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Learner Reviews & Feedback for Brand Management: Aligning Business, Brand and Behaviour by University of London

4.9
stars
7,092 ratings

About the Course

Professor Nader Tavassoli of London Business School contrasts traditional approaches to branding - where brands are a visual identity and a promise to customers - to brands as a customer experience delivered by the entire organisation. The course offers a brand workout for your own brands, as well as guest videos from leading branding professionals. The aim of the course is to change the conception of brands as being an organisation's visual identity (e.g., logo) and image (customers' brand associations) to an experience along "moments-that-matter" along the customer journey and, therefore, delivered by people across the entire organisation. Brands are thus not only an external promise to customers, but a means of executing business strategy via internal brand-led behaviour and culture change. You will learn and practice the following skills: 1. How to build brands from a broad organisational perspective 2. How to lead brand-led culture change with human resource practices at the core (i.e., brand as a lever and not just an outcome) 3. How to build brands in multi-brand companies, across cultures and geographies 4. How to measure brand health in new ways, that is, internally in addition to externally 5. How to value and capture returns to brands across the organisation - introducing the new concept of employee-based brand equity - and how this is different from the valuation of brands as intangible assets. This course allows you to develop the following aspects of yourself: 1. Head. Gain a deeper understanding of the evolving practice of brand management, one that goes further than practiced in most organisations today 2. Heart. Be motivated to engage in delivering your own brands – regardless of where you are in your organisation – thereby creating superior value for customers and for your organisation 3. Hands. Translate learnings into action. As Confucius is supposed to have said: “I hear and I forget. I see and I remember. I do and I understand.”...

Top reviews

MS

Mar 16, 2021

Wonderful! Professor Tavassoli did a wonderful job of breaking down the business, brand & behaviour alignment process.

Very insightful. I thoroughly enjoyed it and learned a lot. Thank you so much!

SS

Apr 19, 2020

Professor Nader has been immensely helpful in bringing about a change in the way i viewed Brand Management. The course is well framed with lots of good examples and interviews. A wonderful experience!

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826 - 850 of 2,587 Reviews for Brand Management: Aligning Business, Brand and Behaviour

By Thelma W

Mar 3, 2019

A new way of working with brands. Every marketing, HR or C-level professional should understand these concepts and apply them, immediatly.

By Partheeban E

Dec 22, 2022

It is a amazing course. Professor gives you a different view of Branding. You will have understand and gain a new perspective of branding

By Anna R (

Oct 14, 2022

Really well thought-out! High relevance and good business examples. Really enjoyed the cases and interviews which made it more hands-on!

By kim s v

Mar 8, 2021

Thorough, taught well using informative interviews and examples. Sometimes the graphics were difficult to understand. Overall, well done.

By Sergio I

Apr 1, 2020

Prof. Tavassoli is very engaging and the course contents are helpful in acquiring awareness of fundamental dynamics in the subject matter

By GARVIT M

Apr 28, 2021

Very well explained, concepts were very interesting and like the interviews videos as well for better understanding with the real world.

By Yuliya K

Apr 25, 2021

it's great course for beginer. You will understand how a brand is built and you can immediately apply it to your brand, if you have one.

By MELOU D S

Dec 6, 2020

Its an awesome experience learning from Prof Nader Tavassoli. I did not just learn what i need to learn from this MOOC but I also enjoy.

By K K K

Jul 6, 2020

Excellent course structure and lot of practical insights especially interview with industry professional is the highlight of this course

By Tessa W

Jun 15, 2020

Excellent course! Well explained and the assignments are helping students to reinforce the concepts in the chapter. Highly recommend it!

By Ilya B

Apr 13, 2020

I'd like to express my profound gratitude to Nader Tavassoli for his great work under this course. It was really interesting and useful!

By Hanson N

Aug 19, 2019

The course was very insightful and well delivered with relevant case studies, book and references. Highly recommended for entrepreneurs.

By Альона М

Aug 23, 2022

 it was cool and very interesting, it was really informative and useful for my account manager profession in sphere of design, brands

By Geoffrey J

Sep 28, 2020

Eye-opening thanks to the balance of theoretical and practical approaches. The examples and interviews drove home the concepts clearly.

By Blessing O

Jul 27, 2020

The facilitator did an amazing job at breaking down the different concepts and also use of relevant examples to pass the message across

By Aniket K

Apr 28, 2020

It was an amazing course, Professor Tavassoli has been great through out well timed videos and awesome case studies and examples given.

By Eduardo I

Apr 18, 2020

Excelente! Muy útil si estás comenzando un negocio. De hecho, mejor hazlo antes de empezarlo porque seguro cambiará tu visión sobre él.

By Oleksandr M

Apr 2, 2020

Thank you very much! The course has helped me understand or take a new look at many things in branding and marketing. Highly recommend!

By Hà T T N

Mar 13, 2023

Great course! Providing a new perspective on brand management. I'm still obsessed with the new 4Ps: People - People - People - People.

By AKINYELURE S

Mar 23, 2021

This course really made me see Brand Management in a different way from the Silo mindset to an holistic view. This was very impactful.

By Argentina M H

Oct 5, 2020

Learned so much from this short course. I can't wait to apply my learnings into action. Professor Tavassoli is great and not boring :)

By Manish S G

Jul 6, 2020

Amazing experience the professor explained everything in a very well manner

Learnt a lot from this course one of the best study content

By Ceyda A

Jul 5, 2020

This is a great MOOC! You can understand how important Employee Branding, Employer Branding, Brand Image and Customer Journey Mapping.

By Sandra A

Oct 26, 2019

Fresh light on brand management, interviews with representatives of top companies, simple but yet very interesting practical examples.

By Katharine

Aug 10, 2023

Very enjoyable! Thank you very much. Presented in a easy to understand way and follow - examples where perfectly inline with content.