автор: Achraf H
•5 сент. 2019 г.
This course is such a useful source of information and give me some tips of professional communication that will be adaptable to my career vision.
автор: Michael O A
•29 мая 2019 г.
A complete ad comprehensive course that enables one to relate well and solve problem empathetic ally. I appreciate the content and the references.
автор: Felipe G C
•9 июня 2020 г.
Um curso completo! Fornece uma visão completa de todo o processo de suporte ao cliente. Boa metodologia e os materiais para leitura são ótimos.
автор: Raúl A J Z
•24 мая 2020 г.
Muy buen curso y maneja conceptos que no se me habrían ocurrido como esenciales para una persona que se dedica a ser "customer service support"
автор: Christian B F
•18 июня 2019 г.
The course was excellent! It was like a validation and a refresher for me and I have been working in the customer service industry for a while.
автор: Kamilah J
•22 февр. 2021 г.
This course was easy to follow along and understand and wasn't too confusing or didn't use too many technical terms to make its too confusing.
автор: Aziken R
•6 дек. 2020 г.
The course was worth my time! Well paced and all assignments and lessons gave me a deep understanding towards customer support and engagement.
автор: Anas A
•6 окт. 2019 г.
This course is so well managed and organized it helped me improve my skills in many aspects. Thank you very much for your precious efforts!
автор: Valerie E
•21 апр. 2020 г.
A very informative and great course. I learned a lot that I thought I knew. I didn't know until I completed the course. Great Information
автор: Mercy O
•18 мар. 2022 г.
Great course with great tutors. I recommend for anyone looking to go into customer service and also those looking to get more knowledge.
автор: Kofi E
•7 мая 2020 г.
Well structured course and interactive manuals. Had a great time learning, will recommend it for anyone who has interest in pursuing it
автор: Titus F P
•24 февр. 2020 г.
The information I got from this course was very helpful and useful for customer support since customers are the backbone of the company
автор: Helena S A
•29 сент. 2021 г.
Excellent course for those who want to learn more about the fundamentals of Customer Service. Thank you for this amazing opportunity!
автор: Regina
•22 мая 2020 г.
I certainly enjoyed this course. It was informative and the guidance was clear and concise making it easy to finish at my own pace.
автор: justin e c
•9 окт. 2020 г.
This was an awesome course when it came to the material. I am so excited to start this next chapter in working in the IT Field.
автор: ibrahim i
•8 апр. 2020 г.
I recommend this wonderful course for customer engagement professionals out there. It covers every area of customer engagement.
автор: Shafiq A
•20 янв. 2020 г.
The course is excellent, Lot of practical assignments which helped me to learn skills and apply them in real-world scenarios.
автор: Ingrid O
•27 сент. 2021 г.
This course was full of crucial information that will be of great help to get into the indistry of call centers. Thank you!
автор: Deleted A
•7 янв. 2020 г.
This has been a very good course. I think all service organizations should have their employees./support agents take this.
автор: Sara V
•28 окт. 2020 г.
I highly recommend this course to those interested in entering the customer service side of business with a great company.
автор: Imelda R M
•28 мая 2020 г.
Awesome course. It highlighted all aspect of customer engagement and broadened my knowledge in customer service modalities
автор: CARMEN A
•24 дек. 2021 г.
Great course, very informative, lots of creative ways to problem solve issues, dealing customers on a professional level.
автор: Wilma ( F
•4 апр. 2022 г.
This is a great course that provides an indepth understanding and insight of Customer Service Fundamentals. Thank you
автор: Oluwadamilare A
•25 апр. 2020 г.
It's a pleasure to have taken this course. With this i should be on my way to marking a mark in the service industry.
автор: Ugbe D E
•12 мар. 2022 г.
A great course, highly recommended as you will definetely be a better person not only a good Customer Support Agent.