Chevron Left
Вернуться к Customer Service Fundamentals

Отзывы учащихся о курсе Customer Service Fundamentals от партнера Ускорители обучения

4.8
звезд
Оценки: 1,067
•
Рецензии: 321

О курсе

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build the knowledge and develop the skills needed to be a successful Customer Service Specialist: • Communication Skills which focus on clear, concise communication and listening. • Appropriate empathetic behavior such as such as patience, curiosity, and willingness to help. • Problem solving to research an issue and help determine an appropriate resolution. • Process adherence to ensure the proper flow and Service Level Agreements are met. The course is divided into 4 modules, and you will be assessed and awarded badges along the way! The course also includes interactive training including labs to reinforce all of the learning components above. At the conclusion of the course, you will receive an email notification from Acclaim with instructions for claiming the badge. Upon accepting your badge, it will be necessary to create a user account on Acclaim, where you will have the ability to manage your badge(s), opt-in to other communications and features, as well as take advantage of features allowing you to share your badge to social media and other destinations....
Фильтр по:

226–250 из 326 отзывов о курсе Customer Service Fundamentals

автор: Ankita P

•

17 сент. 2020 г.

Very good. informative.

автор: Samuel A

•

11 апр. 2022 г.

Very insightful course.

автор: Rzgar F

•

27 мар. 2022 г.

best course full skills

автор: Esther A K

•

23 нояб. 2021 г.

Very interesting course

автор: Paul M

•

28 сент. 2020 г.

Great and user friendly

автор: Braulio T

•

3 дек. 2021 г.

Relly good, thank you.

автор: James

•

7 нояб. 2020 г.

Learn customer service

автор: Umair M

•

29 июля 2019 г.

it was very productive

автор: Olagunju o

•

9 сент. 2021 г.

Its An Amazing course

автор: Oke J

•

22 апр. 2020 г.

A wonderful course...

автор: Rashed S R A K

•

11 мая 2020 г.

Great course content

автор: Esther O

•

2 мая 2022 г.

Aweasome experience

автор: Ricardo

•

24 окт. 2020 г.

Excellent course...

автор: Karolina

•

11 авг. 2019 г.

Highly insightful!

автор: SHUOHENG M

•

26 апр. 2020 г.

Excellent Course!

автор: Mini S

•

20 июля 2021 г.

Excellent Course

автор: Ahmed S A

•

22 июня 2021 г.

v​ery good corse

автор: gabriela s

•

24 нояб. 2020 г.

It was worth it!

автор: Mohamed E

•

14 сент. 2020 г.

excellent course

автор: Applee A

•

5 авг. 2020 г.

Thank you IBM <3

автор: Tamica F

•

11 июня 2020 г.

Excellent Course

автор: Magdy N A

•

13 апр. 2020 г.

very good course

автор: Carlos A R Z

•

22 авг. 2020 г.

Amazing Course!

автор: Aaron S F

•

18 авг. 2020 г.

Excelente Curso

автор: Scott B

•

5 авг. 2020 г.

Great course 👍

Coursera Footer

Начните карьеру или продвиньтесь по карьерной лестнице

Смотреть популярные темы

Популярные курсы и статьи

Получите диплом или сертификат онлайн

Coursera

Сообщество

Еще

Учитесь, где угодно
Загрузить из App StoreЗагрузить в Google Play
Placeholder