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Отзывы учащихся о курсе Customer Service Fundamentals от партнера Ускорители обучения

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Оценки: 1,110
Рецензии: 336

О курсе

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build the knowledge and develop the skills needed to be a successful Customer Service Specialist: • Communication Skills which focus on clear, concise communication and listening. • Appropriate empathetic behavior such as such as patience, curiosity, and willingness to help. • Problem solving to research an issue and help determine an appropriate resolution. • Process adherence to ensure the proper flow and Service Level Agreements are met. The course is divided into 4 modules, and you will be assessed and awarded badges along the way! The course also includes interactive training including labs to reinforce all of the learning components above. At the conclusion of the course, you will receive an email notification from Acclaim with instructions for claiming the badge. Upon accepting your badge, it will be necessary to create a user account on Acclaim, where you will have the ability to manage your badge(s), opt-in to other communications and features, as well as take advantage of features allowing you to share your badge to social media and other destinations....
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251–275 из 342 отзывов о курсе Customer Service Fundamentals

автор: Ahmed S A

22 июня 2021 г.

v​ery good corse

автор: gabriela s

24 нояб. 2020 г.

It was worth it!

автор: Mohamed E

14 сент. 2020 г.

excellent course

автор: Applee A

5 авг. 2020 г.

Thank you IBM <3

автор: Tamica F

11 июня 2020 г.

Excellent Course

автор: Magdy N A

13 апр. 2020 г.

very good course

автор: Carlos A R Z

22 авг. 2020 г.

Amazing Course!

автор: Aaron S F

18 авг. 2020 г.

Excelente Curso

автор: Scott B

5 авг. 2020 г.

Great course 👍

автор: Grant B

28 авг. 2021 г.

Learned a lot.

автор: Maria A H

16 нояб. 2020 г.

learned a lot!

автор: Brijesh M S

10 июня 2020 г.

Great Learning

автор: Aliya K

5 мая 2020 г.

Amazing course

автор: Harrison M A

3 мар. 2020 г.

Well Delivered

автор: Josselyn B

16 июля 2019 г.

Great course!

автор: Jatinder N

30 июня 2019 г.

Great course.

автор: Oscar S

25 сент. 2021 г.

Great Course

автор: Octavian C

9 сент. 2020 г.

G

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C

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!

автор: JEFFREY L

28 июня 2022 г.

Good course

автор: Rachapalli B K

20 апр. 2022 г.

Very useful

автор: Huzaifa S K

13 авг. 2019 г.

Awesome!!!!

автор: Francisca A

28 июня 2022 г.

insightful

автор: Wafa A A A

18 авг. 2021 г.

​thank you

автор: Mohamed M K

24 мая 2022 г.

very good

автор: oge o

9 мая 2022 г.

The best.