Об этом курсе
4.8
Оценки: 10
Рецензии: 2
Специализация
100% онлайн

100% онлайн

Начните сейчас и учитесь по собственному графику.
Гибкие сроки

Гибкие сроки

Назначьте сроки сдачи в соответствии со своим графиком.
Часов на завершение

Прибл. 21 часа на выполнение

Предполагаемая нагрузка: 4 weeks of study, 3-5 hours/week...
Доступные языки

Английский

Субтитры: Английский
Специализация
100% онлайн

100% онлайн

Начните сейчас и учитесь по собственному графику.
Гибкие сроки

Гибкие сроки

Назначьте сроки сдачи в соответствии со своим графиком.
Часов на завершение

Прибл. 21 часа на выполнение

Предполагаемая нагрузка: 4 weeks of study, 3-5 hours/week...
Доступные языки

Английский

Субтитры: Английский

Программа курса: что вы изучите

Неделя
1
Часов на завершение
1 ч. на завершение

Specialization Introduction - Communication for Engineers

...
Reading
3 videos (Total 8 min), 5 материалов для самостоятельного изучения
Video3 видео
Meet the Professor - Dr. Beata Krupa1мин
Introduction to Specialization4мин
Reading5 материала для самостоятельного изучения
Course Icon Legend5мин
Talking with Sam15мин
Required Materials and Other Info5мин
Personal Communication Plan - Specialization Level Activity - Introduction5мин
Pre-Course Survey10мин
Часов на завершение
23 минуты на завершение

Course Introduction - Interpersonal Communication for Engineering Leaders

...
Reading
1 video (Total 3 min), 4 материалов для самостоятельного изучения
Video1 видео
Reading4 материала для самостоятельного изучения
General Course Information5мин
Discussion Forum Guidelines5мин
Peer Review Guidelines5мин
Accessibility and Accommodations Statement5мин
Часов на завершение
4 ч. на завершение

Week 1: What Influences the Way People Communicate?

Today’s global business environment makes good communication more important than ever. Those who lead virtual global teams need to be great communicators. They need to be able to persuade others, build trusting relationships, and motivate productive teamwork. To bring out the best in people and to find the common ground where true communication takes place, you need to understand the things that influence the way people communicate, including culture, gender, and generation. When you understand these influences, you can avoid miscommunication and misunderstandings, and you can help everyone focus on what’s really important—the business....
Reading
6 videos (Total 36 min), 6 материалов для самостоятельного изучения, 2 тестов
Video6 видео
How Culture Influences Communication Styles, Habits, and Behaviors, Part 16мин
How Culture Influences Communication Styles, Habits, and Behaviors, Part 27мин
How Culture Influences Communication Styles, Habits, and Behaviors, Part 35мин
How Gender Influences Communication Styles, Habits, and Behaviors7мин
How Generations Influence Communication Styles, Habits, and Behaviors5мин
Reading6 материала для самостоятельного изучения
Think About It10мин
Talking with Sam10мин
Cultural Dimensions in Action10мин
The Power of Talk: Who Gets Heard and Why30мин
Talking with Sam10мин
Personal Communication Plan – (Course 2) Week 1: Diagnose Your Skills15мин
Quiz2 практического упражнения
Context in Cultural Communication15мин
Module 1 Quiz30мин
Неделя
2
Часов на завершение
6 ч. на завершение

Week 2: Communicating With Leadership Presence in the Workplace

As you learn to do the things that leaders do—make decisions, develop a vision, talk to people and inspire them, manage productivity—you need to develop the skills that make you look, act, and speak like a leader. A personal brand will tell others what you value and what you promise; personal presence will help others see you the way you see yourself; and learning how to lead productive meetings will differentiate you as a leader who gets things done....
Reading
10 videos (Total 47 min), 7 материалов для самостоятельного изучения, 3 тестов
Video10 видео
Objectives1мин
Building and using your personal brand6мин
Developing leadership presence, Part 12мин
Developing leadership presence, Part 24мин
Developing leadership presence, Part 34мин
Set a Positive and Productive Tone4мин
“Yes, and…”2мин
Make Sure Everyone Gets Heard4мин
Ask Insightful Questions7мин
Manage Virtual Meetings8мин
Reading7 материала для самостоятельного изучения
The Brand Called You20мин
Your Body Language Shapes Who You Are40мин
Think About It10мин
Hey, Did You Catch That?: Why They’re Talking as Fast as They Can.30мин
Talking with Sam10мин
A Conference Call in Real Life10мин
Personal Communication Plan – (Course 2) Week 2: Diagnose Your Skills15мин
Quiz2 практического упражнения
Hey, Did You Catch That?: Why They’re Talking as Fast as They Can.10мин
Module 2 Quiz20мин
Неделя
3
Часов на завершение
7 ч. на завершение

Week 3: How to Handle Difficult Conversations

Strong interpersonal communication skills are crucial in effective leadership. Tough conversations happen when we disagree about important issues, and knowing how to handle difficult conversations can keep a team or an organization running smoothly. In this module, you’ll learn how to handle disagreements and diverging opinions and how to use conflict to strengthen teams and organizations. ...
Reading
6 videos (Total 33 min), 6 материалов для самостоятельного изучения, 3 тестов
Video6 видео
What makes difficult conversations difficult?5мин
Preparing for difficult conversations - start with yourself6мин
In the Midst of a Difficult Situation8мин
Practical Tools to Handle Difficult Situations3мин
Listening6мин
Reading6 материала для самостоятельного изучения
View: Crucial Confrontations | Cricket Buchler10мин
Harvard Business Review Articlesмин
Starling Systems Case Study30мин
Listening Self Evaluation Quiz15мин
Additional Articles30мин
Personal Communication Plan – (Course 2) Week 3: Diagnose Your Skills15мин
Quiz2 практического упражнения
Starling Case Quiz15мин
Module 3 Quiz16мин
Неделя
4
Часов на завершение
7 ч. на завершение

Week 4: What to Say, and What Not to Say, in a Crisis Situation

In this module, we will practice communication in the context of crisis situations. You’ll learn how to handle crisis responses, how to save your company’s good name, and who you should pay attention to when communicating about a crisis. Skillful crisis communication makes crisis management effective....
Reading
12 videos (Total 45 min), 4 материалов для самостоятельного изучения, 3 тестов
Video12 видео
Objectives1мин
What is Crisis?3мин
Talking with Jeff - How to Prepare for a Crisis5мин
Crisis Communication Plan4мин
Talking with Jeff - Online Media and Crisis Communication7мин
Talking with Jeff - How to React in a Crisis7мин
The Key Rule: Communicate Early and Often2мин
Talking with Jeff - Difference in Crisis Communication2мин
How to Answer Media Questions3мин
Talking with Jeff - Key Elements of Crisis Communication2мин
Congratulations: Course Completed!мин
What Makes a Good Communicator?2мин
Reading4 материала для самостоятельного изучения
View Good Responses to Crisis10мин
Instructions for Writing Crisis Related Media Statement10мин
Personal Communication Plan – (Course 2) Week 4: Diagnose Your Skills10мин
End-Course Survey10мин
Quiz1 практическое упражнение
Module 4 Quiz20мин
4.8
Рецензии: 2Chevron Right

Лучшие рецензии

автор: KANov 26th 2017

It's a carefully crafted course, with excellent case studies and assignments. The course provides key ideas for a strong and effective communication.

Преподавателя

Avatar

Gayle Moran

Lecturer in Professional and Engineering Communication
Rice Center for Engineering Leadership
Avatar

Beata Krupa

Lecturer in Professional and Engineering Communication
Rice Center for Engineering Leadership

О Rice University

Rice University is consistently ranked among the top 20 universities in the U.S. and the top 100 in the world. Rice has highly respected schools of Architecture, Business, Continuing Studies, Engineering, Humanities, Music, Natural Sciences and Social Sciences and is home to the Baker Institute for Public Policy....

О специализации ''Communication Skills for Engineers'

Build a toolkit of communication skills that will give you the knowledge and confidence to be an effective engineering leader. Engineers who want to advance in their profession need to be effective communicators. They need to clearly communicate complex ideas and technical project plans. They also need to be strong persuaders. Engineers who are good communicators get recognized by their supervisors and by their clients. In this three-course Specialization, you will practice designing and giving strong, persuasive presentations; you will learn how to communicate across cultures, genders, and generations, how to create your personal brand and leadership presence, how to hold effective meetings with global teams; you will learn how to handle difficult conversations, and how to handle crisis communication; you will also learn writing skills immediately applicable in your daily activities. Courses are taught by faculty from the Rice Center for Engineering Leadership (RCEL). RCEL is focused on developing engineering leaders at the Rice University’s George R. Brown School of Engineering. It is home to one of a very few academically approved Certificates in Engineering Leadership....
Communication Skills for Engineers

Часто задаваемые вопросы

  • Зарегистрировавшись на сертификацию, вы получите доступ ко всем видео, тестам и заданиям по программированию (если они предусмотрены). Задания по взаимной оценке сокурсниками можно сдавать и проверять только после начала сессии. Если вы проходите курс без оплаты, некоторые задания могут быть недоступны.

  • Записавшись на курс, вы получите доступ ко всем курсам в специализации, а также возможность получить сертификат о его прохождении. После успешного прохождения курса на странице ваших достижений появится электронный сертификат. Оттуда его можно распечатать или прикрепить к профилю LinkedIn. Просто ознакомиться с содержанием курса можно бесплатно.

Остались вопросы? Посетите Центр поддержки учащихся.