автор: ABASIAMA N
•19 июня 2021 г.
It was a wonder and very practical course filled with insights of how to render an effective customer support.
автор: Saranya B
•29 мая 2021 г.
Course was really excellent and standard of course was high, Sure this will help us for our career enhancement
автор: Myles R
•14 авг. 2020 г.
Very informational Certificate and I can't wait to utilize the information I learned here in my future career!
автор: ARMAN D
•20 окт. 2019 г.
it was very useful and interesting I hope it will be some other courses more about IT SUPPORT specifically too
автор: Haider A S
•17 мая 2020 г.
One of great courses and so many assignments, i learned much of it and so happy to receive my certification
автор: bhupesa p
•17 февр. 2020 г.
Its unbelievable, I feel, this course improve my soft skill and confidence. Thanks coursera and thanks IBM.
автор: Abhijit S
•24 дек. 2021 г.
All learning point & assignments are very helpful to our day to dat activity & increase our knowledge
автор: Liz M
•14 нояб. 2021 г.
I really enjoyed this course. I will recommend. You will learn a whole other level of customer service !
автор: Anne O
•9 апр. 2022 г.
very happy i took this course, it has really broaden my scope and awareness regarding customer service.
автор: Sibulelo S
•12 авг. 2021 г.
very useful cause I'm doing the job I really enjoyed the course thanks a lot for this opportunity given
автор: Lorrence M A
•27 авг. 2020 г.
Excellent course to learn new skills as well as collaborating with students to learn and sharing ideas.
автор: Efraín C B
•13 апр. 2022 г.
It is a very complete course I learned a lot about how to deal with costumers, and being a good agent.
автор: Allan L C C
•3 авг. 2021 г.
It is a very good course , you can learn a lot about costumer services and have and deep knowledge.
автор: WILLIAM R L
•14 авг. 2020 г.
Importante que pueda tener la certificación por parte de una empresa de gran importancia como IBM.
автор: Rahul V
•12 мая 2021 г.
Very useful learning that can be applied in day to day work. The teaching methodology is awesome.
автор: Andrea P
•6 окт. 2019 г.
great course and great/clear videos, explanations and excercise to develop these essential skills
автор: Mariyam F S
•1 авг. 2019 г.
An excellent experience and in-depth learning about customer relationship and engagement process.
автор: Chisom U
•27 апр. 2022 г.
This course is very educating and insightful. I enjoyed every lesson that was taught. Keep it up
автор: Onukaogu K O
•11 мар. 2022 г.
I really enjoyed this learning process and I look fort taking other courses as soon as possible.
автор: Lal P C
•18 июля 2019 г.
Really very nice course . Which give details description of Customer Service and it's aspects.
автор: Fabíola O F S
•27 июля 2020 г.
curso muito bom, bem explicativo e detalhado, ganhei auxilio financeiro, e estou muito grata.
автор: Julian K
•10 мая 2019 г.
It is very helpful and i would recommend that everyone gets an opportunity to do this course.
автор: milenaguila 6
•6 янв. 2022 г.
Es muy bueno el curso ya que le enseña como afrontar las llamadas de clientes insatisfechos.
автор: Amron D B
•22 февр. 2020 г.
I have so many knowledge i got here in Coursea. Thanks so much for being as Onliner student.
автор: Yuddely D L A L D
•9 апр. 2022 г.
thnks for the opportunity to learn through this course about customer service fundamentals.