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Learner Reviews & Feedback for Conflict Resolution Skills by University of California, Irvine

4.4
stars
971 ratings

About the Course

Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active listening skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...

Top reviews

SG

Apr 19, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.

VC

Apr 29, 2020

Design of the course is excellent with videos, book reviews, case studies and interviews with field experts. I love this course and enjoyed a lot and I learned so many concepts.

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151 - 175 of 245 Reviews for Conflict Resolution Skills

By Bilal B S

Aug 20, 2023

excellent

By IRIS M V M

Jun 17, 2022

Excellent

By Ratan K J

May 19, 2020

Very good

By Adel Y A A

Jan 6, 2020

Very Good

By Ebenezer A L

Dec 21, 2018

Educative

By Paulina T

Jun 1, 2017

Loved it!

By Marcela P

Jun 18, 2016

Very good

By Amy B C

Jul 8, 2021

Perfect!

By MOHAMAD M

Apr 17, 2021

good job

By Dhruba J D

Apr 26, 2020

Awesome

By guillermo o

May 23, 2016

great!

By Jibin V

Oct 12, 2022

Good

By Shaniko K

Apr 18, 2018

Great

By Dr.Alaa Z

Jan 31, 2016

Great

By Dharmendra B

Nov 25, 2022

good

By Manal J

Mar 29, 2021

Good

By Awarun T

Jun 4, 2017

good

By Sam'un M

Sep 25, 2020

Yes

By Praveen I

Oct 18, 2022

.

By Yogesh T

Jan 17, 2020

G

By Hemendar P

May 31, 2016

It's an excellent course from University of California, Irvine.

I would appreciate the course curriculum designers and faculty who have delivered the course through examples and case studies.

Looking forward for the more informative courses like this.

Regards,

Hemendar Pusa

Professional Social worker and Special Educator

India

By Lothar H

Nov 2, 2015

short and sweet. The course is quite short but covers the true essentials of conflict resolution in a professional environment. the only reason why I did not give five stars: the concept of Active Listening, although mentioned all over the course is not really well explained.

By Binita D

Mar 20, 2020

The course was helpful in understanding and dealing with conflict. I was expecting to have more situations to be mentioned as every case is different from the other, and more cases gives you better understanding regarding dealing with different situations better.

By Patsarachaya C

May 20, 2020

It is a good content but your work could be copied by your peers . It should have some investors ,so that learners can do thier works by themselves that would help them to truly improve their conflict resolution skills.

By Angelica

Jan 21, 2016

Es un buen curso que ayuda a tener una mejor perspectiva de cómo enfrentar problemas en generar y llegar a una solución del mismo donde se pueda llegar a la meta común con el mejor propósito.