8
Рецензии: 3036%
получил значимые преимущества в карьере благодаря этому курсу
22%
стал больше зарабатывать или получил повышение
Лучшие рецензии
автор: JA•Apr 3rd 2018
Indeed the facilitators have really done well in delivery of the content, I will organize all my friends to enroll in the course. You are indeed doing a wonderful job. Kudos to you guys.
автор: DO•Aug 14th 2018
the course content was very clear and organized\n\nthe lecturer was great. take my attention form the beginning to the end\n\nmaybe it needs only to add some case studies videos
Преподавателя
Melinda Sawyer
Director, Patient SafetyArmstrong Institute for Patient Safety
О Johns Hopkins University
The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.
О специализации ''Patient Safety'
Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few.
The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization.
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