Об этом курсе
Недавно просмотрено: 17,558

Курс 1 из 1 в программе

100% онлайн

Начните сейчас и учитесь по собственному графику.

Гибкие сроки

Назначьте сроки сдачи в соответствии со своим графиком.

Прибл. 23 часа на выполнение

Предполагаемая нагрузка: 4 weeks of study, 6-8 hours/week...


Субтитры: Английский

Приобретаемые навыки

Quality ControlOperations ManagementSupply ChainInventory

Курс 1 из 1 в программе

100% онлайн

Начните сейчас и учитесь по собственному графику.

Гибкие сроки

Назначьте сроки сдачи в соответствии со своим графиком.

Прибл. 23 часа на выполнение

Предполагаемая нагрузка: 4 weeks of study, 6-8 hours/week...


Субтитры: Английский

Программа курса: что вы изучите

4 ч. на завершение

Module 1: Course Orientation & Process Analysis

In this module, you will be introduced to the idea of operations as processes that are composed of coordinated activities. Processes will then be characterized by how activities and resources required to perform them are organized. Process types will be described and guidelines on the appropriate choice of a process type will be presented. Activities and processes will be analyzed and key performance metrics will be presented. You will learn about cycle times, flow rates, throughput times, and how to calculate them for activities and processes. The calculated metrics will allow you to identify bottleneck activities and understand the idea of capacity utilization. The module ends with Little’s law, which introduces the notion of inventories and how other process metrics are related to amount of inventory in a process.

7 видео ((всего 80 мин.)), 8 материалов для самостоятельного изучения, 2 тестов
7 видео
Meet Professor Udatta Palekar5мин
Lesson 1-1.1 Process View of Operations (Part 1)15мин
Lesson 1-1.2 Process View of Operations (Part 2)15мин
Lesson 1-2 Process Flow Analysis13мин
Lesson 1-3 Capacity and Utilization17мин
Lesson 1-4 Little’s Law7мин
8 материала для самостоятельного изучения
Brand Descriptions10мин
About the Discussion Forums10мин
Social Media10мин
Update Your Profile10мин
Module 1 Overview20мин
Module 1 Readings
2 практического упражнения
Orientation Quiz10мин
Module 1 Graded Quiz30мин
3 ч. на завершение

Module 2: Inventory management

In this module, you will learn the importance of inventory management, and effective ways to manage inventories. We will explore different types of inventories and why organizations maintain inventories. You will learn about macro-level inventory performance measures, as well as the various drivers that affect the amount of inventory. You will learn how inventories are managed, how much should be ordered and when. You will learn analytical models, such as the Economic Order Quantity and Economic Manufacturing Quantity, that optimize the order or manufacturing quantities to minimize cost. The effects of lead times and demand variability on inventory management decisions will be discussed and you will learn to calculate safety stocks and re-order points.

7 видео ((всего 79 мин.)), 2 материалов для самостоятельного изучения, 1 тест
7 видео
Lesson 2-2.1 Economic Order Quantity (Part 1)7мин
Lesson 2-2.2 Economic Order Quantity (Part 2)10мин
Lesson 2-3.1 Re-Order Point (Part 1)12мин
Lesson 2-3.2 Re-Order Point (Part 2)11мин
Lesson 2-3.3 Re-Order Point (Part 3)14мин
Normal Distribution (Supplement)10мин
2 материала для самостоятельного изучения
Module 2 Overview10мин
Module 2 Readings
1 практическое упражнение
Module 2 Graded Quiz30мин
6 ч. на завершение

Module 3: Supply Chain

In this module we explore supply chains and discuss some of the important considerations associated with supply chain management. Using the example of coffee, we discuss the complexities associated with the design and management of supply chains. You will learn about issues arising from sourcing materials, logistics of moving and storing material, and information that is needed to manage the supply chain. You will also understand governance issues and the use of contracts, sustainability of supply chains, and the risks inherent in the workings of a supply chain. Because the sourcing of materials is a major function in supply chain management, you will learn about make-or-buy decisions and the theory of transaction cost economics that undergirds such decisions. Finally, you will learn about the bullwhip effect which explains the magnification of demand variability in a supply chain and the role of information in mitigating this problem.

6 видео ((всего 125 мин.)), 2 материалов для самостоятельного изучения, 2 тестов
6 видео
Lesson 3-1.2 What is a Supply Chain? (Part 2)24мин
Lesson 3-2.1 Sourcing Decisions (Part 1)13мин
Lesson 3-2.2 Sourcing Decisions (Part 2)20мин
Lesson 3-3 Bullwhip Effect21мин
Interview for Peer Review Assignment28мин
2 материала для самостоятельного изучения
Module 3 Overview10мин
Module 3 Readings1ч 30мин
1 практическое упражнение
Module 3 Graded Quiz30мин
6 ч. на завершение

Module 4: Continuous improvement

This module begins with a brief introduction to the pioneering work of W. Edward Deming’s contribution. You will understand Deming’s chain reaction, system of profound knowledge, and the PDCA cycle. Major developments in the CI movement (Lean management, Six-Sigma, TQM, Business Process Re-engineering, and Theory of constraints) that were spawned by Deming’s work are discussed. We will then do a deep dive into two of these initiatives - Lean management, also known as the Toyota Production System, and the Six-sigma methodology. In Lean management we will explain value-adding and non-value-adding activities and the different types of waste. You will learn about Lean management tools such as 5S, 5-Why, Kaizen, and Value Stream Mapping. In Six-sigma you will understand the origin and implications of the six-sigma quality standard. You will learn about the DMAIC framework and the SIPOC process to identify problem areas, and the infrastructure that is required to fully implement six-sigma methodologies in an organization.

13 видео ((всего 198 мин.)), 2 материалов для самостоятельного изучения, 1 тест
13 видео
Lesson 4-2.1 Lean Management (Part 1)19мин
Lesson 4-2.2 Lean Management (Part 2)17мин
Lesson 4-3.1 Six-Sigma Methodology (Part 1)14мин
Lesson 4-3.2 Six-Sigma Methodology (Part 2)6мин
Lesson 4-3.3 Six-Sigma Methodology (Part 3)18мин
Lesson 4-3.4 Six-Sigma Methodology (Part 4)13мин
Value Stream Maps (Part 1)25мин
Value Stream Maps (Part 2)6мин
Value Stream Maps (Part 3)15мин
Value Stream Maps (Part 4)15мин
Value Stream Maps (Part 5)15мин
Value Stream Maps (Part 6)14мин
2 материала для самостоятельного изучения
Module 4 Overview10мин
Module 4 Readings
1 практическое упражнение
Module 4 Graded Quiz30мин
Рецензии: 104Chevron Right


начал новую карьеру, пройдя эти курсы


получил значимые преимущества в карьере благодаря этому курсу


стал больше зарабатывать или получил повышение

Лучшие отзывы о курсе Operations Management: Analysis and Improvement Methods

автор: KJDec 28th 2018

It is a good learning program initiated by AL for employees in almost all categories.\n\nHappy to grab the opportunity to complete the course & learnings.\n\nThanks Coursera...Thanks Ashok Leyland...

автор: KKJan 18th 2019

Each & every topic discussed in details. This course should be made compulsory so that everyone gets understanding on inventory, continuous improvement, value stream mapping, supply chain management.



Udatta Palekar

Associate Professor
Business Administration

Сделайте шаг навстречу диплому магистра.

курс входит в онлайн-программу ''Master of Business Administration (iMBA)' от партнера Иллинойсский университет в Урбане-Шампейне. Если вы переходите на полную программу, курсы засчитываются при получении диплома.

О Иллинойсский университет в Урбане-Шампейне

The University of Illinois at Urbana-Champaign is a world leader in research, teaching and public engagement, distinguished by the breadth of its programs, broad academic excellence, and internationally renowned faculty and alumni. Illinois serves the world by creating knowledge, preparing students for lives of impact, and finding solutions to critical societal needs. ...

О специализации ''Value Chain Management'

The purpose of organizations is to produce and deliver goods and services of value to customers while generating a surplus for owners. Value chain management focuses on understanding what different customers value, measuring inputs and outputs to assess value, and generating higher value for customers and greater surplus for organizations. In this Specialization, you will gain competencies that are critical for managers in any functional area. You will learn to create, model, analyze, and maximize value in accounting, operations, and marketing. This Specialization is part of the University of Illinois iMBA Program. Each course fulfills a portion of the requirements for a University of Illinois course that can earn you college credit. When you complete the Value Chain Management Specialization, you will: · Understand how to apply a financial perspective of accounting for costs, understand how financial and non-financial accounting information facilitates strategic performance measurement, and integrate this information to continuously improve strategy. · Understand the role of operations management and process improvement, synthesize information to make decisions for organizational initiatives, and apply analytical techniques for tactical operations and process improvement decisions. · Understand how marketing works in the business world and how various marketing elements interact to create value for consumers and ultimately maximize value for your organization....
Value Chain Management

Часто задаваемые вопросы

  • Зарегистрировавшись на сертификацию, вы получите доступ ко всем видео, тестам и заданиям по программированию (если они предусмотрены). Задания по взаимной оценке сокурсниками можно сдавать и проверять только после начала сессии. Если вы проходите курс без оплаты, некоторые задания могут быть недоступны.

  • Записавшись на курс, вы получите доступ ко всем курсам в специализации, а также возможность получить сертификат о его прохождении. После успешного прохождения курса на странице ваших достижений появится электронный сертификат. Оттуда его можно распечатать или прикрепить к профилю LinkedIn. Просто ознакомиться с содержанием курса можно бесплатно.

Остались вопросы? Посетите Центр поддержки учащихся.