The digital age is dramatically reshaping the rules for organizational success. The new context demands renewal of your capabilities and development of different mindsets. In this course, you’ll learn the different components of emotional intelligence at work. For example, you’ll learn how you can work effectively in teams, build cooperative relationships with your key stakeholders, exercise effective influence, handle difficult conversations, and create energy and enthusiasm to foster meaningful change. Our modules will begin with powerful stories that are illustrative of typical challenges faced by front-line leaders. We’ll analyze the case illustration using the ideas from emotional intelligence theory, and highlight the key lessons that you should take away in terms of mindsets and skills that you should master to distinguish yourself as a leader.
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Об этом курсе
Карьерные результаты учащихся
17%
20%
22%
Приобретаемые навыки
Карьерные результаты учащихся
17%
20%
22%
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Индийская школа бизнеса
The Indian School of Business has successfully put India on the global map of management education by nurturing young leaders with an understanding of developing economies and the society at large. Through innovations in curricula and pedagogy to reflect the shifting business landscape, the ISB is committed to providing the best venue for management education to meet the growing need to develop young leaders who can manage global challenges.
Программа курса: что вы изучите
Leaders as Individual
As frontline leaders, it is important for you to recognize your moods and emotions. You need a deeper understanding of the emotional needs that drive you and shape your behavior. Management research shows that the behavioral competencies are highly important for
Leaders as Relationship Builder
People are at the center of any organization. For leaders to achieve organizational goals, they
Leader as Influencer and Collaborator
Organizations are teams of teams. By definition, a manager gets work done not only through
Leader as Change Agent
Research and practice show that managers and organisations face huge difficulties in reaching set targets through their change management initiatives. As a frontline leader, you are expected to bring about changes without having the authority to issue orders or give directives.You won’t have all the authority and resources, and yet you would be expected to bring about effective changes in your sphere of functioning. Changes are required to respond to newer opportunities and threats faster than your competitors. You would be expected to be both change agents and bring about effective changes; and at the same time, change recipients and operate within the framework of a larger mandate or organisational direction given to you from higher levels. Not surprisingly, leading change has become a highly critical managerial competence. This module will cover Lewin’s foundational model of change, Kotter’s influential framework of change management, levels of resistance to change and change leadership competencies.
Рецензии
Лучшие отзывы о курсе LEADERSHIP AND EMOTIONAL INTELLIGENCE
Thank you sir... Iam a MBA tourism student. Through this course and learnings, I gets some new tips on how to lead our colleagues in a organization, I think this course will help me in my future...
Thanks to Coursera, IBM and Mannaniya college of arts and science for giving me this great opportunity. This course will be more helpful and confidence for my career development Thank you so much
The lectures were really simple and easy to follow. The interviews also taught me how the reality is out there in market. I'm really thankful for Indian School of Business for conducting the course.
I really liked the course. It provided valuable insight of experienced people and was well presented (although it could have been a tiny bit faster; 125% -150% worked well for me most of the time).
Специализация Управление бизнес-технологиями: общие сведения
With digital transformation, products and business models in today's competitive environment are increasingly being transformed by technology. This new digital economy places information technology (IT) at the centre of firm strategy and operations, and requires a new breed of IT managers and leaders who can examine technology through a business lens.

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