About this course: This course will teach you vocabulary and skills related to participating in meetings. You will learn terms and phrases used both in email and in speaking to arrange, participate in, and conclude meetings. The goals of this course are to enable you to participate effectively in on-site meetings and teleconferences and to prepare you to write a proposal as an outcome of a meeting. Course Learning Objectives • Arrange a meeting though email and by telephone • List expectations and protocols related to on-site meetings and teleconferences • State phone numbers, dates, currencies and sales figures accurately • Write a proposal with appropriate organization and vocabulary
Created by: University of Washington
Taught by: Richard Moore, Extension Lecturer, International & English Language Programs
UW Educational Outreach
Taught by: Daphne Mackey, Extension Lecturer, International & English Language Programs
UW Educational Outreach
| Basic Info | Course 2 of 5 in the Business English Communication Skills Specialization |
| Level | Intermediate |
| Commitment | 4 weeks of study, 3-5 hours/week |
| Language | English |
| How To Pass | Pass all graded assignments to complete the course. |
| User Ratings |
Syllabus
WEEK 1
Introduction to Meetings
In this first week, you’ll learn about different types of meetings and what makes a successful meeting.
10 videos, 6 readings, 2 practice quizzes
- Video: Video: Welcome to Meetings
- Reading: Read Me
- Video: Video 1: Course Overview
- Video: Video 2: Successful Meetings
- Discussion Prompt: Discussion Forum
- Video: Video 3: Costco
- Reading: Costco Reading
- Reading: Vocabulary List
- Video: Video 1: Setting Up a Meeting
- Practice Quiz: Practice Quiz 1
- Video: Video 2: Writing an Email Announcing a Meeting
- Video: Video 3: Improving a Meeting Announcement Email
- Reading: Vocabulary List
- Video: Video 1: Introduction
- Video: Video 2: Responding to Meeting Announcements
- Practice Quiz: Practice Quiz 1
- Video: Video 3: Rescheduling a Meeting
- Reading: Vocabulary List
- Reading: Week 1 Summary
Graded: Successful Meetings
Graded: Setting Up A Meeting Email
Graded: Writing an Agenda
Graded: Responding to Meeting Invitations
Graded: Writing and Responding to a Meeting Announcement
WEEK 2
The Language of Meetings
In week two, you’ll learn about participating in and running meetings in The Language of Meetings.
12 videos, 5 readings, 4 practice quizzes
- Video: Video 1: Introduction
- Video: Video 2: Scenario 1
- Video: Video 3: Scenario 2
- Video: Video 4: Lecture on Effective Practices in Meetings
- Discussion Prompt: Discussion: Business Meetings In Your Culture
- Video: Video 5: Lecture on the Language for Leading the Meeting
- Practice Quiz: Practice Quiz
- Reading: Vocabulary List
- Video: Video 1: Introduction
- Video: Video 2: Scenario Video
- Video: Video 3 Lecture on the language of agreeing/hedging
- Practice Quiz: Practice Quiz 1 Part 1
- Video: Video 4: Lecture on ways to disagree
- Practice Quiz: Practice Quiz 1 Part 2
- Reading: Vocabulary List
- Video: Video 1: Introduction
- Video: Video 2: Scenario Video
- Video: Video 3: Challenges of Teleconferences
- Practice Quiz: Practice Quiz
- Reading: Vocabulary List
- Reading: Funny video of a Conference Call
- Reading: Week 2 Summary
Graded: Teleconferencing
Graded: Plan a Teleconference
WEEK 3
Reporting In Meetings
In the third week you’ll learn how to give a report in a meeting and what to do at the end of the meeting to summarize what has been decided.
14 videos, 4 readings, 4 practice quizzes
- Video: Video 1: Introduction to the Week and Lesson
- Video: Video 2: Providing Background Information
- Video: Video 3: Scenario Meeting at Rainier Chocolates
- Video: Video 4: Directing People’s Attention
- Practice Quiz: Practice Quiz
- Video: Video 5: Lecture on Reporting and Referring to Sources
- Reading: Vocabulary List
- Video: Video 1: Introduction to the Lesson
- Video: Video 2: Scenario: Interview with a College Student
- Video: Video 3: Scenario : Interview With A Shopper
- Video: Video 4: Lecture: Describing Consumer Behavior
- Discussion Prompt: Discussion Forum
- Video: Video 5: Monetary Amounts
- Video: Listen: Reporting on Data Quiz
- Practice Quiz: Reporting on Data
- Reading: Vocabulary List
- Video: Video 1: Taking Minutes
- Practice Quiz: Practice Quiz 1
- Video: Video 2: The Language Of Writing Minutes
- Practice Quiz: Practice Quiz 2
- Video: Video 3: Taking Minutes FAQs
- Reading: Vocabulary List
- Reading: Week 3 Summary
Graded: Directing People's Attention
Graded: Reporting on Data
WEEK 4
Writing A Proposal
In the final week, you’ll look at how to write a proposal based on the decision of a meeting.
12 videos, 5 readings, 4 practice quizzes
- Video: Video 1: Introduction to this Week: Creating a Proposal
- Video: Video 2: Brainstorming
- Video: Video 3 Scenario Video 1: A Brainstorming Meeting
- Video: Video 4 Scenario Video 2: A Brainstorming Meeting
- Practice Quiz: Practice Quiz 1
- Video: Video 5: Language for Brainstorming
- Video: Video 6: Interview with Theo Chocolates
- Discussion Prompt: Discussion Forum: Brainstorming
- Reading: Vocabulary List
- Video: Video 1: Organization of Written Proposals
- Practice Quiz: Practice Quiz 1
- Video: Video 2: The Language of Proposals
- Practice Quiz: Practice Quiz 2
- Video: Video 3: Improving a Written Proposal
- Reading: Vocabulary List
- Video: Video 1: Writing A Proposal
- Practice Quiz: Practice Quiz 1
- Video: Video 2: Deciding on Locations
- Video: Video 3: Taking Notes from a Meeting
- Reading: Potential Locations for Rainier Chocolates New Store
- Reading: Vocabulary List
- Reading: Week 4 Summary
Graded: Brainstorming Ideas
Graded: Add the Missing Words
Graded: Creating a Proposal
FAQs
How It Works
Coursework
Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.
Help from Your Peers
Connect with thousands of other learners and debate ideas, discuss course material, and get help mastering concepts.
Certificates
Earn official recognition for your work, and share your success with friends, colleagues, and employers.
Creators
University of Washington
Founded in 1861, the University of Washington is one of the oldest state-supported institutions of higher education on the West Coast and is one of the preeminent research universities in the world.
Pricing
| Audit | Purchase Course | |
|---|---|---|
| Access to course materials | Available | Available |
| Access to graded materials | Not available | Available |
| Receive a final grade | Not available | Available |
| Earn a shareable Course Certificate | Not available | Available |
Ratings and Reviews
Excellent!
My name is Jose Antonio from Brazil. I am looking for a new Data Scientist career (https://www.linkedin.com/in/joseantonio11)
I did this course to complete my CV in English to the area of Data Science.
The course was excellent and the classes well taught by teachers.
Congratulations to Coursera team and Instructors.
Regards.
Jose Antonio.
Thorough and to-the-point, this course has helped me enormously! Thanks to the teachers for clear and well-structured lessons, and to colleagues for their review and support.
Coursera provides universal access to the world’s best education, partnering with top universities and organizations to offer courses online.
© 2017 Coursera Inc. All rights reserved.
The course is very good. It has answered many questions which I've had for a long time, but there was nowhere to find answers, and here I found them. I'd like to thank the instructors and everybody who was involved in creating this course for such a great job they've done. Thank you.