Jun 22, 2019
Great course, lots of very challenging and useful information. You'll learn about Linux and some of the inner workings of Windows, plus lots of tools and programs that are really useful. Great course!
May 24, 2020
A wonderful course of prevention that I learned a lot from,\n\nUsing commands with Windows and Linux\n\nHow to deploy and install operating systems through the network and Alot\n\nThanks GOOOOOOOOOGLE
автор: Deleted A•
May 27, 2019
Not help on any lab
автор: Sean M•
Jan 30, 2018
Labs are broken
автор: Dixing X•
Apr 21, 2019
автор: Guy M•
Feb 26, 2019
автор: YASH P S•
Feb 21, 2018
Very good course for a beginner like me. I was a little aware about Ubuntu, but windows command line, is something which I used for the first time. Again the course is very well prepared and delivered with right spirit keeping in mind the audience's beginner attitude and understanding. The best thing I have observed in the courses of this Google certificate programme, is the gradual build up of knowledge. There never seems to be moment where the successive lessons shows any gap in concepts from their predecessors. I just loved this part. Thanks a ton for all this. I would say, every single person, whether or not they are planning to take up career in IT, they should take this course, more than Job, this course is actually making people IT literate, which is a must in 21st century.
автор: Jonathan E•
Mar 21, 2018
An amazing course for someone you may get something out of it even as a seasoned user or admin. Doesn't go deep into powershell, but it does introduce package management through powershell and also introduces chocolatey which is very nice.
I feel a lot more comfortable navigating through linux shells now and I don't even bother installing desktop environments at times now just straight shell! It does not go into great depth on typical piping strategies or the obscure text editors it comes with, but through my own research as well the supplemental readings I am now comfortable with VIM and actually know how to close it without having to look it up on google. I'm assuming the automation course will tackle these in more depth.
автор: Taylor B•
Oct 07, 2019
This course materiel is very technical. Do not fall in to the trap of fooling yourself into believing any of these concepts are going to be quickly mastered just because you are able to grasp initial concepts. Coursera, Google, our Proctors have all done a great job of relaying these concepts and fundamentals in a way that is easy to grasp and easy to understand, that mistakenly gets translated into thinking that mastering these concepts will be simple, or an easy undertaking. That will not prove true for most of us. Most of us are going to have to dedicate time toward practicing these fundamentals, working with them, memorizing them via submersion. The more I learn about this, the more I realize how little I know.
автор: Steven C•
Oct 08, 2018
Brilliant! Even seasoned IT Pros will take a little something from this course. I love learning and have been in IT for years now. I wish we had a course like this when I first started. I have picked up some awesome tips. I would recommend the full IT Support Course to anyone looking to learn more about IT Support.
If you are completely new to the world of IT support. I recommend taking your time and making notes, this will help you with the graded assessments at the end of the course. Also, be patient with the labs. They are an excellent way to give you hands on experience and you do get ample time to complete the tasks :)
автор: Kyle M•
Mar 20, 2020
I enjoyed the review. As someone who has experience, this is helpful to get hands on experience while looking for a new job. I can't give myself the experience of providing remote support by myself, so this course was very useful. I look forward to the next course.
Three things that I missed while studying this course are: the Powershell ISE; the object oriented features of Powershell, and; BASH scripts. I am not complaining, but I wanted to mention that both of these fit into the subject material of the course.
автор: LaGayla B•
Mar 12, 2020
I can not say, "Thank you!" enough. Taking this course is so rejuvenating. I am a first generation University graduate that worked very hard to put myself through school clear to completion and yet my career has been a very challenging one. Due to this, the cost of completing the University degree has caused great concern at times. Taking steps to complete this course gives me such hope and preparation for a more stable career future. Very grateful for the course.
~ LaGayla ~
автор: Amie D H•
Apr 21, 2020
I loved this class. I'm excited to use what I've learned and even though I have completed the course I still review my notes and the videos. When I get stuck or cant remember exactly what to do, I can review the video(s). Qwiklab could be tricky, mostly because I would shrink the instance so I could read the instructions again, and occasionally pull up my PowerShell rather than the one in the VM. Overall, it was a great experience that I enjoyed. I look forwared to using my new Power User skills.
автор: Willie E T•
Apr 23, 2020
wow, i never thought i was going to finish this course. there were some areas that were kicking my rear end but eventually overcame the situation. very informative and instructive program. i wonder how can we memorize all those commands? there is a lot in these trainings that if i don't practice i think might forget some of these lessons. i guess i need to keep reviewn videos and reading until i find a job in which i can actually put all i've learned into practice. Good luck for the new students.
автор: Jovial P T•
Feb 27, 2019
Awesome course which will make you a power user of windows and linux operating systems. Thanks Cindy Quach for a great lecturing. I decided to 4 star because, I had issue with the last lab of windows "Use Logs to Help You Track Down an Issue in Windows ". But they cleared it within a day. If anybody having issue with that lab just remember that we learned during these courses(***contact for support LOL***), qwiklabs and coursera have good IT support team. So share your problem with them.
автор: MD F S•
Jun 13, 2018
Cindy Quach (Site Reliability Enginner in Google) is a really good teacher and she has made the lecture and lecture-contents very easy.Before this course I have never used Linux operating system or windows command line or Powershell in windows. It is a great experience.Now I am more confident about using command line Microsoft and Linux operating system although I know I have to learn a lot and practice a lot continuously to become an excellent and professional IT specialist.
автор: Charito T N•
Apr 13, 2020
This course should stay here on coursera, I have to finished it but I have to review all of them. I learned a lot, I'm trying to download all of them. But it's too late. I have to start over from the 1st course to download the videos. So far so good, just need patience and more practice. Thank you! to all instructors! all coursera workers. Looking for more to learn here coursera after this Google IT support specialist course. Thank you! see you again for the next courses!
автор: Sofiya G•
Apr 16, 2020
This is a great course to obtain more confidence in troubleshooting different OS: desktop, laptops with Linux/Windows and mobile OS (not too much information on my favorite MacOS though, just partially some things could be used which are for Linux). The course has nice hands-on experience, real Labs. I didn't do that much when I was preparing for CompTIA A+, I would like to recommend this course as addition and review for those who are going to pass CompTIA A+.
автор: Nasratullah K•
Jun 03, 2018
This course " Operating Systems and you: Becoming a Power User " was wonderful, For me Windows OS was very easy, power shell was easy, but Linux was so difficult and tricky for me because of it's coding. Anyway still i really enjoyed a lot this course, Especially I learned and realize that this course is design as a bridge between Windows and Linux and its important for any IT Specialist to learn about Linux, Windows and also MAC Operating System.
автор: Andrew K•
Jun 17, 2019
Even as someone with years of experience troubleshooting both Windows and Linux, I learned a lot about various command-line tools which make that job easier. The assignments at the end of the course were the most practical I've seen in an online course like this, designed to challenge and test the knowledge you've learned throughout the course with very little hand-holding. Definitely my favorite course in the Google IT Pro cert so far.
автор: Dorjan Q•
Aug 07, 2019
Once again great course! Very well structured and with elevating difficulty especially in the Linux Command Line Environment. I really enjoyed this third part and looking forward for the next one! Keep it up! Great job with this course :)
PS: I only wish the results of the QwikLabs update faster in the overview, because sometimes takes up to 5 minutes and several refreshes to reflect the lab result score in the course overview.
автор: Daniel L W•
Apr 09, 2018
Great to learn more about PowerShell (which I've used a bit in my current job) and really nice to learn about Linux. I previously had very limited experience with Linux and Bash but now feel much more comfortable with it. While I don't know a ton of commands yet, I know enough that I feel confident in playing in a Linux sandbox. Planning on either running a virtual machine or installing Linux on my old laptop.
автор: John B M•
Mar 14, 2018
Before this course all I knew was that I needed an operating system on my computer in order to get my work done. Now I know how to deploy an operating system, build and edit filesystems, manage users and groups, modify permissions, install and update software, manage processes, connect remotely, and monitor my systems – all from the command line! What?! I can't wait to find out what else I can do!
Aug 09, 2018
I came from a background of heavy GUI use so going into command lines for me was like being asked to murder kittens at first but actually then you find out that in fact command lines can turn kittens into ultra deadly and fast tigers so it was awesome when you get the hang of it. Teacher Cindy is very good at teaching also she seems to own 100+ different laptops that she uses for every video.
автор: Pte`san N E•
Apr 09, 2020
I thought this would be the easiest course to complete being that I knew how to install an operating system. I was wrong . This course actually broke down software from an equally challenging perspective as hardware. Great work for all involved. I think I like This course the best. I managed to complete without having to rebuild another accidentally smashed laptop. A Joke. Thanks.
автор: Frederick K•
Nov 05, 2019
This course offered a lot of information. However, I had to also employ YouTube and supplemental reading to give the needed information and skill to complete the various grade assignments. I was not able to complete any on the first try. Yet each "failure" pushed me to review the videos, study, and seek further references until I had the skills required to complete the tasks.
автор: Arri D•
Apr 17, 2018
This is an excellent course for beginners to learn about Windows and Linux OS. This will really help you start your journey. Be patient, I can't stress that enough, and you will persevere. The lessons are very detailed and they go really in-depth to help you really understand what exactly is happening. I recommend taking detailed notes to help you refer back to the lessons.