Этот курс входит в специализацию ''Специализация Patient Safety'
Planning a Patient Safety or Quality Improvement Project (Patient Safety III)
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Об этом курсе
4.6
Оценки: 34
This course provides students with a set of tools and methodologies to plan and initiate a Problem Solving or Quality Improvement project. The first module presents methods for selecting, scoping and structuring a project before it is even initiated. It also introduces the project classifications of implementation and discovery. The second module describes the A3 problem solving methodology and the tool itself. Further in that same module, the student is shown tools to identify problems in flow, defects, and waste and to discover causes, brainstorm, and prioritize interventions. Module 3 shows a methodology within the implementation class. These methods are designed to overcome emotional and organizational barriers to translating evidence-based interventions into practice. The fourth and last module looks at one more way to approach improvement projects in the discovery class. These tools are specifically for new, out-of-the-box design thinking.
Программа курса: что вы изучите
Week
1Project Selection Strategy and Tools You Can Use
In this module, you will see the process for defining, scoping, selecting and prioritizing improvement initiatives. Further, you will learn necessary team characteristics and organizational support structures.
7 видео (всего 67 мин.), 1 тест
7 видео
The Work Must Matter8мин
Scope11мин
So, What Is Your Problem?10мин
Key Metric8мин
Goal Setting9мин
Final Validation10мин
1 практическое упражнение
Lesson 1 Quiz20мин
Week
2A3 Thinking
In this module, you will be introduced to the process and format of A3 problem solving. You will learn the key components of an A3 for to define and start an improvement project to maximize your chances of success. Additionally, a set of tools will be covered that are commonly used in the actual improvement project, which will identify underlying process issues and their root causes.
9 видео (всего 57 мин.), 1 тест
9 видео
Building Your A35мин
Purpose and Methodology of Identifying Waste8мин
Structured Brainstorming8мин
Fault Tree Analysis5мин
Process Mapping5мин
Value Stream Mapping (VSM)7мин
Improving Physical Flow In Processes6мин
Use of Cascading A3 for Systemwide Improvement3мин
1 практическое упражнение
Lesson 2 Quiz20мин
Week
3Translating Research Into Practice
This module explains the Translating Research into Practice (TRiP) model. It is a methodology to facilitate the adoption and use of evidence-based therapies. This model itself uses a collaborative knowledge translation model for wider sharing of knowledge into practice.
7 видео (всего 56 мин.), 1 тест
7 видео
Summarizing the Evidence9мин
Identifying Local Barriers6мин
The Four E's6мин
Lessons Learned11мин
Getting the Science Right4мин
CUSP As Adaptive Work11мин
Week
4Design Thinking
In this module, we will cover a process called Design Thinking. It is a human-centered design approach that fosters out-of the-box thinking to create innovative solutions. The process builds the design iteratively in a highly collaborative team approach. The five steps of design thinking will be covered: Learn, Define, Ideate, Protype, and Test.
10 видео (всего 50 мин.)
10 видео
Learn Phase: Gaining Insight2мин
Advantages of Learn and Application6мин
Theory and Application of Define3мин
Ideate Phase3мин
Application of Brainstorming5мин
Prototyping Phase3мин
Test Phase6мин
Iteration Phase1мин
Design Thinking Wrap Up3мин
4.6
Лучшие рецензии
автор: SS•May 23rd 2018
Fantastic course content. Marvellous mentors. Very grateful to both mentors and Coursera. I would recommend this course to every health at each level.
автор: NV•Jun 9th 2018
Grate learning opportunity. I have learned how to initiate A3 project and design thinking very clearly. very clear simple videos. Thank you very much
О Johns Hopkins University
The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.
О специализации ''Patient Safety'
Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few.
The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization.
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