In this course we will examine the changing role of the consumer in healthcare. Consumers are asking for more accountability in how healthcare is delivered and paid for. Healthcare professionals must make sure that they are delivering high quality, personalized care.
Some of the topics we'll cover are: the healthcare ecosystem, new technologies in healthcare, the development of new payment models, change management in healthcare, data analytics.
By the end of this course, you will be able to:
1. Explain the new role of consumers in healthcare delivery in order to respond to the demands in this changing industry
2. Identify the key players in the healthcare ecosystem
3. Describe how the healthcare system operates and its impact on consumer-driven healthcare.
4. Articulate the challenges facing consumers and providers in order to find potential solutions for these challenges.
Этот курс входит в специализацию ''Специализация Healthcare Trends for Business Professionals'
Healthcare Consumerism and Implication for Care Delivery
от партнера
Программа курса: что вы изучите
Неделя
1Consumerism in Healthcare
Welcome to Healthcare Consumerism and Implication for Care Delivery. In this first week we will look at an overview of the evolving role of healthcare consumerism and the driving forces behind it.
11 видео ((всего 43 мин.)), 5 материалов для самостоятельного изучения, 4 тестов
11 видео
Course Overview2мин
Module 1 Overview1мин
Defining the Healthcare Ecosystem5мин
Consumer Driven Ecosystem4мин
Ted Talk Debrief3мин
The Role of the Consumer4мин
The Role of Employers3мин
The Role of Physicians and Hospitals5мин
Consumer Challenges4мин
Guest Lecture: Measuring Care in the Continuum3мин
Future Trends in Healthcare Consumerism4мин
5 материала для самостоятельного изучения
What I Learned About Health Care When My Cat Died10мин
Redesigning Care for High-Cost, High-Risk Patients10мин
Hospital Compare from medicare.gov10мин
For millennials, a regular visit to the doctor’s office is not a primary concern10мин
Texas Walmart hosting Beacon mental health clinic10мин
4 практического упражнения
Module 1 Practice Quiz 16мин
Module 1 Practice Quiz 26мин
Module 1 Practice Quiz 38мин
Module 1 (Graded)30мин
Неделя
2Operational Challenges and Change Management
This week we will explore organizational change and how it relates to healthcare.
10 видео ((всего 36 мин.)), 2 материалов для самостоятельного изучения, 4 тестов
10 видео
The Need For Change4мин
Driving Change1мин
Types of Innovation4мин
Planning for Change4мин
How Operational Change Impacts Consumers5мин
Guest Lecture — Technology and Consumer Engagement2мин
Responding to Change in the Healthcare Industry4мин
Three E's of Change3мин
Into the Unknown3мин
2 материала для самостоятельного изучения
3 Steps for Engaging Health Care Providers in Organizational Change10мин
Fair Process: Managing in the Knowledge Economy10мин
3 практического упражнения
Module 2 Practice Quiz 14мин
Module 2 Practice Quiz 210мин
Module 2 Practice Quiz 34мин
Неделя
3Financial & Payment Challenges of Healthcare Consumerism
This week we will consider financial and reimbursement models from a distinct consumerism context.
9 видео ((всего 32 мин.)), 1 материал для самостоятельного изучения, 4 тестов
9 видео
Consumers and Shifting Costs3мин
Fee for Service payment model2мин
Financial Payments and Operations3мин
Payment Models and the Continuum of Care3мин
Guest Lecture — The Challenges of Integration and the Consumer3мин
New Models4мин
Payment Models in Non-Healthcare Services3мин
Ecosystems and Consumer Engagement4мин
1 материал для самостоятельного изучения
The Case for Capitation15мин
4 практического упражнения
Module 3 Practice Quiz 18мин
Module 3 Practice Quiz 28мин
Module 3 Practice Quiz 34мин
Module 3 Graded Quiz30мин
Неделя
4The Role of Analytics in Healthcare Consumerism
Welcome to the last week of the course. We'll wrap up our exploration of healthcare consumerism by looking at the role analytics plays in consumer decisions within healthcare.
9 видео ((всего 40 мин.)), 3 материалов для самостоятельного изучения, 4 тестов
9 видео
The Role of Analytics in Daily Life5мин
Applying Analytics to Healthcare4мин
Analytics and Operational Improvement4мин
Analytics and Consumerism in Healthcare5мин
How Others Measure Quality4мин
Using Analytics for Proactive Outreach4мин
Guest Lecture — Social Determinants in Care Across the Continuum4мин
Challenges of Measurement5мин
3 материала для самостоятельного изучения
Why Is Data Analytics Important in Healthcare?10мин
Data Analytics Can Drive Change in Health Care10мин
10 High-Value Use Cases for Predictive Analytics in Healthcare10мин
3 практического упражнения
Module 4 Practice Quiz 16мин
Module 4 Practice Quiz 28мин
Module 4 Practice Quiz 36мин
Преподаватель
George “Russ” Moran
Executive ProfessorD’Amore-McKim School of Business
О Northeastern University
Founded in 1898, Northeastern is a global research university with a distinctive, experience-driven approach to education and discovery. The university is a leader in experiential learning, powered by the world’s most far-reaching cooperative education program. The spirit of collaboration guides a use-inspired research enterprise focused on solving global challenges in health, security, and sustainability.
О специализации ''Healthcare Trends for Business Professionals'
This Specialization will provide learners with the knowledge and skills to recognize key shifts in the industry and to have an agile perspective on how these shifts might impact their organizations. Learners will be exposed to the key drivers in the global healthcare industry today so they might apply what they have learned to help their organizations.
Часто задаваемые вопросы
When will I have access to the lectures and assignments?
Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
What is the refund policy?
Is financial aid available?
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