About this course: The digital age is dramatically reshaping the rules for organizational success. The new context demands renewal of your capabilities and development of different mindsets. In this course, you’ll learn the different components of emotional intelligence at work. For example, you’ll learn how you can work effectively in teams, build cooperative relationships with your key stakeholders, exercise effective influence, handle difficult conversations, and create energy and enthusiasm to foster meaningful change. Our modules will begin with powerful stories that are illustrative of typical challenges faced by front-line leaders. We’ll analyze the case illustration using the ideas from emotional intelligence theory, and highlight the key lessons that you should take away in terms of mindsets and skills that you should master to distinguish yourself as a leader.
Created by: Indian School of Business
Taught by: Ramnarayan Subramaniam, Clinical Professor
Organisational Behaviour
| Basic Info |
Course 5 of 6 in the
Business Technology Management Specialization.
|
| Level | Beginner |
| Language | English |
| How To Pass | Pass all graded assignments to complete the course. |
| User Ratings |
Syllabus
WEEK 1
Leaders as Individual
As frontline leaders, it is important for you to recognize your moods and emotions. You need a deeper understanding of the emotional needs that drive you and shape your behavior. Management research shows that the behavioral competencies are highly important f...
8 videos
Graded: Graded Quiz
WEEK 2
Leaders as Relationship Builder
People are at the center of any organization. For leaders to achieve organizational goals, they
need to understand the people they are leading. To be effective, a leader has to allocate
significant time and effort to build and develop cooperative relationshi...
8 videos
Graded: Graded Quiz
WEEK 3
Leader as Influencer and Collaborator
Organizations are teams of teams. By definition, a manager gets work done not only through
one’s own resources and efforts, but also through others. In other words, you are required to
work effectively with people outside your team. These are individuals and...
7 videos
Graded: Graded Quiz
WEEK 4
Leader as Change Agent
Research and practice show that managers and organisations face huge difficulties in reaching set targets through their change management initiatives. As a frontline leader, you are expected to bring about changes without having the authority to issue orders o...
5 videos, 2 readings
Graded: Graded Quiz
FAQs
How It Works
Coursework
Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.
Help from Your Peers
Connect with thousands of other learners and debate ideas, discuss course material, and get help mastering concepts.
Certificates
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Creators
Indian School of Business
The Indian School of Business has successfully put India on the global map of management education by nurturing young leaders with an understanding of developing economies and the society at large. Through innovations in curricula and pedagogy to reflect the shifting business landscape, the ISB is committed to providing the best venue for management education to meet the growing need to develop young leaders who can manage global challenges.
Pricing
| Audit | Purchase Course | |
|---|---|---|
| Access to course materials | Available | Available |
| Access to graded materials | Not available | Available |
| Receive a final grade | Not available | Available |
| Earn a shareable Course Certificate | Not available | Available |
Ratings and Reviews
personal development along with organizational growth or promotion
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Well explained and presented course - relevant examples and case studies to examine and learn from.