What I liked about this course was that the readings were relevant and challenging, but not impossible to get through. The lecturer is knowledgeable, clear and easy to listen to. There was a good balance of video material, activities and reading materials. The assignments were quite well-balanced, in that you had to have done the reading to understand and complete the tasks successfully. Negatives are that the time indications given for the readings were often far too low - it often took me more than double the time indicated to read and annotate the texts - and the forum feels a little dead; messages about a broken link were not responded too, and there is no moderator interaction with student responses. It is important for students to feel like someone is aware there is a discussion going on, otherwise a course like this can feel a bit like a ghost town. Overall, I would recommend this course.

This is a great introductory course in conflict transformation. I gained practical knowledge that I could immediately put to use in my personal and professional relationships. Concepts are broken down making them digestible and easy to understand.

This is an interesting course that let's you think systematically about dimensions of a conflict and how to get something better out of it. It is not only about 'managing' a conflict, or 'resolving' a conflict - it is about transform to something better. This requires insight in conflict dynamics and underlying causes. There are some simple but useful tools to create insight or help change the way parties view a conflict. I like the broad application -- from bloody wars to small family irritations. The learning applies everywhere.

Thank you for the course offered. It helps me to understand in details what I used to take for granted on conflict resolution method. Now that there are structure ways of handling conflict, it gives me more confident in dealing with it when encountered.

May I know, if there is a certificate given? And do I need to buy it? How how much will it cost if any?

Thank you.

Warmest Regards

Michael Lam

This course changed my way of thinking. It is challenging, well documented, very informative. Professor Ott Marshall is very skilled. She is one of the few professors I had the privilege to attend, that are able to communicate their passion and interest on a given subject. I enjoyed every minute and recommend this course to all.

Great MOOC. Ellen Ott Marshall is presenting the basics of conflict transformation. From theory to skills, in this course you can practice to become a conflict transformer. Thank you for sharing this knowledge with us Ellen :-)

I was looking for a course on turning upset ppl into happy ppl. This course analyses conflict from insider, by stender and mediator stand points. I like the part on what to say and what not to say when mediating a conflict.

I love this course, which gave me many nice instructions on how to maintain relationships with others. The assignments were very interesting to finish, and provided a lot of insights while doing it.

I have definitely learned a lot with this course! What is my style, how to address conflict more efficiently, what tools do we have, and many more useful skills for my personal and work life.

Really great presentation mood. The teacher has a great presence. And this is backed up by very useful concepts. I feel that the need for this kind of working tool is an every day one.

Though I have not gone far in this course but I really love how the course is being presented. I have to recommend this course to all my colleagues. Conflict Transformation all the way

Excelente curso, assuntos bem escolhiidos, divididos e relacionados entre si, além de serem ministrados de forma atraente e dinâmica com ênfase na prática. Recomendo.

the course was awesome and i benefited a lot by learning a lot about conflict and conflict resolutions. am looking forward to undertaking another course.

The most excellent MOOC I have ever taken! Professor Ellen Ott Marshall was amazing. I recommend this course to everyone interested in this field.

This is one of the best courses ever , the tools and knowledge i have acquired will help me deal with a lot of issues. thanks a thousand times.

It´s a new perspective about conflicts and how we need to see the conflict and the way to turn it in a form to solve the issues in a deep level.

Super nice and interesting course. I enjoyed it and it provided me with a thorough introduction into the field of conflict transformation.

Everything that I learned in this course directly relates to my current position as the Restorative Practice Coordinator at my school.

1 of my favorite courses on here - full of fantastic readings & coursework - many perspectives - I recommended it to my colleagues

Great speaker, very clear.

Very pragmatique method for conflict transformation.

A lot interesting material.

Excellent course. I learned many new ways to analyze conflicts and how to respond to them productively.

Engaging and informative, a genuine learning experience. I've recommended this to several people.

Thank you for the course, been extremly useful and rather therapeutic for me (unexpectedly)

Great class to learn about yourself and how to identify, approach, and deal with conflict.

Fantastic course - I will now be able to handle and deal with conflicts more effectively