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Вернуться к Успешное ведение переговоров: необходимые стратегии и навыки

Отзывы учащихся о курсе Успешное ведение переговоров: необходимые стратегии и навыки от партнера Мичиганский университет

Оценки: 12,332
Рецензии: 2,994

О курсе

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Лучшие рецензии


Mar 09, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..


Sep 18, 2015

This is one of the best and enlightening MOOC I have taken and I already start reaping the benefit. I encourage everyone who is serious about his/her career to consider this course!\n\nYannick Kounga

Фильтр по:

401–425 из 2,942 отзывов о курсе Успешное ведение переговоров: необходимые стратегии и навыки


Jul 15, 2020

One of the few truly useful courses I've enrolled in, the case studies, examples of real-life cases, mock videos were extremely helpful

looking forward to yet another course in greater detail

автор: Chioma S J

May 18, 2020

This is one of the best courses on Negotiation I have taken. I have learnt lessons that are not just applicable to work or business but to life in general. Thank you Professor George Siedel.

автор: Borislav C

Oct 20, 2019

this corse has helped me to develop both how I approach a negotiations wells as ensuring that customers are kept happy which therefore allows for a healthy relationship and revenue pipeline.

автор: Raphael A

Aug 14, 2019

Great course with some very nice techniques and tools to achieve the best results in negotiations. The professor has vast experience and masters the art of negotiation, strongly recommended.

автор: Roman v A

Aug 31, 2020

Interesting, a tad heavy on the law side of things which if you're purely in the business side of a negotiation may be a bit overkill (we have lawyers for this...) but absolutely worth it.

автор: Bibin K

Apr 15, 2020

I had a great time attending this course. Excellent presentation from Prof. Siedel, very clear and with lot of cases. This course is worth the time and effort to learn negotiation skills.

автор: Vien V V

Sep 04, 2015

The course is very and very good and usefull, but it's easier for the attendants to take the quiz by the end of each Module and do the final test shorter (about 10-15 questions are enough)

автор: Guru M

Sep 15, 2019

Its very good course for sales person, i would recommend this course for all the sales person and they should go with this course. thank you very much Mr. George & University of Michigan.

автор: Deleted A

Dec 29, 2016

This course is amazing! Thank you people from Coursera for giving me this great opportunity of learning this negotiation skills, they will be very useful in my life for now on. Thank you!

автор: Debasish G

Aug 11, 2020

I always thought that negotiation is about talking skills, but this course revealed the technicalities of negotiations. Thanks to Prof. George for giving this life skill of negotiation.

автор: Sri S Y

Jun 09, 2020

Highly recommended. The exercise in the final section really helped in understanding the underlying interests of other side during a negotiation and the checklist and tools are amazing.

автор: Nguyễn H C

Feb 22, 2020

Thanks so much for the course. To pass, I have learned hard and reading carefully. Most valuable knowledge I have earned on this course. Thank you Professor for sharing your experience.

автор: Krishna S

Feb 13, 2019

Great lectures and detailed frameworks discussed with live case examples. Love attending each session and squeezing in more time from work to complete the course and learn new concepts

автор: Paris

Jan 14, 2019


автор: MOHIT V

Apr 25, 2020

The Course on Negotiations has been very well conducted by Prof George Siedel. It has been very educative and I am sure I will be able to utilise the learnings in my professional life.

автор: Lại P Q A

Apr 02, 2020

It would be useful for your to prepare your own strategies as well as skills for a perfect negotiation. The professor has such a lot of pratical examples and exercises during training.

автор: Luz M C J

Nov 11, 2016

Mr. George Siedel explains in a very simple and comprehensive way essential strategies and skills for a successful negotiation. This course is extremely valuable! Thank you, professor.

автор: André A

Oct 01, 2015

Extremamente envolvente por apresentar fatos reais em seus exemplos, tanto para o sucesso nas negociações, como para negócios fracassados que servem de exemplo para a melhora contínua.

автор: Shivam M

Jul 14, 2020

Everyone needs to do this course even if they believe they are the best at negotiating, this course will not only improve your skills but will definitely make you learn something new.

автор: Janaki V

Jun 02, 2020

Very helpful in my work as an interior contractor day n India, where negotiation is s way of life everyday. I am surely more confident in my communication with my clients and vendors.

автор: Ian M

May 18, 2020

This course is very informative. Prof. Siedel indeed made everything simple and made sure that everybody will understand what he is pointing out. I learned a lot and had a lot of fun.

автор: Zain A

Apr 12, 2020

It was really amazing course, fantastic information, great presentation.

I really enjoyed studying this course.

thank you so much professor George Siedel .

Highly recommended course.

автор: Nona B A

Mar 26, 2017

I learned a lot of techniques that I can use not only in business/ work-related negotiations but also to my personal day-to-day transactions. Thank you very much, Prof. George Siedel!

автор: Thamires N

Dec 22, 2016

I really enjoyed the course, the content was amazing and I learned a lot with it. The Professor used a simple language and gave a daily life examples, which made the whole difference.

автор: Jessica F

Sep 07, 2020

It was my first experience taking a 100% online course. I found the course very useful and well explained. I will definitely be using what I learned in my career and personal life.